Red Lion Inn & Suites Susanville

AAA Inspector Rating
8.7
Excellent
291 Guest Ratings
3015 E Riverside Dr
Susanville, CA 96130- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.9
Bath3.1
Public Areas3.1
AAA Inspector Notes
Located on the south edge of town near shopping and dining, this property features comfortable and spacious guest rooms. A warm and inviting fireplace is in the lobby. Families will love the pool area. RV parking is available on site. Smoke free premises. 66 units, some two bedrooms. 2 stories (no elevator), interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
1.3 mi e on SR 36 from jct SR 139, then just ne. 3015 E Riverside Dr 96130.
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 291 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Our room was very clean. Our toddler played on the floor most of the time and the carpet was clean and in good condition.
Cons: We were very upset that the pool was seasonal. No where on their site did it indicate that the pool would be closed. It was the reason we chose this hotel. We planned on using the pool a lot! The bed was noisy. When you move,you can hear the plastic cove
5.0
Anonymous
Fair
08-11-2017
When I checked in, the staff at the front desk had messed up my reservation and then tried to blame it on me by saying I had called to change my arrival date. When I informed them it couldn't have been me because I had no cell service the previous day, they became rude, lied to me and refused to accommodate even simple requests. I would never stay there again even though the hotel itself was better than I had expected.
Pros: The bed was very comfortable. Decent breakfast. Good overall facilities.
Cons: The front desk staff was incredibly rude, incompetent and unhelpful when I arrived. The cleaning staff did a very poor job servicing my room the first day.
8.0
Anonymous
Very Good
08-11-2017
Convenient , clean, spacious, No bar or restaurant, but some are close.
Pros: The suite was great, nice big room with full size furniture, and kitchen supplies
Cons: Weather issue, so unavoidable. But pool and spa closed for winter.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The breakfast was great and the staff i talked to were very nice.
Cons: No
7.5
Anonymous
Good
05-10-2016
Good
Pros:
Cons:
Showing reviews 1 - 5 of 50