Hilton Los Angeles/Universal City

AAA Inspector Rating
8.7
Very Good
2002 Guest Ratings
555 Universal Hollywood Dr
Universal City, CA 91608- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room3.9
Bath3.7
Public Areas4.4
ARATED
AAA Inspector Notes
Within walking distance of Universal Studios and City Walk entertainment area. Even numbered rooms facing west have a view of the gardens and pool, while the remaining rooms offer city views. Smoke free premises. 496 units. 24 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit 12A (Lankershim Blvd), just n, then just e. 555 Universal Hollywood Dr 91608. Station: Universal City/Studio City.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, boarding pass kiosk, room service, area transportation-Universal Studios.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 2002 guests
Showing reviews 1 - 5 of 50
9.6
Stacy
Exceptional
family with young children
05-19-2017
Pros: Service from entire staff was excellent .
Cons: Parking was over priced, no free wifi or complimentary breakfast. For how much we spent that should be included.
9.6
Nancy
Exceptional
family with young children
05-17-2017
Pros: location
Cons: no hot water in the morning
8.8
Angie
Excellent
family with young children
05-17-2017
Pros: The variety of food selection.
Cons: Checking was slow. Other than that is was perfect. Close to everything
7.1
Pierre
Good
young couple
05-17-2017
Pros: Proximity to Universal Studios and the shuttle service.
Cons: On the booking it was mentioned room with a view, we were not at upper level and we just had a view on the roof.....
5.0
Ray
Fair
family with young children
05-16-2017
Pros: Friendly staff
Cons: Bathtub leaked for 3 days and only credit was $50. Would not stay there again because of that. Made at least 12 phone calls and texts to get it fixed! Pool is dirty.
Showing reviews 1 - 5 of 50