Hilton Los Angeles/Universal City

AAA Inspector Rating
8.7
Very Good
2002 Guest Ratings
555 Universal Hollywood Dr
Universal City, CA 91608- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room4.0
Bath3.8
Public Areas4.4
ARATED
AAA Inspector Notes
This hotel is within walking distance of Universal Studios and Universal CityWalk. Even-numbered rooms facing west have a view of the gardens and pool; east-facing rooms feature city views. Smoke free premises. 496 units. 24 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit 12A (Lankershim Blvd), just n, then just e. 555 Universal Hollywood Dr 91608. Station: Universal City/Studio City.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources. Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, boarding pass kiosk, room service, area transportation-Universal Studios.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 2002 guests
Showing reviews 1 - 5 of 50
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
10-13-2017
Pros: Lobby was clean, close to Universal Studios
Cons: could hear any water running in surrounding rooms, pipes made loud rattling noises, especially while taking shower. Baseboards were scuffed and dirty. Requested adjoining rooms (traveling with children), but got rooms next to each other, not connected
9.0
Brian
Wonderful
Traveling as Couple
10-13-2017
Pros: we had a great view of the park, the bed was comfortable and the overall set up was very comfortable
Cons: they were working on the elevators, made it a little slow going up and down, but they did a great job of trying to accommodate (we had an 'attendant' for one of our trips)
10.0
Heather
Exceptional
Traveling as Couple
10-13-2017
Pros: Location
Cons: Charged for parking, I payed ---for my room, I shouldn't have had to pay for parking the next day while I went to universal studios,
10.0
Jennifer
Exceptional
Family with Young Children
10-13-2017
Pros: walking distance to Universal Studios and City walk, CLEAN--a bit fancy even :) Each staff member we encountered seriously went out of their way to help us... so friendly.
Cons: parking was expensive.
10.0
Katie
Exceptional
Traveling as Couple
10-13-2017
Pros: Location, clean, beautiful, free upgrade.
Cons: N/A
Showing reviews 1 - 5 of 50