Sheraton Universal Hotel, at Universal Studios

AAA Inspector Rating
333 Universal Hollywood Dr
Universal City, CA 91608- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.1
Bath3.7
Public Areas4.4
ARATED
AAA Inspector Notes
The perfect location for visiting Universal Studios and City Walk, it's just a quick stroll to the entrance. The rooftop seating offers a 360-degree views. All rooms are elegant in their design. This hotel offers amusement park passes, transportation to and from the park and a shuttle to Universal City Walk. Skip the high cost of theme park parking and stay here with a package deal. Smoke free premises. 457 units. 21 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit 12A (Lankershim Blvd), just n, then just e. 333 Universal Hollywood Dr 91608. Station: Universal City/Studio City.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies. Fee: high-speed Internet, wireless Internet. Some: safes.
Sports & Recreation
hot tub, cabanas, exercise room.
Guest Services
valet laundry, room service, area transportation-Universal Studios.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 617 guests
Showing reviews 1 - 5 of 50
7.0
Laura
Good
Family with Young Children
11-17-2017
Pros: Great location for Universal Studios. Friendly staff!
Cons: Hotel looks dated, room trims are dusty and chipped. Payed tax on self parking fee.
5.0
Verified Hotel Guest
Fair
Family with Young Children
11-17-2017
Pros: The location and accessibility to Universal Studios/City Walk was the best part about this hotel. The free shuttle made it convienent to travel back and forth. You are paying for the location, not for an excellent room or customer service.
Cons: There was a leaky tub, the black-out curtain would not close all the way, there was a "glitch" with the phone system causing us to receive random phone calls, thus waking us up and the worse was all the construction outside the hotel.
10.0
Dror
Exceptional
Family with Young Children
11-17-2017
Pros: 5 minutes walking distance from Universal Studio, Nice heated pool, Great staff, I got a room with one bed and we were 2 adults and 2 kids, they replaced my room without any delays. There is a shuttle to the theme park so you don't have to pay parking.
Cons: The fact that parking in the hotel costs 28$ per night.
9.0
Daniel
Wonderful
Business Traveler
11-17-2017
Pros: Great location for visiting Universal Studios. Centrally located for most tourist destinations in LA. Early Sunday morning you can get to Disneyland in a little more than 30 minutes.
Cons: The rooms are in need of maintenance. Maybe now that Marriott has bought Sheraton they will spend some money. The public areas are being renovated so that's a good sign.
3.0
Verified Hotel Guest
Poor
Family with Young Children
11-17-2017
Pros: Outside of the resort and the lobby was like a four star hotel! The room furniture was nice.
Cons: They do not take care of the rooms. The shower drain was rusted. The wall paper peeling. Holes in the wall from a painting that was once there. Use the --- we paid for two sad nights to fix it up! Also charging --- a night should be a free pass
Showing reviews 1 - 5 of 50