Sheraton Universal Hotel, at Universal Studios

AAA Inspector Rating
333 Universal Hollywood Dr
Universal City, CA 91608- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.7
Overall
Room3.7
Bath3.0
Public Areas4.4
ARATED
AAA Inspector Notes
The location is perfect for visiting Universal Studios and CityWalk, it's just a quick stroll to the entrance. The rooftop seating offers a 360-degree city view. All rooms are elegant in design. This hotel offers amusement park passes, transportation to and from the park and a shuttle to Universal City Walk. Skip the high cost of theme park parking and stay here with a package deal. Smoke free premises. 457 units. 21 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit 12A (Lankershim Blvd), just n, then just e. 333 Universal Hollywood Dr 91608. Station: Universal City/Studio City.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies. Fee: high-speed Internet, wireless Internet. Some: safes.
Sports & Recreation
hot tub, cabanas, exercise room.
Guest Services
valet laundry, room service, area transportation-Universal Studios.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 617 guests
Showing reviews 1 - 5 of 50
5.0
Wenjun
Fair
Family with Young Children
06-16-2017
Pros: location is good, staff are friendly
Cons: they did not place shampoo in my room. It's was very late so we ended up couldn't use it.
9.0
Anna
Wonderful
Traveling as Couple
06-16-2017
Pros: Love that it was so close to universal studio. The shuttle was also a plus. The pool, bar & relaxing cabanas.
Cons: Self park/valet fee $28 per day!!! Buffet breakfast was very expensive. Almost $100 for 3 people!All that for the convenience was ok, I guess. What was very upsetting was at checkout this person was very rude. Stay home if you hate your job!
7.0
Verified Hotel Guest
Good
Family with Young Children
06-16-2017
Let customers know there are delays while under construction
Pros: Great view, very close to universal studios
Cons: We found beer bottles in a dresser drawer, offer a mini fridge in all roms
10.0
Diana
Exceptional
Traveling as Couple
06-16-2017
Pros: Very nice property! Beautiful view from my room. Modern decor, would stay again.
Cons:
9.0
Matthew
Wonderful
06-16-2017
Pros: Incredible staff.
Cons: Room service closed at 11pm. Only late night delivery was Dominoes, which turned out great.
Showing reviews 1 - 5 of 50