This contemporary multistory beachfront hotel offers an expansive view of the Pacific from most rooms. Within steps of Surfers Point Beach, where activities include paddle boarding and windsurfing.
Smoke free premises. 258 units. 12 stories, interior corridors. Accessibility (Call).
Cons: We paid $400 more for a different room with the beach view and the other room is better than that beach view room.
7.9
Kalmes
Good
young couple
09-28-2016
Pros: The location of the room was great. Love that it was walking distance from downtown. The bar and the outside fire pit was nice.
Cons: the ocean view is not really an ocean view. You can see the ocean if you stand at the end of the balcony. The rooms were oldand need updating.
5.4
Mary
Fair
mature couple
09-28-2016
Pros: Walking distance to downtown.
Cons: Waaaay too noisey. Could hear the ocean over the freeway noise. At least you could see the ocean.
I tried to change rooms to the north side of the hotel hoping it would be quieter but none available.
The place is slated for an upgrade which is good as it looks a little tired. For the money I really expected more.
8.8
Dan
Excellent
family with young children
09-27-2016
Pros: It was nice to be located on the beach.
Cons: no breakfast and restaurants were a little far away.
5.0
Elizabeth
Fair
review category group of friends
09-27-2016
Pros: Great location.
Cons: Lack of warmth by staff. Hallways dingy. Bathrooms in room just OK.
9.6
Lee
Exceptional
review category group of friends
09-27-2016
Pros: The meal we had there was great. Very fresh fish, well prepared and tasty. Staff was wonderful. Everyone we dealt with were attentive,kind and very helpful. Loved the view from my room. Yummy drinks too. Will definitely return again.
Cons: My checkout price was more than bookings.com quoted. As per staff instruction, when I got home I emailed CP's front office with a copy of my final booking.com quote. Hopefully the issue will be settled. Otherwise everything was great...had nothing else negative at all.
6.3
Jaime
Pleasant
family with young children
09-26-2016
Pros: Great location
Cons: We had to pay more than what our booking.com price was which was very disappointing. Games in the game room weren't working. Termites all over the hotel, even found one in our bed.
5.0
Ute
Fair
mature couple
09-26-2016
Pros: The stuff was friendly. Everything is clean.
Cons: The hotel is right next to the highway and the train tracks. Impossible to sleep!!!!
Windows are not sound prove and even with earplugs you won't have a good nights rest.
The Internet , for which is charged extra, is extremely slow.
Breakfast is not included and no Buffett.
7.5
Camilla
Good
young couple
09-25-2016
Pros: Close to beach, beautiful view, beautiful gym, nice staff, great pool area.
Cons: The traffic and sound, a bit stressful, breakfast should be included.
7.9
Marian
Good
solo traveller
09-24-2016
Pros: Locstion
Cons: No breakfast
10.0
Deanna
Exceptional
family with young children
09-21-2016
Pros: Everything!
Cons: Nothing
10.0
Joan
Exceptional
review category group of friends
09-19-2016
Pros: Great location friendly staff comfortable beds
Cons:
10.0
Dennis
Exceptional
mature couple
09-17-2016
Pros: The staff were always very friendly from the desk clerk to the housekeepers. We also enjoyed the Mexican restaurant. The food was delicious!
Cons: Bigger pool towels
3.8
Violeta
Poor
review category group of friends
09-15-2016
Pros:
Cons: Very dirty!!!!!!
8.3
Neita
Very Good
young couple
09-15-2016
Pros:
Cons: it was close to freeway noise and a train track, but small price to pay for the beach
4.2
Andrew
Disappointing
mature couple
09-15-2016
Pros:
Cons: Right next to major railway line. It's a tired looking hotel and interior in need of some upgrading
9.2
Deborah
Wonderful
young couple
09-14-2016
Pros: Easy access to beach. Great restaurants on site. Friendly staff. Beautiful views .
Cons: Transients on property. Witnessed transient threatening Restaurant patrons across from our balcony. Did not see security at that time.
4.6
Gina
Disappointing
young couple
09-12-2016
Pros: That it was on the beach.
Cons: Carpets were dirty, there was no parking, we paid 12 every time we left and came back , we got it reimbursed after checkout, but a hassel..also there were many other hidden fees for staying there...the food was not good, we tried breakfast and lunch, and neither were worth the money we paid. We had friends stay at another place 15 min away for half the price and their hotel was beautiful, and very clean.
7.1
Lynn
Good
mature couple
09-10-2016
Pros: Close to the ocean.
Cons: "partial ocean view" ended up being view of mechanical units on roof next door. Had to unplug the lamp to plug in my phone charger.
9.6
Christian
Exceptional
family with young children
09-08-2016
Pros: Very friendly staff, who listened to our specific requests and were very accommodating.
Cons: None noted.
4.6
Alexander
Disappointing
young couple
09-07-2016
Pros: It is right at the beach
Cons: The room was not clean and had some smell. The whole furniture was old and the corridors were worn
8.3
Gloria
Very Good
family with young children
09-07-2016
Pros: The Room service
Cons: Not enough parking took 30 minutes to find public parking
6.7
Alicia
Pleasant
young couple
09-06-2016
Pros: Location and I like that my bed was comfortable
Cons: DIDN'T LIKE THE DIRTY HALLWAY CARPET
Need a bigger flat screen
More luggage carrier carts
7.9
Natalie
Good
review category group of friends
09-06-2016
Pros: Great staff and location.
Cons: Dirty towels left in the room.
8.8
Douglas
Excellent
review category group of friends
09-06-2016
Pros: Everything was great just a little pricey. Love the location.
Cons: The food and room rate was to expensive.
10.0
Ventura
Exceptional
review category group of friends
09-05-2016
Pros: Bed and breakfast was an unexpected treat!
Very restful.
Cons:
6.3
Andrew
Pleasant
young couple
09-04-2016
Pros:
Cons: No safe deposit box in room
8.8
Cindy
Excellent
family with young children
09-03-2016
Pros: The location is perfect for all kinds of activities, walking distance to everything.
Cons: The carpets need to be cleaned, but this is a beach town, so this really didn't bother us much.
6.7
Laura
Pleasant
young couple
09-03-2016
Pros: Beach view stunning. Facilities in room good. Nice to have fridge and microwave.
Cons: Rooms could do with modernising and freshening up
7.5
Karol
Good
solo traveller
09-02-2016
Pros: proximity to freeway and beach; lovely view from my balcony;
Cheerful greetings for me and my dog;
Good parking
Cons: I sleep best with softer pillows on a softer mattress. I slept very poorly for both nights.
7.9
Jodi
Good
family with young children
08-31-2016
Pros: Location was awesome and the hotel was clean and comfortable
Cons: The elevators are super slow and there's not enough parking
7.5
Joan
Good
young couple
08-31-2016
Pros: Great mattresses. Very friendly staff. Location close to many restaurants, the beach and Old Town Ventura.
Cons: An elevator was out of service. This was inconvenient when hotel had such occupancy high.
Our plumbing backed up, and we had to shower four floors away.
7.5
Alison
Good
family with older children
08-30-2016
Pros: The staff were helpful. The communal areas were nice. The room was nice.
Cons: The pool area is too small for the size of the hotel. The hallways are dated and need new (or no) carpets.
9.6
Vince
Exceptional
young couple
08-30-2016
Pros: Amazing staff, room service was great and quick! Pool area is nice too.
Cons:
4.6
Vudyervin
Disappointing
mature couple
08-30-2016
Pros: The location
Cons: The building is NOT being kept up to Crown Plaza standards. Paine peeling in the rooms, carpet frayed, walls dirty, toilet in room 626 leaked, etc., etc.
6.3
Marilee
Pleasant
review category group of friends
08-30-2016
Pros: Location next to beach was really nice. I enjoyed watching the surfers and walking to the estuary.
Cons: The freeway is so close it drowns out the sounds of the ocean. Rooms need updating . Hallway carpet and walls are dirty and worn. Signs of wear and tear through out the facility
4.6
Karl
Disappointing
family with young children
08-30-2016
Pros: Not alot. Except its literally on the beach front.
Cons: Does not reflect the usual crowne plaza quality, but the price didnt change! Carpets were grubby, nothing matched. This hotel was due an uplift 15 years ago. I know this is expecting a refurbishment later in the year, but that doesnt help me now! I should get half my money back....we would have been better in a motel like super 6. FYI: Public car park opposite is $2 / day cheaper!
8.3
Rodney
Very Good
solo traveller
08-28-2016
Pros: Overall, a pretty decent stay
Cons: Fo the cost, I would have enjoyed a better view
8.3
Karen
Very Good
family with older children
08-27-2016
Pros: Location
Cons: Bar staff not as friendly
5.8
Donna
Okay
mature couple
08-26-2016
Pros: Water leaking from outdoor air conditioner. Couldn't even go out puddles on the balcony. Also, maid service kept knocking on our door at 8 am. Over and over to see if we were there ,so they could clean. We were sound asleep. Very maddening.
Cons:
6.7
Brandon
Pleasant
family with young children
08-26-2016
Pros: The location is a short walk to Main St for plenty of food, shopping and shops
Cons: The cost is very expensive for what you get. The restuarant was good food but due to under staff service was slow. The reception desk always seems unorganised and have had to wait several times for a room past our check in time. Also the charge $50 per/day for expenses to the room which is deducted immediatley from your credit card but takes days to weeks to get the credit back.
10.0
Jose
Exceptional
family with young children
08-25-2016
Pros: Friendly staff
Cons: Every thing was awesome
9.2
Wayne
Wonderful
solo traveller
08-25-2016
Pros: Great location. Nice bar. Handy to walks and awesome steak place next door.
Cons: Was a bit noisey being near the train tracks and HW101. It didn't bother me though.
5.4
Jannie
Fair
mature couple
08-25-2016
Pros: The location was very nice!
Cons: Hotel is in desperate need of renovation. It looks as though they are scheduled to begin in the Fall 2016. They do not have a Jacuzzi which is odd for a "luxury hotel". It was a poor value for the money charged. We were very disappointed.
5.4
Ellen
Fair
mature couple
08-24-2016
Pros: Location
Cons: I was charged more than I was quoted. The front desk said booking.com charged more because there were two people in the room. However, the booking.com confirmation said it was for 4 people.
7.5
Glenda
Good
mature couple
08-24-2016
Pros: Enjoy everything about our stay!
Cons: Carpet on hallways should be replaced it looks dirty, stained and worn out , when you come out of elevators is the first thing you see!!!
7.5
Mel
Good
review category group of friends
08-23-2016
Pros: -Breakfast
- Beachfront location
Cons: -Not enough lounge chairs by pool
-Pool towels way too small and scratchy
- balcony was kinda gross and had water leaking from above
5.4
Susan
Fair
solo traveller
08-23-2016
Pros: The only positive was that it was on the beach.
Cons: Not happy with Booking. I booked and paid for an ocean view room, yet front desk did not have that noted or available.
4.2
Jennie
Disappointing
mature couple
08-22-2016
Pros: The bar area is nice
Cons: Our room view was awful . Our back door opened up to the 2nd floor roof. The roof was dirty, trash and dirty nasty underwear that looked like it had been there for a while where right outside our back door. Upon checking out staff did not ask us if we enjoyed our stay .
I will post this on YELP for sure !
5.8
Joseph
Okay
mature couple
08-21-2016
Pros: Location to beach is amazing.
Cons: When we booked we booked an ocean view.
We got a view of the 101 and a bit of ocean if you stood on one end of the balcony. The room was also filthy and covered in hair. We went to the front desk and changed rooms . The second room was much better, great view and cleaner.
Secondly no matter how tired you are do not eat at the Mexican resturant called Nom. The food was potentially the worse most bland version of Mexican I have ever ate. The staff was good, service was good, but the cafeteria food was worse then mid west high school lunch attempt at taco day.
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