Rooms are spacious at this all-suite property just across the street from the convention center downtown. A charming movie theater complex, shops and restaurants are all within walking distance.
Smoke free premises. 72 units. 4 stories, interior corridors.
Pros: It exceeded my expectations. It was a great value for the price and it was a lot nicer than I thought it would be.
Cons: The elevator did have some issues while we were there.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Good value for the price, centrally located to many restaurants and tgeaters. Also, they provide a good daily breakfast and hosted happy hour the to thurs. Will stay there aagain.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything
Cons: N/a
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great staff. Good location. Very clean. buffet area kept stocked and was also clean
Cons: No pool
5.0
Anonymous
Fair
08-11-2017
hotel staff was friendly and helpful.
Pros: location; separate living room area; spacious area for breakfast.
Cons: needs to be renovated - wall paper was ripped and/or peeling; decor was dated; bathroom tub chipped. breakfast only went until 9.30am.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location downtown.
Cons: Elevator was slow and staircase was not easy to find.
7.0
Anonymous
Good
08-11-2017
Pros: I liked that the couch/pull out bed was in a separate area since that was our teenage daughters bed. I liked that it was right down town and walking distance to many things.
Cons: I was under the impression there was a hot tub but no there was no pool or hot tub. the night person was always alone and would not leave the front desk to get us blankets or pillows but was always found on his cell phone at the front desk.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hospitality
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: Breakfast was good. About 30 minutes drive from gate of Sequoia Park.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean, walking distance to various restaurants/clubs.
Cons: No entrance from parking garage to hotel and the elevator seemed to run really slow.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location was good, breakfast was great. Staff was nice. Room layout was excellent.
Cons: Hotel could have been more clean, they had big pieces of furniture in the aisles.
10.0
Anonymous
Exceptional
08-15-2017
Great stay!
Pros: Safe and clean.
Cons: Nothing negative
5.4
Anonymous
Fair
07-30-2017
Couldn't sleep! Horrible bed!
Pros: Nice size room. Free breakfast was very nice.
Cons: My bed was horrible. Dips in it because it was very old. Our furniture was old. As we were leaving they were changing out furniture with new things, so thats good. But there were no new beds for sure. The elevator was extremely slow,really slow. There was no pool on the property.
10.0
Anonymous
Exceptional
07-22-2017
A day in the mountains,...
Pros: Great rooms! The suites are perfect travel size with very comfortable beds. The location is the best! Across the street from the convention center, and old town on three sides. Many choices of brew pubs, bar n grills, and restaurants. Great location for seeing the Sierra Parks.
Cons: Only one elevator. The cleaning crew stops it to load and move laundry to the facilities downstairs. Minor issue.
7.5
Anonymous
Good
07-20-2017
Good
Pros: Family room was spacious enough to accommodate our family of 5. Location is good. No problems with parking, they had a garage for guests.
Cons: Elevator was so outdated - very slow and loud. Breakfast was quite poor.
10.0
Anonymous
Exceptional
07-15-2017
Exceptional
Pros: Clean room, friendly staff
Cons:
6.7
Anonymous
Pleasant
07-13-2017
Pleasant
Pros: Great location walking distance to a number of restaurants. Rooms were updated and mostly well kept. The free breakfast was a great addition.
Cons: The carpets in the rooms were not that well vacuumed, especially around the furniture areas. The elevator and hallway carpets could definitely use an upgrade for the price in this area, although I imagine it is more expensive than similar quality hotels due to proximity to the convention center and national parks.
3.8
Anonymous
Poor
07-08-2017
Poor Quality, Old Smelling, Conviently...
Pros: Location
Cons: Old furniture, only a single elevator. Hotel smelled moldy. Breakfast was very low quality
7.9
Anonymous
Good
07-03-2017
Right in downtown, good access...
Pros: Great access to places to eat.
Cons: Very busy hotel... one VERY slow elevator.
9.0
Anonymous
Wonderful
07-01-2017
Good choice
Pros: Good value for money. Good restaurants around
Pros: Clean, comfortable, rooms appeared maintained in decent condition.
Cons: Theoretically it takes 1.5 hours to get to Sequoia National park but realistically it took 2.5 hours...
8.8
Anonymous
Excellent
06-19-2017
Fabulous
Pros: Size of room and layout
Cons:
10.0
Anonymous
Exceptional
06-17-2017
Exceptional
Pros: Nice variety for breakfast!
Cons: another lamp perhaps across from the bed for reading
6.7
Anonymous
Pleasant
06-13-2017
Pleasant
Pros: The lacario
Cons: The elevation only one and noise
9.2
Anonymous
Wonderful
05-31-2017
Superb
Pros: Great rooms, excellent service, fine pool.
Cons: OK breakfast, WiFi sometimes unstable
9.2
Anonymous
Wonderful
05-28-2017
Superb
Pros: Large room
Cons: Slow rickety elevator
10.0
Anonymous
Exceptional
05-16-2017
Exceptional
Pros: Excelent breakfast. Parking perferct
Cons:
5.8
Anonymous
Okay
05-15-2017
Probably will not go back!
Pros: Very decent rooms.
Cons: Way too much street noise.
6.7
Anonymous
Pleasant
04-13-2017
over all a good stay
Pros: nice and clean
Cons: Early morning loud noise with trash trucks picking up trash, it was a Wednesday night stay. Tried to get a late check out stay since i checked in but was not successful, was told could not because hotel was full.
10.0
Anonymous
Exceptional
03-29-2017
Relaxing
Pros: Breakfast was delicious. Bed was super comfy and room had 2 tvs which made it good for the kids
Cons: I would have liked an early check in time
7.5
Anonymous
Good
03-27-2017
First Time Staying in Visalia
Pros: The staff was very friendly and informative. The room was large, comfortable and very clean. The bed and pillows very comfy! The continental breakfast was excellent! The hotel guests were nice and quiet. No parties for the weekend we stayed. Loved the quaint shops and nice restaurants. Very nice town. I'll come back to enjoy shopping and taking in a play.
Cons: The evening was noisy with cars racing up and down the street past midnight. The parking for Comfort Suites was very small and not enough parking spaces. Many of the spaces were marked red as reserved for the evening hours. There was a group of 10-12 young skateboarders being chased by security and my Mom & I almost got hit by the group running away from security. The skaters were skating closely by the cars. There were homeless sleeping on benches around the area. Made it uncomfortable and uneasy. Worried my car would either be broken into, tires stolen or get scratched/dented.
9.6
Anonymous
Exceptional
03-11-2017
Yes I would return
Pros: Breakfast was pretty good with some good choices. Location of this facility is great close to Sports bars, restaurants, movie theater.
Cons: Not much
10.0
Anonymous
Exceptional
02-20-2017
Will be staying again.
Pros: Walking distance to shopping, restaurants, cinema, playhouse,convention center.military discount helped with price.
Cons: Could do better on breakfast selection.
10.0
Anonymous
Exceptional
02-04-2017
Great value
Pros: Very friendly staff
Cons:
5.4
Anonymous
Fair
01-30-2017
Free breakfast was very good
Pros: The free breakfast was very good and I liked the covered parking
Cons: The beds were very uncomfortable
7.1
Anonymous
Good
01-28-2017
pubic hairs in sheets
Pros: staff was nice enough to switch our rooms.
Cons: we found long hairs, curly pubic hairs in all three beds, shower and toilet.
7.1
Anonymous
Good
01-24-2017
Good
Pros:
Cons: Bed is hard
4.6
Anonymous
Disappointing
01-21-2017
Not high quality, but not...
Pros: Their coffee was good and breakfast was not awful, but nothing fancy and the eggs seemed to be artificial, not natural, but again it was okay.
Cons: Not high quality like they made seem on the reviews online. The manager, staff were very snobby, hardly smiled and were discriminating towards regular people and much nicer to the wealthier guests. I don't know why, we were a decent looking family and paying the same money, even more then the wealthier guests who only stay one or two nights, we stayed longer then that. They act as if their hotel is high so high quality/ class etc too good for regular folks..........but the only motel/hotel it's higher from is probably a motel 6, but it's very close in comparison. If it wasn't for the complimentary breakfast they offer and a few little extras here and there it might as well be called a motel. Also the rooms are not so clean, very dusty old & outdated, but after trying to switch to a different room that ended up being much worse then the one we got, because it had bugs, we ended up switching back to the original room we got from the start. Beds were not very comfortable and like I said, too much dust everywhere especially the curtains, which had disgusting stains on it. If you're looking for a place that is very average for a hotel and don't care too much about quality then this okay for you. Sorry to say but I won't be coming back to this hotel again.
9.6
Anonymous
Exceptional
01-16-2017
Comfortable and Content
Pros: The location was tremendously convenient. Friendly staff and accommodations were very satisfactory that this would be the place I would use again and again provided that the upkeep remains consistent. Very quiet for a downtown locale.
Cons: I can't quite say that I had anything that I didn't like. It served its purpose.
6.3
Anonymous
Pleasant
01-16-2017
was very nice other than...
Pros: very nice room
Cons: very noisy, room facing main street very bad, ask for room facing alley might be more quiet.
10.0
Anonymous
Exceptional
01-15-2017
Loved the room! Would definitely...
Pros: Room was very clean. Bed was extra comfy. Loved the sitting area with plenty of counter space!! Staff was very friendly. Breakfast was great!
Cons:
7.5
Anonymous
Good
01-10-2017
Great location but staff not...
Pros: The location is excellent, so easy to walk to the charming downtown as well as a cinema just a block away. The room was spacious.
Cons: Neither the woman upon check in nor check out was particularly friendly. This was a big disappointment as I have worked in 5 star hospitality for nearly two decades. You needn't be a 5 star hotel to provide a friendly attitude. I booked this place for family visiting from Japan for 5 nights. I was told at check in they could pay cash upon check out as I had secured the reservation with my own credit card. Upon check out, we were then told that because we booked it on Booking.com that we HAD to pay with my credit card. I have used Booking.com for years and have never run into this in the past. EVERYONE gladly accepts cash... except this hotel apparently. I found both agents to have a bit of an attitude. I think they could both use some training on customer service.
8.3
Anonymous
Very Good
01-05-2017
Comfortable stay at an affordable...
Pros: Checkin staff was very friendly and helpful. Breakfast was good with hot waffles, eggs,sausages etc.
Cons:
9.6
Anonymous
Exceptional
01-04-2017
Exceptional
Pros: The bed was very comfortable, cable channel lineup was pretty good.
Cons: the snack selection in the lobby could have been a little Better. Also, more than one entrance to the hotel would be nice.
7.9
Anonymous
Good
12-30-2016
Good
Pros: The staff was very polite and friendly. The location is good.
Cons: The hotel is dated and could use some remodeling.
10.0
Anonymous
Exceptional
12-12-2016
Great value for your money!
Pros: The staff was nice and efficient.
Cons:
10.0
Anonymous
Exceptional
12-10-2016
Exceptional
Pros: Check in wa quick and easy. The staff was very helpful. The covered Parking is close, secure and protected. The room was large and well designed. The king bed was very comfortable. We enjoyed the full breakfast with lots of variety in food choices.
Cons:
8.3
Anonymous
Very Good
11-13-2016
Great location in Visalia
Pros: Good selection of breakfast foods. Excellent front desk personnel.
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