Holiday Inn Express Walnut Creek

AAA Inspector Rating
8.7
Very Good
374 Guest Ratings
2730 N Main St
Walnut Creek, CA 94597- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath2.6
Public Areas3.3
AAA Inspector Notes
The exterior grounds at this conveniently located hotel include an attractive pool area. Some guest rooms offer courtyard views. Underground parking is available. The business center offers both an Apple product and a PC for your convenience. Smoke free premises. 164 units. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-680 exit 48, just s. 2730 N Main St 94597. Station: Pleasant Hill/Contra Costa Centre.
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, area transportation-within 3 mi.
Terms
cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 374 guests
Showing reviews 1 - 5 of 50
6.0
Verified AAA Guest
Pleasant
Family w/Children
02-26-2017
The day of our trip, I called the hotel to confirm my reservation and to let them know that our arrival time will be after midnight. I was traveling by myself with my two kids (5 and 15 years old). We arrived at the hotel at 2am and Ian Kirchner the manager on duty told us that our room had been given away. He apologized and said that they have found a room for us at the Hilton in Concord and that the Holiday Inn Express will pay for it. I told him that was not a good option for us. We traveled from NY to visit friends in Walnut Creek and the rental car location was only a block away. He started calling other hotels near by but they were all sold out. I called the Lafayette Park Hotel and found a room for us. By the time we finally went to bed it was 3am. We were so exhausted considering that in New York it was already 6am. The Holiday Inn Express agreed to pay for our room and breakfast at the Lafayette Park Hotel. We returned back to the Holiday Inn Express for the rest of our trip. One morning, the fire alarm woke us up at 6:30am. We had to go to the front of the hotel for 20 minutes until the manager came out to say that it was a false alarm. I talked to the Front Desk Manager before checking out to express my disappointment and he lowered the room rate. I won't be staying again at this hotel.
Pros:
Cons:
7.1
Stephen
Good
young couple
10-16-2017
Good, convenient location
Pros: Nice breakfast- more than just carbs and coffee.
Cons: A lot of street and adjoining room noise. Additional sound proofing would increase rating to excellent.
8.3
Peter
Very Good
review category group of friends
10-16-2017
Very good
Pros:
Cons:
9.0
Verified Hotel Guest
Wonderful
Group Traveler
10-13-2017
Pros: The staff. They were very courteous & accommodating.
Cons: The hotel did not offer smoking rooms.
8.0
Ricardo
Very Good
Traveling as Couple
10-13-2017
Pros: Comfortable bed , having coffee and tea facilities as well as microwave and frige. Large room is a plus . Overall very good.
Cons: The bathroom, small and I could not fill the bath
Showing reviews 1 - 5 of 50