Guest units are nicely appointed and offer a warm residential feel. There's an added convenience of a beverage/food station in each room.
Smoke free premises. 65 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Pretty decent breakfast, only stayed 1 night so we could surf Capitola the next day.
Cons:
9.2
Claudette
Wonderful
mature couple
08-18-2016
Pros: n/a
Cons: n/a
5.0
Rochelle
Fair
family with young children
08-17-2016
Pros:
Cons: The eggs were watery and gross the room was really small for what we paid. My husband was very disappointed .
7.9
Nathan
Good
mature couple
08-01-2016
Pros: The bed was comfortable. The room was very clean. Housekeeping did an excellent job.
Cons: Needs more closet space.
7.1
Lidiia
Good
review category group of friends
07-02-2016
Pros: It's a simple hotel to sleep for the night
Cons: No roll-away beds were available, the room was pretty small, overpriced.
7.5
Anonymous
Good
review category group of friends
06-15-2016
Pros:
Cons: Indoor pool
9.6
Diane
Exceptional
mature couple
03-24-2016
Pros: We loved our room and everyone was great. very helpful. It was a great king size bed and everything was fresh and clean every day.
Cons: Our only tiny complaint was the bed was to hard for our backs. I am sure it was just a problem for us. We had no view but that was ok with us we were there to spend our time enjoying the beach.
7.5
William
Good
mature couple
03-02-2016
Pros: The staff are nice. The room is clean and their breakfast was adequate.
Cons:
9.6
Michael
Exceptional
mature couple
02-20-2016
Pros: Staff was friendly rooms were clean. Shower was really nice. Plenty of towels.
Cons: Bed and Pillows to firm for me. And parking was to tight and packed.Quite place to stat.
8.8
Michael
Excellent
mature couple
02-18-2016
Pros: The room was very quiet very clean Showers were so nice and big. Good TV reception. Staff was was very friendly from the front desk to housecleaners
Cons: Bed and Pillows to hard for me Girlfriend lovedthem.Parking in back to full. Had trouble finding parking.
9.2
Javier
Wonderful
family with young children
02-16-2016
Pros: The staff was excellent. Room was clean and the location was good. Very close to shopping center which had target and near the freeway. Indoor pool and hot tub were a plus.
Cons: Wish they would've had waffles or pancakes.
7.5
Paul
Good
mature couple
01-26-2016
Pros: Was a good value, and location was just what we needed.
Cons: Nothing
2.5
Dennis
Poor
mature couple
11-16-2015
Pros: This place sucks
Cons:
10.0
Gayle
Exceptional
mature couple
10-19-2015
Pros: Clean
Cons: The bathtub was slippery and I fell while showering.
10.0
Anonymous
Exceptional
mature couple
10-01-2015
Pros: We always have a good stay at Holiday Inn Express. The rooms are modern and comfortable. The breakfast is good.
Cons:
4.6
John
Disappointing
family with young children
09-22-2015
Pros:
Cons: The sheets were either stained or unchanged, took a picture and showed the front staff and they said "gross" but did nothing about it. It was very close to the freeway and parking is a little limited. We were right next to a gas station where loud music came and went all night. We were worried for the safety of our vehicle.
9.6
Repeat
Exceptional
family with older children
09-18-2015
Pros: Friendly and knowledgeable front desk worker. We wanted to switch our payment to a different card than our reservation was made in. No problem, they knew just what to do, explained the process to us, and it went just as they said. Had soft pillows, comforter on the bed, plenty of extra bedding and towels when we asked for it. Great breakfast. This was a repeat visit for us, we were happy with our stay.
Cons: The price is pretty high, but I also get that its coast tourist area. Just wish it was less.
8.3
Mouang
Very Good
family with young children
07-29-2015
Pros:
Cons: We found a pair of boxers in our room! We got a 10% discount but weren't offered to switch rooms! We were told the room was "clean"
10.0
Sylvia
Exceptional
mature couple
07-17-2015
Pros: Everything was Excellent !
Cons: Having to leave
9.6
Maria
Exceptional
family with young children
06-15-2015
Pros: The layout of the bedroom with the door for privacy from the livingroom
Cons: The sofa was not good quality hard to sleep for my kids. Needs a fluffyer mattress.
10.0
Erin
Exceptional
family with young children
06-09-2015
Pros:
Cons: There were people swimming in the pool with their clothes and they did not dry off when they left so dripped water all on the walk way and into the elevator.
10.0
Steve
Exceptional
family with older children
05-11-2015
Pros:
Cons: Would have enjoyed longer stay but unable
9.6
Anonymous
Exceptional
mature couple
05-04-2015
Pros: The pillows on the bed were great!
Cons:
8.8
Darlene
Excellent
mature couple
03-17-2015
Pros: the staff were great!
Cons: the pillow cases were marked firm and soft, but there were no firm pillows; the breakfast bacon seemed "fake"
2.5
Terri
Poor
solo traveller
03-08-2015
Pros:
Cons: I did not book a room at your hotel or stay at your hotel
10.0
Maria
Exceptional
solo traveller
02-15-2015
Pros: Very quiet and staff is excellent even called to check if my room was comfortable. The attendant at breakfast is very welcoming....
Cons:
8.8
Catherine
Excellent
family with older children
11-22-2014
Pros: Clean and comfortable. Good breakfast, great staff.
Cons:
10.0
Shavana
Exceptional
family with young children
11-19-2014
Pros: Friendly staff, safe area, good breakfast and great rate. Who could ask for more?
Cons:
10.0
Karen
Exceptional
mature couple
11-17-2014
Pros: We were so impressed with the staff, professional & courteous, thecomplimentary breakfast, excellent quality & selection, and thecleanliness & comfort of our room. Other hotels' could learn alot from this property & management. Thank you!
Cons:
7.9
Claudia
Good
solo traveller
11-02-2014
Pros: Kitchen was good but dishwasher did not clean very good.
Cons: Breakfast: It's Grab and Go and didn't feel like you are welcome at all (atmosphere, room etc.). Plates and butter missing when I arrived. Slow refilling.
7.5
Thomas
Good
mature couple
10-28-2014
Pros: Breakfast was acceptable. Friendly staff. Rooms good size
Cons: Shower was poor
7.9
Athena
Good
family with older children
10-25-2014
Pros: Awesome breakfast and indoor pool/spa
Cons: They need to vacuum the hallways a bit more.
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