Four Seasons Hotel Westlake Village

AAA Inspector Rating
8.7
Wonderful
150 Guest Ratings
Two Dole Dr
Westlake Village, CA 91362- Map It
Photos
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AAA Inspector Notes
The grand entrance and lobby welcomes guests to a one-of-a kind property set amid the Santa Monica Mountains. Deluxe rooms soothe with soft yellow décor, elegant furnishings and luxurious bedding. The serene grounds are enveloped in mature pine trees. Seamless landscaping incorporates lush grass, a rock and stone waterfall and plenty of areas to lounge and enjoy it all. On-site recreational opportunities abound thanks to an indoor family pool, adults-only serenity pool, world-class spa and wellness center, arcade-game room and more. Smoke free premises. 269 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 101 exit 39 (Lindero Canyon Rd), just e, then just n on Via Colinas. Two Dole Dr 91362 (PO Box 918786, EL PASO).
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources.
Pool
heated outdoor, heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, also, ONYX Restaurant, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, miniature golf, recreation programs, kids club, bicycles, game room, picnic facilities, trails, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service, child care, area transportation-within 3 mi.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 150 guests
Showing reviews 1 - 5 of 50
9.2
Looking
Wonderful
family with young children
04-23-2017
Pros: The front desk/concierge were all very helpful. Polite and professional. they were eager to take care of even the smallest need you might have during our stay.
Cons: There was a lot going on at the hotel during our stay. But this is to be expected at large resort style hotels. There was a large wedding out by the waterfall. There was an event for the "Girl Scouts" and all that was fine. But there as also a "promotion" thru the "travel zoo" which is a "group-on" style promotion. It drew a different class of guest that was not the norm for a high end 5 star establishment. The result was too many people who are loud and insensitive to others. The Four Seasons Westlake Village is famous for their spa and Longevity Institute. This spa is the largest and most elaborate spa facility in the ENTIRE Four Seasons universe, worldwide. The hotel is fashioned with a Chinese/Thai touch in regards to the decor and the grounds outside have a beautiful pagoda and greenhouse with lawn chairs for relaxing. Unfortunately their were too many people coming out back to violate the "no smoking" rule for the pool and outside lounging area! The "Travel Zoo" crowd did not fit in with the elegant, sophisticated environment. Also the spa doesn't have enough security to prevent outsiders from gaining unauthorized access.
9.6
Anonymous
Exceptional
family with young children
04-16-2017
Pros: The staff was very helpful. They recommended restaurants, local hikes, shopping and helped with directions. The room was spacious and elegant. Probably because we did not book through them, we did get a room that looked over the front entrance. A room on the back of the hotel would look over the grounds and the rolling hills. I would request that if you would like a better view.
Cons: Spa was only for 18 and up and my very mature 14-year old daughter and I were traveling together. Very disappointed that we could not use the spa services. They should make that decision on a case-by-case basis.
10.0
Diane
Exceptional
young couple
12-26-2016
Pros: Comfort of rooms, decor, housekeeping all excellent. Enjoyed our stay and all the extra amenities - very kid friendly for our granddaughters to sleep over. Loved indoor pool, kids room, extra chocolate lollipops and champagne at front desk, complimentary cake treats sent to room, robes/slippers for children, and gifts of stuffed Bunny for them. Every possible courtesy was extended. Treats like strawberry blueberry smoothie samples in kids playroom and cocoa bits at the pool were welcome surprises. We will be going back!
Cons: Pillows could be better. Double beds, NOT Queen, were not that comfortable. Onyx restaurant, while good, was overrated and expensive.
9.2
Houshang
Wonderful
young couple
12-22-2016
Pros: Location
Cons: Resturant expensive
8.8
Marilyn
Excellent
young couple
12-17-2016
Pros: Very luxurious and comfortsble
Cons: Breakfast took quite a while to cook and wasn't very hot, how long does it take to cook two poached eggs and a slice of toast which was really expensive. Also I would have thought a spoon to stir your coffee instead of a wood stirrer
Showing reviews 1 - 5 of 50