Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
A beautiful lobby provides comfortable seating facing the stone enclosed dual-sided fireplace and intimate booths with individual TVs. All suites offer comfort with two closets and 48" Smart HDTVs. All two bedrooms suites offer a homey environment with a large range and oven, fireplace and two full bathrooms for a comfortable stay. Several nights a week complementary appetizers are served along with beer and wine in the dining area off the lobby.
Smoke free premises. 160 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors. Accessibility (Call).
It was a vacation in itself just being here!! We loved the warm pool and spa, the hotel was child and dog friendly - both so important to us - but mostly it was that we felt very welcome, staff were so friendly and accommodating, room was lovely -not huge - but had everything we needed! We travel frequently and have stayed at a lot of nice hotels - this place is a gem! There is a pool table! How fun when traveling with preteens or teens - something for them to do! There is free WI Fi and its up and running with no annoying passwords or pauses.
Pros: It was a vacation in itself just being here! We loved the warm pool and spa, the hotel was child and dog friendly - both so important to us - but mostly it was that we felt very welcome, staff were so friendly and accommodating, room was lovely.
Overall I was very happy with hotel. Friendly staff, nice rooms, great weather, great location. Close to lots of things.
Pros: Friendly staff and nice beautiful rooms.
Cons: Outdated public computer. Needed to print some stuff and took 20 minutes to print a few pages.
Verified Hotel Guest
Traveling as Couple
Loud parties interrupt sleep even with windows closed. Will not stay there again.
Pros: Clean, nicely appointed hotel...not enough or convenient elevators. We were on the third floor and had to use the stairs most of the time.
Cons: Many of the rooms abut the pool area, the staff allowed a loud party in the pool area until well after midnight. Complained twice without the party being broken up...had a long drive the next day which did not start over two hours past our initial start.
Family with Young Children
Relatively new. VERY clean and wonderful staff.
Pros: Proximity to groceries, gas and freeway was excellant
Pros: Room appeared to be clean. Linens were fresh. And the layout was really nice.
Cons: The heat - A/C unit was unbelievably loud. IT sounded like an airplane was landing.
Pros: Staff went beyond accommodating !
review category group of friends
Poor and definitely NOT worth...
Pros: The breakfast staff especially, being most helpful helpful and friendly. Selection of breakfast food excellent
Cons: Mattress pads on roll away bed disgusting and were two singles for the double bed!
Trash not emptied from room at weekend
Only one shampoo and rinse for the 4 days!
Dirty pathways to rooms with cigarette butts all over
VERY loud noisy hum from freezer unit in refrigerator at night
Very loud hum(requiring ear plugs to sleep)from air conditioner in bedroom
Tried to use the hot tub on Saturday night and the chlorine level was caustic/ toxic and dangerous...not safe for anyone. Same night, gate to rooms from pool area would not engage and shut.
My stay was very comfortable...
Pros: Breakfast had so many choices. Everything was well prepared. Room was perfect, bed wonderful and the kitchen and appliances great.
Cons: Cannot think of anything
Cons: GREAT resturant next door called LURE it was amazing!
Pros: We enjoyed our room's floor plan. If we would have stayed for more than one day we would have utilized the full kitchen. The morning breakfast was surprisingly bountiful. The Front Desk Staff was very helpful.
Cons: We really couldn't think of much besides the A.C., but that's because of user error.
listed deals/discounts online, locale near...
Pros: free breakfast, hot tub, pool table, basketball court, lobby TVs and fireplace, Internet access
Cons: wish the Jacuzzi was open past 10 p.m. Wish the maids wouldn't open our door until past our checkout time! View of the parking lot was not so great.
Excellent location and friendly staff....
Pros: Did not have breakfast. Early morning meeting to attend.
Cons: The room was cold despite turning the heater up. Disrupted my ability to sleep.
family with young children
Pros: Staff is awesome at this Inn and as always the place is clean and comfortable.
Cons: I am not a cell phone techie, I wish the discounted prices could be afforded with a direct contact.
I will come back to...
Cons: Breakfast could have been better.
family with older children
The hotel staff was friendly...
Pros: Very good hot breakfast. Staff kept food replenished.
Nice place very comfortable!
Pros: Staff was very friendly and helpful, hotel was clean. Breakfast was an added benefit.
Cons: Having a bar located in the hotel would have been a nice option, Although there are establishments close by.
We will be back!
Pros: The room was clean and spacious. Plenty of room for storage. The staff was friendly and helpful. A very pleasant stay.
Accommodations were good, breakfast needs...
Pros: Left clothes and called and Sarah was very helpful in assisting with locating the items and with family in the area picking up the items.
Cons: Left a pillow and called to have staff check for it. Gentleman who answered was pleasant but not helpful. Acted as if above his pay grade. Promised a return call that never came.
Breakfast mostly gone and not replenished when asked when arrived about 30 minutes before end of service.
family with older children
Loved our accommodations?
Pros: Clean spacious studio room. Let us check in early and moved to court side for better view.
Cons: No ice in freezer, no ice machine for guests.
Great stay in the Ventura...
Pros: Good upkeep, and great breakfast
Cons: Elevators were a bit slow for more than two parties using it to get up and down.