On Mex 45; 6 blks s of Pancho Villa Monument. Ave Universidad 1309 31240.
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
OVERALL GUEST SCORE
Based on Ratings from 56 guests
Showing reviews 1 - 5 of 14
Cons: We didn't even have a room there when we got there so I don't know because they didn't have any rooms available
Cons: Total misrepresentation, this hotel must have paid someone off to get a three star rating, its a two at best. Moved to the other bw and much better...very disapointed in customer service when i called to complain and make a change. Flea bites as entered r
Pros: We arrived late after a long train ride from Copper Canyon, and was pleasantly surprised to find fluent English-speaking staff at the front desk after 4 days of solo español. The room was spacious and comfortable, the shower was hot, and the beds firm with extra pillows. There's an Oxxo just a block down the street, and a restaurant on site, which we didn't get to try because we left early for the airport. Front staff arranged for a taxi to catch an early flight, which was waiting on time.
Cons: This was an exceptionally comfortable, short experience for our family. There was really nothing that didn't meet our expectations.
will never recommend it
Cons: Pool was on maintenance already for one month, free shuttle to airport is mentioned on the booking web site but in the end not available for free... very bad old smoke smell in the room...
Pros: Good Value, Staff all though looks gloomy is very friendly. Rooms are clean and showers work well. and all though location is rather out of the city, there is a bus stop just outside that takes you right back to town
Cons: Wifi is bad just like in the rest of Mexico, Pool is dirty and the Gym is useless, treadmill does not work, other machines make weird sounds, i would not pick that hotel if you want gym. Food is bland and overpriced. Evrything you can expect from best western chein
Cons: They didn't clean the toilet during our stay. And it was also sticky when we arrived- which may have been from cleaning however- I'm not sure. Also: hot water in the shower lasted 3 minutes only.
Pros: The comfort and location
Cons: Price a little expensive
Clean, Secure and good value.
Pros: Security, Clean
Cons: Wifi hot spots and not so well in the bedrooms.
Great location. Acceptable price. Poor...
Pros: Staff was very friendly and professional.
Cons: Better pricing
They did'n have a reservation...
Cons: Really bad service. They don't have a reservation when booking.com send me my number. They refused to help me.Booking.com remove the money from my card.