Best Western The Lodge At Creel Hotel & Spa

8.7
Excellent
60 Guest Ratings
Ave Lopez Mateos No. 61 Creel (Copper Canyon)
Creel, CH 33200- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
Overall
Room
Bath
Public Areas
AAA Inspector Notes
Unique lodging with plenty of recreational facilities. Not evaluated. Facilities, services, and décor characterize a mid-scale property.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Centro. Ave Lopez Mateos No. 61 Creel (Copper Canyon) 33200.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 60 guests
Showing reviews 1 - 5 of 13
8.8
Carolyn
Excellent
review category group of friends
04-10-2017
Pros: Male wait staff extremely attentive. Ramon the manager was very accommodating when he was on duty as were the two male bartenders! All of the tour and transit people were great. We felt our room was designed by a female in that it had better lighting, mirror and outlets than 95 % of the hotels we have stayed in. The heat was easily regulated and very consistent. Even though some things were not quite up to par I would still recommend the property for its room comfort and security.
Cons: The public areas looked like they have seen no repair or replacement of broken or nonworking parts. Example: women's spa bathroom had only one working light (in toilet cubical) none in the shower or changing area, no lockers for clothes (there were lockers in the men's changing area. No lights turned on in the general area and a cool hot tub. Several décor items especially in the Lobby area had broken parts on them. Breakfast was supposed to be ala carte but turned out to be a buffet with sub par quality with a premium price. One food/bar female wait staff very inattentive. We had to put jackets on in the bar area as there was no fire in the fireplace as there had been in prior evenings) Food and drink items were messed up and lack of service. We were to depart the morning of the new time change for daylight savings time. I went to the lobby to double check the time compared to our cell phones at 7am. No one was in the lobby area. Since our 3 phones showed one hour earlier we assumed our phones were correct and not the clock in the lobby. By the time we came back from breakfast the clock had been changed. We booked two king size beds but received two doubles.
10.0
Rustam
Exceptional
review category group of friends
03-26-2017
Pros: The front desk was very helpful in arranging contact with local tour guides and it didn't seem that they were making a cut on top. Rooms were nice with a gas fireplace as it can get cold at night. Decent size bathroom.
Cons:
7.1
Carleen
Good
young couple
03-09-2017
Pros: Comfortable
Cons: Husband had allergic reaction. Maybe to adobe wall?
9.6
Laura
Exceptional
solo traveller
02-15-2017
Pros: Instalaciones impecables: cómodas camas, chimenea, restaurante, bar, spa.
Cons:
9.6
Mhjkt
Exceptional
solo traveller
02-07-2017
Pros: Log-house style hotel with nice atmosphere. Hotel is located in a walking distance from Chepe station but offers free shuttle upon train's arrival and departure. Actually I didn't know that but I found hotel's van when arrived at the station and they took me there without prior reservation. The room was equippedwith fireplace which was really nice. Hotel offers several one-day tour with reasonable price. Pizza is really recommendable.
Cons: nothing special.
Showing reviews 1 - 5 of 13