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OVERALL GUEST SCORE
Based on Ratings from 60 guests
Showing reviews 1 - 5 of 17
Pros: The rooms, it was like cabins.
Cons: expensive, and the restaurant.
Pros: Male wait staff extremely attentive. Ramon the manager was very accommodating when he was on duty as were the two male bartenders! All of the tour and transit people were great.
We felt our room was designed by a female in that it had better lighting, mirror and outlets than 95 % of the hotels we have stayed in. The heat was easily regulated and very consistent. Even though some things were not quite up to par I would still recommend the property for its room comfort and security.
Cons: The public areas looked like they have seen no repair or replacement of broken or nonworking parts. Example: women's spa bathroom had only one working light (in toilet cubical) none in the shower or changing area, no lockers for clothes (there were lockers in the men's changing area. No lights turned on in the general area and a cool hot tub.
Several décor items especially in the Lobby area had broken parts on them.
Breakfast was supposed to be ala carte but turned out to be a buffet with sub par quality with a premium price.
One food/bar female wait staff very inattentive. We had to put jackets on in the bar area as there was no fire in the fireplace as there had been in prior evenings) Food and drink items were messed up and lack of service.
We were to depart the morning of the new time change for daylight savings time. I went to the lobby to double check the time compared to our cell phones at 7am. No one was in the lobby area. Since our 3 phones showed one hour earlier we assumed our phones were correct and not the clock in the lobby. By the time we came back from breakfast the clock had been changed.
We booked two king size beds but received two doubles.
I'd stay here again.
Pros: The front desk was very helpful in arranging contact with local tour guides and it didn't seem that they were making a cut on top.
Rooms were nice with a gas fireplace as it can get cold at night.
Decent size bathroom.
Cons: Husband had allergic reaction.
Maybe to adobe wall?
Pros: Instalaciones impecables: cómodas camas, chimenea, restaurante, bar, spa.
nice log house and best...
Pros: Log-house style hotel with nice atmosphere. Hotel is located in a walking distance from Chepe station but offers free shuttle upon train's arrival and departure. Actually I didn't know that but I found hotel's van when arrived at the station and they took me there without prior reservation. The room was equippedwith fireplace which was really nice. Hotel offers several one-day tour with reasonable price. Pizza is really recommendable.
Cons: nothing special.
Beautiful chalet style rooms
Pros: Beautiful rooms with a fireplace. Comfortable beds. Peaceful. Centrally located in Creel.
Cons: Internet was spotty
Pros: the location, the transportation.
Cons: the bed is not comfortable because of the mattress and pillows
Pros: Had a really lovely couple of nights. The room was well fitted out and spacious and the bathroom was fine. Had dinner in the bar (selecting off the cafe menu) and the food was pretty good. Bonus for an animal lover is that there are very friendly local dogs 😊
Cons: There was an interconnecting door to another room. The first night was not a problem as there wasn't anyone in there but the second night there was and the sound came straight through. It wasn't that the neighbours meant to be noisy but we could hear the tv as if it was on in our room and the snoring was terrible (his poor wife having to live with it!).
Pros: All the staff, including the owner / manager, were extremely helpful and friendly.
English was not a problem.
Best in Creel
Pros: Great place to stay in Creel. Really good restaurant and bar. Had a real lodge feel to it. Very helpful staff. Nice big room and bed.
good value, very cozy, nice...
Pros: 1) very coszy, typical mexican place, perfectly in tone with the town. not a "best western" anonymous place at all
2) good food, nice rooms, good value for money
Cons: 1) no wifi in the rooms
2) firplace in the room is nice and romantic, but controlling room temperature is impossible (and light from fire makes it difficult to sleep for those who prefer to sleep in the dark)