Crowne Plaza Torreon

AAA Inspector Rating
8.7
Very Good
32 Guest Ratings
Blvd Torreon Matamoros No. 4050
Torreon, CU - Map It
Photos
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AAA Inspector Notes
This full-service hotel offers upscale public areas, modern, comfy rooms, spacious suites and a humongous pool area. Smoke free premises. 193 units. 11 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Off Diagonal Reforma; centro. Blvd Torreon Matamoros No. 4050.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, child care.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 32 guests
Showing reviews 1 - 5 of 6
7.5
Sergio
Good
solo traveller
09-07-2016
Pros: Pretty good restaurant.
Cons: The worse front desk I have ever experienced. Takes forever to take care of you. You have to be prepared to wait for everything, including the front desk reactivating your key if required.Understaffed definitely as well.
8.3
Katie
Very Good
family with older children
08-22-2016
Pros:
Cons: Breakfast not included
5.8
Mario
Okay
family with older children
07-21-2016
Pros: Old furniture
Cons:
2.5
Robert
Poor
mature couple
01-11-2016
Pros:
Cons: Complete failure to honor corporate policy to allow certified service dog, once we contacted location staff of our expected arrival time/date. We had to scramble to find another hotel reservation while enroute to our "confirmed" stay. The Marriott Torreon staff were very helpful and we had a nice stay at their old but charming hotel. The Crowne plaza management, top to bottom needs to get its policies strait. We are IHG members quite disappointed with Crowne Plaza.
10.0
Hector
Exceptional
solo traveller
01-09-2016
Pros: Been staying in this hotel for several years always get the best of everything
Cons:
Showing reviews 1 - 5 of 6