Crowne Plaza Torreon

AAA Inspector Rating
8.7
Very Good
46 Guest Ratings
Blvd Torreon Matamoros No. 4050
Torreon, CU - Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.5
Bath3.3
Public Areas3.5
AAA Inspector Notes
This full-service hotel offers upscale public areas, modern, comfy rooms, spacious suites and a humongous pool area. Smoke free premises. 193 units. 11 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Off Diagonal Reforma; centro. Blvd Torreon Matamoros No. 4050.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, child care.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 46 guests
Showing reviews 1 - 5 of 19
6.0
Anonymous
Pleasant
08-11-2017
Pros: Very nice hotel. Have got better rates from you service before on line.
Cons: They had not clean the bathroom when we check in. Trash can was very nasty.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Overall great hotel
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Most impressed with personnel 👏👏👏 . Their customer service was impeccable!!!!
Cons: The bathtub drain was extremely slow. (a young man was sent to deal with it.) I had to sent him back because we were pressed with time to meet our fellowship. It was not fixed. The ceiling above the toilet has an eyesore stain that's distasteful.
5.8
Anonymous
Okay
06-26-2017
Okay
Pros: OK
Cons: Rugs in the room need to be replace
5.8
Anonymous
Okay
10-21-2016
Need to improve services
Pros: Atmosphere
Cons: Service
Showing reviews 1 - 5 of 19