Best Western Plus Luna del Mar

AAA Inspector Rating
Ave Lazaro Cardenas 1301-A
Manzanillo, CL 28210- Map It
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath3.0
Public Areas3.0
ARATED
AAA Inspector Notes
Two pools, an open-air restaurant and a spa grace the tranquil grounds of this beachfront hotel. Room sizes range from compact units to full villas with kitchens. Décor is contemporary and upbeat. Meets AAA guest room security requirements. 69 units, some two bedrooms and efficiencies. 4-5 stories (no elevator), interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. 1.9 mi (3 km) off Mex 200; in Las Brisas; on Playa Azul. Ave Lazaro Cardenas 1301-A 28210.
AAA Benefit
Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet. Some: refrigerators.
Sports & Recreation
hot tub.
Guest Services
valet laundry, room service.
Terms
4 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 3 guests
Showing reviews 1 - 5 of 18
3.3
John
Poor
young couple
02-13-2018
One time stay and will...
Pros: Nothing.
Cons: No hand towels or washcloths in the room. Crappy view of a drop down concrete abutment, the jetted jacuzzi was very old and grout was filthy, piping leaked making floor very wet and slippery. Very poor lighting and bulbs burnt out in bedside lamps. Phone did not work, took many people and much time to get into the safe to allow reset to new code. New safe was in the room and they could not understand my concern for not using it even though I demonstrated it was not secured. My wife got up tp use washroom in the night floor was slippery and she hit her head into the stupid glass dividers. On a positive note the restaurant had a magnificent view even though we did not eat there. We noticed in the restaurant they had SkyHD while the rooms had 6 crappy channels none of which were in English.
8.8
Maxjets1
Excellent
young couple
02-03-2018
Fabulous
Pros:
Cons: They don't have a gym as advertised.
7.5
Leslie
Good
young couple
02-02-2018
An okay stay at a...
Pros: The location is right on the beach. The beds were reasonably comfortable.
Cons: The room could have been cleaner. The bathroom was a strange shape, more of a narrow hall, so you needed to sit on the toilet at an angle to keep from banging your head on the wall when you got up.
8.8
Donald
Excellent
review category group of friends
01-26-2018
Very Good.
Pros: The bed was very comfortable and we got what we ordered- King size. The staff were most helpful.
Cons: It was Difficult getting in and out of the bath. Suggest they replace and install a shower.
4.2
Odette
Disappointing
review category group of friends
01-19-2018
Disappointing
Pros:
Cons:
Showing reviews 1 - 5 of 18