Hotel Jerome, An Auberge Resort

AAA Inspector Rating
8.7
Wonderful
74 Guest Ratings
330 E Main St
Aspen, CO 81611- Map It
Photos
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AAA Inspector Notes
This restored 1889 hotel features elegant public areas decorated with museum-quality paintings, tastefully restored antiques and distinct custom light fixtures. Different public areas appeal to varying moods. Meeting spaces feature natural light and neutral décor, perfect for weddings. Dark wood and dim lighting create a cozy bar area, perfect for après-ski or a romantic start to the evening. The richly decorated rooms tastefully blend contemporary style with Western character. The details stand out: a dresser made to look like a steamer trunk, leather bed frames, wall-mounted TVs enhanced with a Victorian-style picture frame, and a live plant in the bathroom. On summer evenings, Aspen Music Festival students play chamber music for guests' enjoyment. The outdoor pool and hot tubs are surrounded by flowers and offer a mountain view. Eat in one of the oldest restaurants in Aspen at this hotel. Smoke free premises. 93 units. 3-4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Boutique Hotel
Location
Jct E Main and N Mill sts; downtown. 330 E Main St 81611.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, recreation programs in winter, bicycles, game room, exercise room, massage.
Guest Services
valet laundry, airport transportation, room service, area transportation-Aspen ski areas.
Terms
seasonal, check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 74 guests
Showing reviews 1 - 5 of 44
6.7
Olga
Pleasant
young couple
09-18-2016
Pros: Location was great
Cons: Breakfast not included
9.6
Tayba
Exceptional
family with older children
08-23-2016
Pros: Every thing , location cleanliness staff and comfort.
Cons: It is very expensive. It costs alot of money.
9.2
William
Wonderful
mature couple
08-21-2016
Pros: Great bar.
Cons: Tiny breakfast table. Tv too far from bed
9.6
Mary
Exceptional
solo traveller
07-27-2016
Pros: All personnel were excellent but I was especially impressed with the hotel manager who listened to my thoughts about things that needed attention. One particular server for room service went above and beyond. I saw SOLEDAD at least twice and each time she was particularly exceptional and eager to please though it cost her extra time and two extra trips--always eager and with a big smile. She is rare. Loved bed and pillows so much I ordered the pillows after getting the email address. Loved the availability of complimentary driver and car. Loved the amenities, food, room service, and the restaurants--every one!!! Loved the location.
Cons: When I made my reservation I was specific about these requests: a view of Ajax, a higher floor because of two reasons: traveling alone and feeling safer, and the noise factor since I was coming from the east coast and knew I would be getting up very early. The room, though beautiful was very noisy because of its location near the foyer and it was on only the second floor. Upon check in I immediately reiterated my requests but to no avail. The view was wonderful but I had to call the desk about the noise. Other things: tote bag left in car when coming from airport and I did not realize until person had delivered all luggage, awakened by mistake 3 hrs early. When explaining all this to the manager at the end of my stay (so someone else would not have this experience) he was more than accommodating and genuinely happy to be made aware. (Forgot to tell him about tote left in car!!!!) those things would probably never happen again.
8.3
Daniel
Very Good
mature couple
07-22-2016
Pros: It is a beautiful hotel
Cons: Wait staff at restaurant not up to par Very expensive
Showing reviews 1 - 5 of 44