Pros: Reception staff more than helpful
Bedroom
M Executive lounge with great Snacks and breakfast
Cons: Room with better view. It we can't all have th nest view i suppose.
It pricy
8.8
Jocelyn
Excellent
mature couple
08-30-2016
Pros: Great breakfast buffet. The staff was friendly and helpful.
Cons: There was a big stain in the carpet between the 2 beds. I thought the room price could have been lower.
5.8
Janine
Okay
mature couple
08-27-2016
Pros: Good food in the lobby restaurant, very accommodating service
Cons: Carpeting in room was so dirty I didn't want to walk on it. One washcloth in the bathroom. Uncomfortable pillows on the bed.
5.8
Rick
Okay
family with older children
08-21-2016
Pros: VIP room with snacks and drinks.
Good shower water pressure.
Cons: Loud nearby truck noises early every morning.
Guaranteed 2 queens weren't available except in disabled-accessible room.
No microwave or mini-fridge in room. (expected to have those given room cost.)
Slow and sometimes broken elevators.
After sitting down in restaurant area we were ignored for 20 minutes (no one coming to take an order) before deciding to go elsewhere.
No hot tub in pool area.
8.3
Elyssa
Very Good
family with older children
08-20-2016
Pros: Rooms were spacious a d beds comfortable
Cons: I booked two additional nights through hotel and they were half of booking.com
7.1
Melissa
Good
family with older children
08-17-2016
Pros: the bed was nice slept well. The staff friendly and helpful.
Cons: No landuary service while we were there so had to use the guest W/D. The guest washer didn't spin clothes at all, so i ended up with a pile of wet clothes and there was not a sink to squeeze the water out. Went to the Laundromat. Another thing our room was not cleaned very well shower look a little moldy and the coffee was not refilled with regular coffee. Also the carpet was very dirty.
9.2
Eveline
Wonderful
solo traveller
08-17-2016
Pros: Modern, clean, very comfortable bed
Cons: price
8.3
Lori
Very Good
review category group of friends
08-04-2016
Pros: The lobby and concierge room was very nice. Good selection of food and drink items in a comfortable setting. Also enjoyed the roof outdoor decks with view of the flat irons. Liked the refrigerator and seating area in the room.
Cons: Rooms and carpets are dated.. Our room had carpet stains and an active fan to dry wet spots. Some allergy response to air quality as a result. This issue once attended to will make a big difference in perceived room quality.
9.6
Ronelle
Exceptional
solo traveller
07-26-2016
Pros: I strongly appreciated the proximity to other stores and locations. I didn't have to travel anywhere else for what I needed.
Cons: It was a huge expense
5.8
Anthony
Okay
mature couple
07-19-2016
Pros: The common areas were very nice. The room was nice. The carpet in the room was very dirty!!!!
Cons: The carpet in our room was very dirty!!!
8.8
K
Excellent
family with older children
07-13-2016
Pros: Very clean room and bath....very comfortable bed.
We were able to walk to the trail for a great morning walk.
Cons: The carpeting in the room was very worn and dirty looking.
Ice machine was broken on my floor
7.5
Redentor
Good
review category group of friends
07-04-2016
Pros: bed was great location too
Cons: fax machine ;no help on luggages or concierge;no shuttle to and from airport and around downtown and denver too at least
9.6
William
Exceptional
mature couple
06-24-2016
Pros:
Cons: I left an item in the room and I called before the room was occupied and Housekeeping couldn't find it. They told me twice they would search everywhere and still didn't find it. I replaced the item for $50. This happened the last time I stayed there with the same results. That time it cost me $500 to replace it! I have never had this experience with any other hotel.
9.6
Anonymous
Exceptional
mature couple
05-31-2016
Pros: Extremely comfortable, and friendly service.
Cons: Given it was a holiday weekend, there really is nothing I can complain about. Comfortable facility; friendly service, etc.
9.6
Kimberly
Exceptional
mature couple
05-17-2016
Pros: Really like the remodel and the freshness of the new look.
Cons: Having to pay for internet seems archaic to me in this day and age. You charge more than enough for the rooms to include this fee. Feel the same way about being charged for parking.
10.0
John
Exceptional
Traveling as Couple
04-05-2016
Pros: Location, service, accommodations were all excellent. Staff at Marrott were friendly and helpful, even the garage parking was convenient. We would have no reservation to recommend this Marriott to anyone visiting Bolder.
Cons: All good to excellent
4.6
Dominick
Disappointing
young couple
03-30-2016
Pros: The staff was nice and friendly.
Cons: Having to pay $16 to park is a little outrageous seeing how we only stayed one night and there was no other option.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
03-12-2016
Pros: Great location, great staff
Cons:
8.8
Geraldine
Excellent
family with older children
03-08-2016
Pros: The bed was very comfy. The hotel was very clean and the staff were very professional.
Cons: Our room 319 was a connecting room to 321. we heard everything the people in room 321 were saying. It was very annoying especially at night. I told the reception staff on checking out. They stated We know thats a problem but could not give me any change in the room rate but did give me a free cup of coffee. Very disappointing. Would not stay at this hotel again.
10.0
Jason
Exceptional
solo traveller
03-05-2016
Pros: The staff was great. Super helpful, welcoming, and friendly. Restaurant was also quite good.
Cons: Nothing.
5.8
Avery
Okay
family with young children
02-21-2016
Pros: Great staff and lobby.
Cons: The rooms were disappointing and run down.
10.0
Out
Exceptional
family with older children
02-11-2016
Pros: Easy check in. Good location. Friendly staff. Same parking lot as The Buff.
Cons:
9.6
Anonymous
Exceptional
mature couple
02-04-2016
Pros: Great location.
Cons: Booking.com is a ripoff! Don't book with them book directly with the hotel.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
01-02-2016
Pros: The location is right in the heart of Boulder. Close to the university, shopping, restaurants, etc.
Cons: none.
7.9
Judith
Good
family with older children
12-08-2015
Pros: Staff friendliness
Cons: Needs updating
10.0
Jack
Exceptional
mature couple
11-18-2015
Pros: Everyone was very helpful and courteous.
Cons: One bad feature, we came back from the game and the restaurant closed in 5 minutes. Quiet a few people followed us in to eat.
8.3
Robin
Very Good
solo traveller
10-03-2015
Pros: Staff was very friendly and accommodating. From Justin at Front Desk to Ross at the Lounge.
Cons:
8.3
Pam
Very Good
mature couple
09-10-2015
Pros: Great location
Cons:
7.1
Fredq9
Good
solo traveller
09-08-2015
Pros:
Cons: Upgrading to the better view and lounge access are not worth it. The view is of a parking lot, and the lounge has a coffee machine and some stock airline-type packaged foods.
7.9
Anonymous
Good
family with older children
09-02-2015
Pros: The bed was comfortable.
Cons: They charged for everything! I expect breakfast to be included, but the buffet was $18! And the only reason we got free wifi was that they messed up our reservation. I would not go back.
7.9
Amelamin
Good
solo traveller
08-30-2015
Pros: everything was great
Cons: that was the most expansive WiFi i have ever had ! i mean i was not bad but seriously basically 13$ for a day? even in a 7 star hotel its not that expansive !
8.3
Lisette
Very Good
family with older children
08-26-2015
Pros:
Cons: Would have preferred and option that included breakfast....
ALSO a problem with hotels in general the mattresses are TOOOO soft. People with bad backs really hurt. We found the rollway the best for backs. And we had 1 bad back to begin with and ended up with 3..
8.8
Sally
Excellent
family with older children
08-24-2015
Pros: the location is wonderful
lobby and bar area beautiful
Starbucks in lobbby
Friendly Staff
Clean
Cons: We had a Murphy bed the first part of our trip it was like sleeping on a pull out couch.
There is no movie channel and since we hiked in the mornings and wanted to turn in early and watch a movie .. no luck. Also the rate was high with no breakfast included.
7.0
Verified Hotel Guest
Good
Traveling as Couple
08-21-2015
Pros: The Hotel Employee at the front desk was great. Good location.
Cons:
9.0
Jennifer
Wonderful
Traveling as Couple
08-13-2015
Pros: Spacious room, friendly staff.
Cons: Hotel is dated, but that adds character to me.
10.0
Gregory
Exceptional
family with young children
07-23-2015
Pros: Very convenient location.
Very relaxing hotel.
Cons:
10.0
Cindy
Exceptional
family with older children
05-03-2015
Pros:
Cons: WiFi was not free
3.3
Dominic
Poor
family with older children
04-25-2015
Pros: The concierge room was well stocked and the staff were helpful
Cons: It was basically a building site, there was dust everywhere, the pool was freezing, the Jacuzzi non-existent, reception was two desks in the middle of the dust, the location is some considerable way from downtown
7.9
Tracey
Good
solo traveller
02-24-2015
Pros: Soft bed topper- really nice.
Cons: Wish they would inform at time of booking that construction would be taking place in the lobby.
10.0
Paul
Exceptional
family with older children
01-26-2015
Pros: Even with renovation, it was comfortable and quiet.
Great location.
Cons: Noise of deliveries early in the morning.
Charge for water in the room.
6.3
Chris
Pleasant
solo traveller
01-18-2015
Pros: staff were friendly and professional.
Cons: property was under renovation. location is set back among retail space, and most shops/food closed early
9.6
David
Exceptional
family with young children
12-28-2014
Pros: Our second time to stay here over Christmas....entire staff was friendly, pro active...couldn't have been a nicer stay. Location is great in Boulder....can walk to a ton of stuff.....
Cons:
5.4
Anonymous
Fair
review category group of friends
12-14-2014
Pros: Location, room size
Cons: Hotel needs major renovation, improve on cleanliness
7.1
Anonymous
Good
solo traveller
12-14-2014
Pros: Clean hotel; decent facility; good location
Cons: Limited options in the lounge
8.8
Steen
Excellent
solo traveller
12-10-2014
Pros: My room was excellent. Free convenient parking in basement of hotel. Good wifi. Located just 5 min from the university and downtown.
Will stay there again.
Cons:
9.6
Anonymous
Exceptional
solo traveller
12-04-2014
Pros: Walking distance to Pearl Street Mall and convenient to companies for business. Also Essentials Day Spa right next door. Room was large and clean, hotel staff friendly, prompt and professional.
Cons: Parking underground is $12, but nice that it is covered in case of snow. WiFi charges in room. Should include WiFi for the rate.
9.2
Anonymous
Wonderful
solo traveller
10-28-2014
Pros: Great staff who were only too happy to help
Cons: No mini bar, no free wifi
7.5
Anonymous
Good
solo traveller
10-07-2014
Pros: Location
Quiet
Staff excellent
Cons: Needs a face lift (renovation happening fall 2014)
Parking Charges-no place to park except the garage for a fee
9.6
John
Exceptional
mature couple
09-29-2014
Pros: Whoever does the hiring knows how to select and train an excellent professional staff as we were super impressed with the personnel.
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