Cons: Food variety for kids not available
Pasta and kids snacks
7.9
Ellen
Good
review category group of friends
04-17-2018
Good
Pros:
Cons:
4.0
Verified Hotel Guest
Disappointing
Solo Traveler
04-13-2018
Pros: Location.
Cons: The rooms are old, the toilets don't flush very well and are old, the carpet in my room was torn here and there as well as the carpet was filthy. The front desk staff did not know very much about questions I asked about local things/didn't care? And on.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: view of the mountains
Cons: shower was bad, shower curtain didnt fit right, shower head created laser beams of water
6.3
William
Pleasant
young couple
03-24-2018
Adequate
Pros:
Cons: Pillows too large and hard as rocks. Floor ice cold and room cold. Shower water not hot enough. Bathroom light fixture hanging out of ceiling.
9.6
Victor
Exceptional
family with young children
03-24-2018
Exceptional
Pros:
Cons:
9.6
Marian
Exceptional
family with young children
03-18-2018
It was comfortable and staff...
Pros: The door in our room opened to let in the clean fresh cool air.
Cons: Room was hot so opening the door helped a lot.
7.5
Miranda
Good
solo traveller
03-14-2018
All good hardly there to...
Pros: Good bed good value
Cons: All good
7.5
Miranda
Good
review category group of friends
03-06-2018
All good
Pros: Clean comfortable nice staff
Cons: All good
10.0
Anonymous
Exceptional
solo traveller
03-06-2018
Exceptional
Pros:
Cons:
9.2
Michael
Wonderful
solo traveller
02-18-2018
Superb
Pros:
Cons:
9.6
Sarah
Exceptional
review category group of friends
02-05-2018
Exceptional
Pros:
Cons:
10.0
Evin
Exceptional
family with young children
01-18-2018
Exceptional
Pros:
Cons:
8.8
Aj
Excellent
review category group of friends
01-02-2018
The Stay was fine. But...
Pros: Bed nice and soft.
Cons:
8.8
Hector
Excellent
young couple
11-29-2017
In spite of hotel being...
Pros: Attention and customer satisfaction.
Cons: Hotel was, at the time of my stay, under renovation.
3.3
Chris
Poor
family with young children
11-28-2017
I should have picked the...
Pros: This was probably the worst hotel experience I can remember. There was little to nothing redeeming about this hotel.
Cons: I booked a room with two queen beds b/c my wife is pregnant and there are three of us. They gave us a king & told us there was nothing to do about it. Staff were rude. Room was subpar, clogged toilets/spiders, etc.
8.0
Joan
Very Good
review category group of friends
11-25-2017
Very good
Pros:
Cons:
7.5
Anonymous
Good
mature couple
11-16-2017
Good
Pros:
Cons:
6.7
Anonymous
Pleasant
review category group of friends
11-03-2017
Pleasant
Pros:
Cons:
7.5
Anonymous
Good
young couple
10-28-2017
Great
Pros: The taxi driver was super excellent! He made the trip worthwhile.
Cons: You could let customers know that you have an on-site taxi. We only found out because we spoke with him. Also, I thought it was in pretty poor taste that we were locked out of our room because my credit card had just enough to cover our room and it didn't have extra for 'incidentles'. That is how I like it as we pay cash for our meals and anything else. It was embarrassing to say the least...we wouldn't have come if we didn't have enough money to cover our trip! Unbelievable...didn't like that at all. It was irritating.
10.0
Anonymous
Exceptional
mature couple
10-27-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-26-2017
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
young couple
10-25-2017
Superb
Pros:
Cons:
7.1
Charles
Good
young couple
10-24-2017
Overall it was fine but...
Pros: Good location. Hotel was well maintained and clean.
Cons: Having to pay $16 for parking when the 30 minute and 2 hour parking spaces were empty. Boulder is not NYC or downtown Chicago.
8.3
Anonymous
Very Good
family with young children
10-23-2017
Very good
Pros: Locatuin
Cons: Room warmth/temp was hard to control. Minimal tv choices. No on demand etc. no make-up mirror in bathroom
8.3
Anonymous
Very Good
solo traveller
10-22-2017
Very good
Pros:
Cons:
10.0
Meghan
Exceptional
solo traveller
10-18-2017
I am a loyal Marriott...
Pros: The staff was exceptional. Stacey, at the front desk- was by FAR, the best customer service individual I have ever had the pleasure of meeting. She went above and beyond.
Cons: Our waitress, Tiana was WONDERFUL, but the bar staff were completely aloof. My business partner and I were less than impressed with the dinner menu.
8.8
Howard
Excellent
young couple
10-16-2017
Overall, an excellent stay.
Pros: Excellent friendly staff and surprisingly good food.
Cons: Access to the building in very heavy heavy winds was somewhat difficult.
7.5
Anonymous
Good
mature couple
10-09-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-09-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
young couple
10-03-2017
We enjoyed our stay, the...
Pros:
Cons:
7.5
Anonymous
Good
review category group of friends
09-25-2017
Great location, needs some updating,...
Pros: SUPER NICE STAFF!! Location was great, rooms were good. I liked how our room had a mini fridge and they gave us a large bottle of water each day! I liked the Club Lounge on the main floor for snacks and breakfast.
Cons: I would have liked them to give us more towels and only 1 washcloth doesn't cut it. I also wasn't happy that they stopped serving food at 11pm in the bar since we got back from the football game at 11:15pm and we were very hungry :(.
3.8
Trevor
Poor
young couple
09-22-2017
Never stay here again
Pros: Location
Cons: Hotel room gross out dated
8.3
Anonymous
Very Good
family with young children
09-19-2017
Very good
Pros:
Cons: Charged $500 for a king and pullout couch, and the pullout couch was all kinds of terrible (thin mattress, pokey metal bits).
7.5
Anonymous
Good
mature couple
09-18-2017
Good
Pros:
Cons:
5.8
Anonymous
Okay
family with young children
09-02-2017
Okay
Pros:
Cons: Didn't have two queens as booked. Gave us a room with an uncomfortable fold out bed. Pool was closed and offered gym pass was for a place that also had a closed pool.
7.1
Anonymous
Good
family with young children
09-01-2017
Good
Pros:
Cons: Pool and spa facilities were being worked on and that was not made known to us at the time of booking. We picked this hotel because it had a pool and we had children. We were disappointed.
10.0
Anonymous
Exceptional
family with young children
08-31-2017
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
review category group of friends
08-25-2017
Update the hotel
Pros: Staff was nice
Cons: The rooms need to be updated and the exterior of the building is ugly.
8.8
Christina
Excellent
young couple
07-31-2017
Good for one night.
Pros: The breakfast was good. Our room was clean and the staff was nice.
Cons: The parking spots were tiny. The TV was very small.
3.8
Robert
Poor
young couple
07-25-2017
Avoid this place.
Pros: Very little
Cons: I am surprised Marriott hasn't pulled their franchise. This would be a 2 of 5 on my scale. Room was dowdy w large prominent stain on carpet. Whole hotel needs a facelift. Bed was uncomfortable. Twice it looked like a teenager made it--uneven distribution on sheet & cover, sloppily tucked in, duvet totally off center. And there was NO mini fridge for milk or water, so what good was a coffee set up? Also construction was going on behind hotel & a crane woke us before 6 a.m. One morning! I would NOT recommend this facility at the prices they charge. I've stayed at Holiday Inns that were much nicer and half the price. Only picked this hotel as it was near a wedding venue and because Marriott's are USUALLY excellent.
4.6
Richard
Disappointing
review category group of friends
07-21-2017
Old property. Needs serious updating.
Pros:
Cons: Old facility, a very small sink, no place to put toiletries. And this was the upgraded suite.
Shower lining was torn, left puddles on the floor. Carpet was with odor. Out door signage to find the property was very poor.
7.9
Nick
Good
young couple
07-20-2017
Good
Pros:
Cons:
5.8
Mike
Okay
family with young children
07-08-2017
Not worth the price.
Pros: Nice appearance
Cons: Construction everywhere. Poor parking and they charge extra for parking.
7.9
Peter
Good
young couple
07-06-2017
Will return and another hotel
Pros: Great location
Cons: Expensive
8.8
Lidia
Excellent
young couple
06-29-2017
Comfortable, efficient
Pros: Staff was very friendly, facilities are lovely, room was spacious and very comfortable.
Cons: Room had view of parking lot, and yes, we could see the mountains in the background
Location is central, but not charming
5.0
Susan
Fair
solo traveller
06-27-2017
It's All About Caring
Pros: Room was large and pleasant. Breakfast room, bright and attractive.
Cons: No one at check in at 10pm....had to wait. Carpet in room was stained in multiple places; Pillow flat and extremely uncomfortable. Bath amenities skimpy. Person at desk in morning could care less about my discomfort.
5.4
Michael
Fair
solo traveller
06-23-2017
Avoid until upgraded
Pros: Great rack of lamb and ribeye. Ran out of my scotch quickly and didn't replace it
Cons: Carpet in room was atrociously stained. Sink in bathroom had black hairs. Hotel ran out of detergent to use to wash clothes.
6.7
Anonymous
Pleasant
solo traveller
06-20-2017
Fine.
Pros: Great bed! It seems the hotel is a little older. Could use a modernizing remodel, although it was clean and comfortable and did the job just fine!
Cons: Underground parking was $16 + tax!
10.0
Lizze
Exceptional
young couple
05-22-2017
Exceptional
Pros: We were greeted and treated like royalty. Beds were comfortable. Location is about 10 minutes from Pearl Street Mall.
Cons: Starbucks in the hotel was not a "real" Starbucks. They just have Starbucks coffee.
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