Pros: Excellent friendly staff and surprisingly good food.
Cons: Access to the building in very heavy heavy winds was somewhat difficult.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: The location is right in the heart of Boulder. Close to the university, shopping, restaurants, etc.
Cons: none.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-13-2017
Pros: Great location, great staff
Cons:
9.0
Charles
Wonderful
Traveling as Couple
10-13-2017
Pros: Great Room. Extremely clean. Staff was very helpful. Great happy hour! Enjoyed the fitness center. Great location.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-13-2017
Pros: Plenty within walking distance. Room was very comfortable.
Cons: Charged for wi-fi use and parking. Left a pub at halftime of a game we were watching to finish watching in our room. The TV showed BBC instead of Fox on the channel listed as Fox. Folks at the front desk just acknowledged others had also complained.
10.0
Amy
Exceptional
Group Traveler
10-13-2017
Pros: The employees were very nice and accommodating. Son and I were there for college visit; very easy to walk to college. GREAT FOOD at their restaurant. And extremely easy to walk to a number of restaurants nearby. Honestly, couldn't beat the location.
Cons: Nope. Awesome hotel. I will definitely stay there again!
7.5
Anonymous
Good
mature couple
10-09-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-09-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
young couple
10-03-2017
We enjoyed our stay, the...
Pros:
Cons:
7.5
Anonymous
Good
review category group of friends
09-25-2017
Great location, needs some updating,...
Pros: SUPER NICE STAFF!! Location was great, rooms were good. I liked how our room had a mini fridge and they gave us a large bottle of water each day! I liked the Club Lounge on the main floor for snacks and breakfast.
Cons: I would have liked them to give us more towels and only 1 washcloth doesn't cut it. I also wasn't happy that they stopped serving food at 11pm in the bar since we got back from the football game at 11:15pm and we were very hungry :(.
3.8
Trevor
Poor
young couple
09-22-2017
Never stay here again
Pros: Location
Cons: Hotel room gross out dated
8.3
Anonymous
Very Good
family with young children
09-19-2017
Very good
Pros:
Cons: Charged $500 for a king and pullout couch, and the pullout couch was all kinds of terrible (thin mattress, pokey metal bits).
7.5
Anonymous
Good
mature couple
09-18-2017
Good
Pros:
Cons:
5.8
Anonymous
Okay
family with young children
09-02-2017
Okay
Pros:
Cons: Didn't have two queens as booked. Gave us a room with an uncomfortable fold out bed. Pool was closed and offered gym pass was for a place that also had a closed pool.
7.1
Anonymous
Good
family with young children
09-01-2017
Good
Pros:
Cons: Pool and spa facilities were being worked on and that was not made known to us at the time of booking. We picked this hotel because it had a pool and we had children. We were disappointed.
10.0
Anonymous
Exceptional
family with young children
08-31-2017
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
review category group of friends
08-25-2017
Update the hotel
Pros: Staff was nice
Cons: The rooms need to be updated and the exterior of the building is ugly.
8.8
Christina
Excellent
young couple
07-31-2017
Good for one night.
Pros: The breakfast was good. Our room was clean and the staff was nice.
Cons: The parking spots were tiny. The TV was very small.
3.8
Robert
Poor
young couple
07-25-2017
Avoid this place.
Pros: Very little
Cons: I am surprised Marriott hasn't pulled their franchise. This would be a 2 of 5 on my scale. Room was dowdy w large prominent stain on carpet. Whole hotel needs a facelift. Bed was uncomfortable. Twice it looked like a teenager made it--uneven distribution on sheet & cover, sloppily tucked in, duvet totally off center. And there was NO mini fridge for milk or water, so what good was a coffee set up? Also construction was going on behind hotel & a crane woke us before 6 a.m. One morning! I would NOT recommend this facility at the prices they charge. I've stayed at Holiday Inns that were much nicer and half the price. Only picked this hotel as it was near a wedding venue and because Marriott's are USUALLY excellent.
4.6
Richard
Disappointing
review category group of friends
07-21-2017
Old property. Needs serious updating.
Pros:
Cons: Old facility, a very small sink, no place to put toiletries. And this was the upgraded suite.
Shower lining was torn, left puddles on the floor. Carpet was with odor. Out door signage to find the property was very poor.
7.9
Nick
Good
young couple
07-20-2017
Good
Pros:
Cons:
5.8
Mike
Okay
family with young children
07-08-2017
Not worth the price.
Pros: Nice appearance
Cons: Construction everywhere. Poor parking and they charge extra for parking.
7.9
Peter
Good
young couple
07-06-2017
Will return and another hotel
Pros: Great location
Cons: Expensive
8.8
Lidia
Excellent
young couple
06-29-2017
Comfortable, efficient
Pros: Staff was very friendly, facilities are lovely, room was spacious and very comfortable.
Cons: Room had view of parking lot, and yes, we could see the mountains in the background
Location is central, but not charming
5.0
Susan
Fair
solo traveller
06-27-2017
It's All About Caring
Pros: Room was large and pleasant. Breakfast room, bright and attractive.
Cons: No one at check in at 10pm....had to wait. Carpet in room was stained in multiple places; Pillow flat and extremely uncomfortable. Bath amenities skimpy. Person at desk in morning could care less about my discomfort.
5.4
Michael
Fair
solo traveller
06-23-2017
Avoid until upgraded
Pros: Great rack of lamb and ribeye. Ran out of my scotch quickly and didn't replace it
Cons: Carpet in room was atrociously stained. Sink in bathroom had black hairs. Hotel ran out of detergent to use to wash clothes.
6.7
Anonymous
Pleasant
solo traveller
06-20-2017
Fine.
Pros: Great bed! It seems the hotel is a little older. Could use a modernizing remodel, although it was clean and comfortable and did the job just fine!
Cons: Underground parking was $16 + tax!
10.0
Lizze
Exceptional
young couple
05-22-2017
Exceptional
Pros: We were greeted and treated like royalty. Beds were comfortable. Location is about 10 minutes from Pearl Street Mall.
Cons: Starbucks in the hotel was not a "real" Starbucks. They just have Starbucks coffee.
7.5
Jeryl
Good
family with young children
05-12-2017
Good
Pros:
Cons: Very noisy parking lot every morning nearest stores
9.6
Based
Exceptional
solo traveller
04-25-2017
FREE KEKISTAN!
Pros: Your prompt questions are off-putting and make me not want to respond.
Concierge named Scarlet was fantastic. Please give 'em a promotion, like, yesterday. Or at least more money. Throw more money at them.
Cons: They don't actually offer free wifi for people who aren't rewards members but if you mention that you went through bookings.com they say "I don't know why they have that on there, but I'll just go ahead and waive that for you".
9.2
Jianne
Wonderful
young couple
04-20-2017
Superb
Pros: Everything was fine.
Cons: There was only one computer for guests to use, tucked away in an alcove, and one person was using it, others waiting. I had just come from a Courtyard which had two easily accessed computers and was disappointed with the more difficult situation at the Marriott.
I also didn't like the closed off area for special guests. I didn't know about this in Marriotts, though someone at the front desk explained it. I guess that it might have been better if that were not right on the lobby where people who couldn't enter were faced with knowing they could not enter. It just didn't seem so friendly. The desk clerk did explain that I could have entered for an extra $20 per night, but then I am not sure what I would have received other than being able to go into a closed off area. All mysterious and not so welcoming.
6.3
Clifford
Pleasant
family with young children
04-11-2017
Multi room assignment frustration
Pros:
Cons: We had 3 people staying in 1 room and we're given a single king bed room. We went back to the desk where we were told there are no more double queen rooms, but they would put us in a different room with a pull out sofa bed. That room did not have a pull out so we went back to the front desk and we're assigned a third room which thankfully did have a pull out.
9.6
Alexandros
Exceptional
solo traveller
04-05-2017
Exceptional
Pros:
Cons:
6.7
Pam
Pleasant
family with young children
03-13-2017
Pleasant
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
03-13-2017
Very good
Pros: Very nice staff. Very helpful.
Cons:
6.3
Anonymous
Pleasant
solo traveller
03-08-2017
Pleasant
Pros:
Cons:
9.6
Brandon
Exceptional
young couple
03-01-2017
Exceptional
Pros:
Cons:
9.2
Patricia
Wonderful
solo traveller
02-27-2017
Great find in Boulder
Pros: Rooms very nice. Staff exceptionally friendly + helpful. Great breakfast
Cons:
9.6
Jennifer
Exceptional
family with young children
02-14-2017
Exceptional
Pros: Loved the bed and pillows! Great night's sleep!
Cons:
7.1
Anonymous
Good
solo traveller
02-09-2017
Good
Pros: Club
Cons: Slow service
7.5
Anita
Good
young couple
01-15-2017
Good
Pros:
Cons:
10.0
Luanne
Exceptional
young couple
01-13-2017
we will be back.
Pros: everything!
Cons: breakfast was not included.
4.2
Deann
Disappointing
family with young children
01-10-2017
Won't Stay Here Again!!
Pros:
Cons: Front desk receptionist rude. Didn't like that I booked with booking.com.
Didn't have our requested room (2 queen beds) ready. Changed reluctantly.
Additional charge for parking and WiFi use.
Older hotel. Could have stayed at a newer and better hotel for less.
Will not stay here again!
8.8
Terrence
Excellent
solo traveller
01-08-2017
Fabulous
Pros:
Cons:
8.8
Anonymous
Excellent
young couple
01-06-2017
Fabulous
Pros: Great location within the city.
Cons: Construction site next door
7.1
Robert
Good
solo traveller
01-03-2017
Good
Pros: Over all the hotel met my needs especially as it relates to convenience.
Cons: Walls of the room did not provide enough noise barrier from the adjoining room.
7.9
Beth
Good
young couple
01-01-2017
Great stay
Pros: Bed great
Cons: Paying 16 to park on your property outrageous fee
8.8
Louise
Excellent
family with young children
12-31-2016
Fabulous
Pros: We loved the breakfast buffet the swimming pool and the location.
Cons: The night I checked in my wallet was stolen between the time I checked in and got to my room. The next day one of the managing staff were very concerned but the two women who were working the desk that night were very unconcerned and not at all helpful. They acted like it was no concern of theirs. They had absolutely no suggestions at all. The next day I asked about contacting the police and I was advised just to call my bank.I asked about any recording devices in the lobby since I feel it was stolen there and got a very non-specific answer. One of the women said (this was another front desk staff woman the next day) said she thought there might be some type of camera but she wouldn't have any idea how to access it. Anyway very unaccomodating. The next evening I came back to my room to find my wallet returned with a note saying it had been returned by one of the guests. When I asked at the desk if I could find out where it was found the woman said that the staff person who left the note hadn't passed on that information. I just wanted to know if it had been found in the lobby or if perhaps had dropped it on the way to the room. I was very grateful to have the wallet returned with my credit cards. However the $153 that was in the wallet of course was gone. I just feel the whole incident was handled VERY POORLY. Incidentally the only other incident of a theft out of all the times I'vestaff in a hotel was at another Marriott. I'm beginning to wonder if I want to stay there any more. Is this something that is a common occurrence because that's how it
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