Cons: Hotel is dated, but that adds character to me.
7.0
Anonymous
Good
07-21-2017
Pros: The Hotel Employee at the front desk was great. Good location.
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros:
Cons: No hot tub and extra charge for parking.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location, service, accommodations were all excellent. Staff at Marrott were friendly and helpful, even the garage parking was convenient. We would have no reservation to recommend this Marriott to anyone visiting Bolder.
Cons: All good to excellent
4.0
Anonymous
Disappointing
07-21-2017
Pros: Location.
Cons: The rooms are old, the toilets don't flush very well and are old, the carpet in my room was torn here and there as well as the carpet was filthy. The front desk staff did not know very much about questions I asked about local things/didn't care? And on.
9.0
Anonymous
Wonderful
07-21-2017
Pros:
Cons: A bit pricey
7.0
Anonymous
Good
07-21-2017
Pros: Plenty within walking distance. Room was very comfortable.
Cons: Charged for wi-fi use and parking. Left a pub at halftime of a game we were watching to finish watching in our room. The TV showed BBC instead of Fox on the channel listed as Fox. Folks at the front desk just acknowledged others had also complained.
10.0
Anonymous
Exceptional
07-21-2017
Pros: We came to Boulder to celebrate my husband's birthday. The staff member who checked us into the hotel sent a bottle of wine to our room to help us celebrate. What a wonderful treat!! All of the staff we encountered went above and beyond to help us.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The employees were very nice and accommodating. Son and I were there for college visit; very easy to walk to college. GREAT FOOD at their restaurant. And extremely easy to walk to a number of restaurants nearby. Honestly, couldn't beat the location.
Cons: Nope. Awesome hotel. I will definitely stay there again!
3.8
Anonymous
Poor
07-25-2017
Avoid this place.
Pros: Very little
Cons: I am surprised Marriott hasn't pulled their franchise. This would be a 2 of 5 on my scale. Room was dowdy w large prominent stain on carpet. Whole hotel needs a facelift. Bed was uncomfortable. Twice it looked like a teenager made it--uneven distribution on sheet & cover, sloppily tucked in, duvet totally off center. And there was NO mini fridge for milk or water, so what good was a coffee set up? Also construction was going on behind hotel & a crane woke us before 6 a.m. One morning! I would NOT recommend this facility at the prices they charge. I've stayed at Holiday Inns that were much nicer and half the price. Only picked this hotel as it was near a wedding venue and because Marriott's are USUALLY excellent.
5.8
Anonymous
Okay
07-08-2017
Not worth the price.
Pros: Nice appearance
Cons: Construction everywhere. Poor parking and they charge extra for parking.
7.9
Anonymous
Good
07-06-2017
Will return and another hotel
Pros: Great location
Cons: Expensive
8.8
Anonymous
Excellent
06-29-2017
Comfortable, efficient
Pros: Staff was very friendly, facilities are lovely, room was spacious and very comfortable.
Cons: Room had view of parking lot, and yes, we could see the mountains in the background
Location is central, but not charming
5.0
Anonymous
Fair
06-27-2017
It's All About Caring
Pros: Room was large and pleasant. Breakfast room, bright and attractive.
Cons: No one at check in at 10pm....had to wait. Carpet in room was stained in multiple places; Pillow flat and extremely uncomfortable. Bath amenities skimpy. Person at desk in morning could care less about my discomfort.
5.4
Anonymous
Fair
06-23-2017
Avoid until upgraded
Pros: Great rack of lamb and ribeye. Ran out of my scotch quickly and didn't replace it
Cons: Carpet in room was atrociously stained. Sink in bathroom had black hairs. Hotel ran out of detergent to use to wash clothes.
10.0
Anonymous
Exceptional
05-22-2017
Exceptional
Pros: We were greeted and treated like royalty. Beds were comfortable. Location is about 10 minutes from Pearl Street Mall.
Cons: Starbucks in the hotel was not a "real" Starbucks. They just have Starbucks coffee.
7.5
Anonymous
Good
05-12-2017
Good
Pros:
Cons: Very noisy parking lot every morning nearest stores
9.6
Anonymous
Exceptional
04-25-2017
FREE KEKISTAN!
Pros: Your prompt questions are off-putting and make me not want to respond.
Concierge named Scarlet was fantastic. Please give 'em a promotion, like, yesterday. Or at least more money. Throw more money at them.
Cons: They don't actually offer free wifi for people who aren't rewards members but if you mention that you went through bookings.com they say "I don't know why they have that on there, but I'll just go ahead and waive that for you".
9.2
Anonymous
Wonderful
04-20-2017
Superb
Pros: Everything was fine.
Cons: There was only one computer for guests to use, tucked away in an alcove, and one person was using it, others waiting. I had just come from a Courtyard which had two easily accessed computers and was disappointed with the more difficult situation at the Marriott.
I also didn't like the closed off area for special guests. I didn't know about this in Marriotts, though someone at the front desk explained it. I guess that it might have been better if that were not right on the lobby where people who couldn't enter were faced with knowing they could not enter. It just didn't seem so friendly. The desk clerk did explain that I could have entered for an extra $20 per night, but then I am not sure what I would have received other than being able to go into a closed off area. All mysterious and not so welcoming.
6.3
Anonymous
Pleasant
04-11-2017
Multi room assignment frustration
Pros:
Cons: We had 3 people staying in 1 room and we're given a single king bed room. We went back to the desk where we were told there are no more double queen rooms, but they would put us in a different room with a pull out sofa bed. That room did not have a pull out so we went back to the front desk and we're assigned a third room which thankfully did have a pull out.
9.2
Anonymous
Wonderful
02-27-2017
Great find in Boulder
Pros: Rooms very nice. Staff exceptionally friendly + helpful. Great breakfast
Cons:
9.6
Anonymous
Exceptional
02-14-2017
Exceptional
Pros: Loved the bed and pillows! Great night's sleep!
Cons:
10.0
Anonymous
Exceptional
01-13-2017
we will be back.
Pros: everything!
Cons: breakfast was not included.
4.2
Anonymous
Disappointing
01-10-2017
Won't Stay Here Again!!
Pros:
Cons: Front desk receptionist rude. Didn't like that I booked with booking.com.
Didn't have our requested room (2 queen beds) ready. Changed reluctantly.
Additional charge for parking and WiFi use.
Older hotel. Could have stayed at a newer and better hotel for less.
Will not stay here again!
7.1
Anonymous
Good
01-03-2017
Good
Pros: Over all the hotel met my needs especially as it relates to convenience.
Cons: Walls of the room did not provide enough noise barrier from the adjoining room.
7.9
Anonymous
Good
01-01-2017
Great stay
Pros: Bed great
Cons: Paying 16 to park on your property outrageous fee
8.8
Anonymous
Excellent
12-31-2016
Fabulous
Pros: We loved the breakfast buffet the swimming pool and the location.
Cons: The night I checked in my wallet was stolen between the time I checked in and got to my room. The next day one of the managing staff were very concerned but the two women who were working the desk that night were very unconcerned and not at all helpful. They acted like it was no concern of theirs. They had absolutely no suggestions at all. The next day I asked about contacting the police and I was advised just to call my bank.I asked about any recording devices in the lobby since I feel it was stolen there and got a very non-specific answer. One of the women said (this was another front desk staff woman the next day) said she thought there might be some type of camera but she wouldn't have any idea how to access it. Anyway very unaccomodating. The next evening I came back to my room to find my wallet returned with a note saying it had been returned by one of the guests. When I asked at the desk if I could find out where it was found the woman said that the staff person who left the note hadn't passed on that information. I just wanted to know if it had been found in the lobby or if perhaps had dropped it on the way to the room. I was very grateful to have the wallet returned with my credit cards. However the $153 that was in the wallet of course was gone. I just feel the whole incident was handled VERY POORLY. Incidentally the only other incident of a theft out of all the times I'vestaff in a hotel was at another Marriott. I'm beginning to wonder if I want to stay there any more. Is this something that is a common occurrence because that's how it
7.9
Anonymous
Good
12-27-2016
Surprised at the hidden costs.
Pros: Most hotels don't charge you for their "continental breakfast". At $10.00 a piece, it wasn't the best value going.
Cons: You couldn't park for more than 2 hours close to the hotel unless you were parking in a handicap space. The parking garage was $16.00 per night. Outrageous!
5.4
Anonymous
Fair
12-19-2016
Marriott Circa 1991 @ Boulder
Pros: Hotel and rooms very dated - won't stay there again
Cons: Poor quality sketchy service
6.3
Anonymous
Pleasant
12-14-2016
Pleasant
Pros:
Cons: Charged us for a room that we did not stay in. Charged us for an extra day. In that room. Charged us for a meal in that room also. Tried to solve that problem and they screwed that's up. So when we went to leave the new bill was still charging us for 1 day in one room and 2 days in our room. We booked Friday and Saturday night. Finally got it right 1/2 before we needed to leave for the airport. They also never refreshed our room no towel restock.
10.0
Anonymous
Exceptional
12-02-2016
Bed is life
Pros: Bed
Cons: No mountain view
9.2
Anonymous
Wonderful
09-15-2016
This is a beautiful modern...
Pros: Reception staff more than helpful
Bedroom
M Executive lounge with great Snacks and breakfast
Cons: Room with better view. It we can't all have th nest view i suppose.
It pricy
8.8
Anonymous
Excellent
08-30-2016
This was perfect location to...
Pros: Great breakfast buffet. The staff was friendly and helpful.
Cons: There was a big stain in the carpet between the 2 beds. I thought the room price could have been lower.
5.8
Anonymous
Okay
08-27-2016
Okay
Pros: Good food in the lobby restaurant, very accommodating service
Cons: Carpeting in room was so dirty I didn't want to walk on it. One washcloth in the bathroom. Uncomfortable pillows on the bed.
5.8
Anonymous
Okay
08-21-2016
Mixed
Pros: VIP room with snacks and drinks.
Good shower water pressure.
Cons: Loud nearby truck noises early every morning.
Guaranteed 2 queens weren't available except in disabled-accessible room.
No microwave or mini-fridge in room. (expected to have those given room cost.)
Slow and sometimes broken elevators.
After sitting down in restaurant area we were ignored for 20 minutes (no one coming to take an order) before deciding to go elsewhere.
No hot tub in pool area.
8.3
Anonymous
Very Good
08-20-2016
Nice for Boulder parents
Pros: Rooms were spacious a d beds comfortable
Cons: I booked two additional nights through hotel and they were half of booking.com
7.1
Anonymous
Good
08-17-2016
The food in the restaurant...
Pros: the bed was nice slept well. The staff friendly and helpful.
Cons: No landuary service while we were there so had to use the guest W/D. The guest washer didn't spin clothes at all, so i ended up with a pile of wet clothes and there was not a sink to squeeze the water out. Went to the Laundromat. Another thing our room was not cleaned very well shower look a little moldy and the coffee was not refilled with regular coffee. Also the carpet was very dirty.
9.2
Anonymous
Wonderful
08-17-2016
Nice option in Boulder
Pros: Modern, clean, very comfortable bed
Cons: price
8.3
Anonymous
Very Good
08-04-2016
Will Return
Pros: The lobby and concierge room was very nice. Good selection of food and drink items in a comfortable setting. Also enjoyed the roof outdoor decks with view of the flat irons. Liked the refrigerator and seating area in the room.
Cons: Rooms and carpets are dated.. Our room had carpet stains and an active fan to dry wet spots. Some allergy response to air quality as a result. This issue once attended to will make a big difference in perceived room quality.
9.6
Anonymous
Exceptional
07-26-2016
Exceptional
Pros: I strongly appreciated the proximity to other stores and locations. I didn't have to travel anywhere else for what I needed.
Cons: It was a huge expense
5.8
Anonymous
Okay
07-19-2016
Great location.Nice property. Clean the...
Pros: The common areas were very nice. The room was nice. The carpet in the room was very dirty!!!!
Cons: The carpet in our room was very dirty!!!
8.8
Anonymous
Excellent
07-13-2016
Fabulous
Pros: Very clean room and bath....very comfortable bed.
We were able to walk to the trail for a great morning walk.
Cons: The carpeting in the room was very worn and dirty looking.
Ice machine was broken on my floor
7.5
Anonymous
Good
07-04-2016
moneys worth
Pros: bed was great location too
Cons: fax machine ;no help on luggages or concierge;no shuttle to and from airport and around downtown and denver too at least
9.6
Anonymous
Exceptional
06-24-2016
Everything was great except for...
Pros:
Cons: I left an item in the room and I called before the room was occupied and Housekeeping couldn't find it. They told me twice they would search everywhere and still didn't find it. I replaced the item for $50. This happened the last time I stayed there with the same results. That time it cost me $500 to replace it! I have never had this experience with any other hotel.
9.6
Anonymous
Exceptional
05-17-2016
Exceptional
Pros: Really like the remodel and the freshness of the new look.
Cons: Having to pay for internet seems archaic to me in this day and age. You charge more than enough for the rooms to include this fee. Feel the same way about being charged for parking.
4.6
Anonymous
Disappointing
03-30-2016
Would not go back
Pros: The staff was nice and friendly.
Cons: Having to pay $16 to park is a little outrageous seeing how we only stayed one night and there was no other option.
8.8
Anonymous
Excellent
03-08-2016
Fabulous
Pros: The bed was very comfy. The hotel was very clean and the staff were very professional.
Cons: Our room 319 was a connecting room to 321. we heard everything the people in room 321 were saying. It was very annoying especially at night. I told the reception staff on checking out. They stated We know thats a problem but could not give me any change in the room rate but did give me a free cup of coffee. Very disappointing. Would not stay at this hotel again.
10.0
Anonymous
Exceptional
03-05-2016
At Home in Boulder
Pros: The staff was great. Super helpful, welcoming, and friendly. Restaurant was also quite good.
Cons: Nothing.
5.8
Anonymous
Okay
02-21-2016
Great staff.
Pros: Great staff and lobby.
Cons: The rooms were disappointing and run down.
10.0
Anonymous
Exceptional
02-11-2016
Exceptional
Pros: Easy check in. Good location. Friendly staff. Same parking lot as The Buff.
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