This hotel was just renovated, eschewing the neutrals and minimalism so frequently seen today for rooms with a unique aesthetic of vibrant pops of color, mimimal storage and multiple work spaces.
Smoke free premises. 154 units. 3 stories, interior corridors. Accessibility (Call).
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 64 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location was fantastic! Very easy to reach destinations.
Cons: Meals not available at certain times on ththe east coast meals available until 10 pm. So aft were aware of a light issue in the bathroom but it took two days to get it fixed. They did provide breakfast vouchers for two days.
4.0
Anonymous
Disappointing
08-11-2017
Pros: The location
Cons: The beds in the hotel hard as a rock
7.0
Anonymous
Good
08-11-2017
Pros: The location was great, dining right across the street and easy highway access. Plenty of parking for my 40ft of truck and trailer.
Cons: The halls are very loud and the doors don't close slowly. Slamming doors and loud people from late night and early morning.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location
Cons: Beds were very hard and made it uncomfortable, bed "comfort adjusters" did not work and the staff knew that and offered free breakfast to compensate. Plumbing was plugged up when we arrived, desk staff was arguing with housekeeping staff when we arrived.
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean and inviting. Great location. Staff very friendly
Cons: Walls are too thin. I could hear a normal conversation from the room next door . Also could hear people in the hallway easily. Needs sound proofing
7.0
Anonymous
Good
08-11-2017
Pros: rooms were fine, staff friendly.
Cons: I had selected the wrong Hilton Garden location. This one was on the opposite side of town. It was my fault. Hotel said there was nothing they could do to transfer me to the other location.
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: Shower would not drain. Hotel was extremely noisy. In their efforts to slap up hotels as fast as they can it seems like modern hotel chains do not invest any effort or $'s into sound insulation.
5.0
Anonymous
Fair
08-11-2017
Pros: Pool was a good temperature. Nice breakfast staff.
Cons: Our room was never cleaned. We were there three days and housekeeping never came. When I told front desk if we needed to request it they said no. Room should be cleaned each day. Breakfast was OK but same as free continental at mosthe hotels.
9.2
Anonymous
Wonderful
08-06-2017
Perfectly Located Hub for your...
Pros: Really nice location. It has a outdoor mall with plenty of shopping and dining right across the road. Easy access to the interstate to be able to get to all of the attractions. The room was very clean and well maintained. The complimentary infused water and oatmeal cookies for the afternoon were a nice touch. The view from the 3rd floor overlooked the mountains and pikes peak.
Cons: The sheets weren't changed from our first night but the bed was made. The fridge seems to be more of a cooler and less a fridge in the room. Only one elevator for this hotel so it can be a long wait.
10.0
Anonymous
Exceptional
08-02-2017
Exceptional
Pros: Having breakfast at the hotel
Cons:
7.5
Anonymous
Good
07-29-2017
Good
Pros: The staff
Cons: Could use another chair in the room
10.0
Anonymous
Exceptional
07-27-2017
Exceptional
Pros: The cleanliness, niceness of staff, and delicious breakfast.
Cons: N/A
9.2
Anonymous
Wonderful
07-21-2017
Rate the Stay
Pros: Convenient location, comfortable bed
Cons: Coffee maker didn't work
5.8
Anonymous
Okay
07-20-2017
Terrible maid service. Front desk...
Pros:
Cons: No maid service. I wouldn't have stayed the second night except that my reservation thtough you obligated me to.
6.7
Anonymous
Pleasant
07-16-2017
Pleasant
Pros: It was clean
Cons: The beds were small and hard.
8.8
Anonymous
Excellent
07-06-2017
Fabulous
Pros: The room was really clean
Cons: The furniture looked like you bought it a second hand store, it was difficult to get into the fridge
5.4
Anonymous
Fair
07-03-2017
Nice staff.
Pros: Friendly staff
Cons: very very thin walls. felt like the neighbors were sharing our room. way too expensive for colorado springs.
6.7
Anonymous
Pleasant
06-26-2017
Pleasant
Pros: Comfy bed!!!
Cons: Restaurant in the hotel
8.8
Anonymous
Excellent
06-22-2017
Fabulous
Pros: The pillows in bed were fantastic!
Cons: Breakfast buffet should be rolled into the price of your stay.
8.8
Anonymous
Excellent
06-10-2017
Fabulous
Pros:
Cons: The coffee pot in the room made a terrible cup of coffee. Very old and dusty. But the coffee in lobby was Much better
9.6
Anonymous
Exceptional
06-05-2017
Exceptional
Pros: Room Was clean, nice staff!
Cons: The scrambled eggs were soupy and tasted funny, pastries seemed stale,hard.
10.0
Anonymous
Exceptional
05-31-2017
Exceptional
Pros: Staff (Dan) very helpful when I had car trouble.
Cons:
7.1
Anonymous
Good
05-29-2017
Good location
Pros: Bed was soft
Cons: No hot tub, and a lot of hallway noise.
5.0
Anonymous
Fair
04-24-2017
Not a very pleasant one.
Pros: Lobby
Cons: Bed comfort, room decor
4.6
Anonymous
Disappointing
03-27-2017
Disappointing
Pros:
Cons: Construction happening in the same hallway - couldn't rest due to noise
9.6
Anonymous
Exceptional
03-13-2017
Excellent stay
Pros: The staff were very helpful and friendly nothing was too much for them.
The breakfast at the hotel was great.
Cons: The gym could be a bit bigger
10.0
Anonymous
Exceptional
02-21-2017
Exceptional
Pros: Comfy bed, nice to have a refrigerator!
Cons: Not the best view from my room, I could see the mountains a little it also the TV satellite :(
10.0
Anonymous
Exceptional
01-24-2017
Comfortable and welcoming
Pros: Customer relations is the best at a Hilton. Everyone at the Hilton garden inn are the freindliest,kindest,professionals.
Cons: That we had to leave.
7.9
Anonymous
Good
12-14-2016
Good
Pros:
Cons: better customer service at breakfast bar or front desk
7.1
Anonymous
Good
10-17-2016
Good
Pros: Location and clean.
Cons: The staff was not helpful. We needed a pack n play for an infant. They told us they would bring it to the room and never did. I called the next day to get one and they did deliver it. However, they brought no linens. We had to go to the desk and get them ourselves. The next day, I came in to the hotel with an infant in a car seat and a sleeping toddler on my shoulder. There were five staff members at the front desk and Not a one of them offered a hand. However, multiple guests were happy to oblige.
6.3
Anonymous
Pleasant
10-04-2016
Pleasant
Pros:
Cons: most Hiltons have complimentary breakfast.
10.0
Anonymous
Exceptional
10-03-2016
The best Hilton Garden experience...
Pros: The staff in the Hilton Gardens in Colorado Springs, were exceptional. The view from the Hotel was amazing. The bed was so comfortable . The room was clean. The breakfast was made to order and very tasty. This hotel was a delight to stay in.
Cons: Not a thing.
10.0
Anonymous
Exceptional
09-26-2016
Very relaxing and comfortable place!
Pros: Had no complaints. Everything was comfortable.
Cons: The storms but there was nothing you could do about that!
6.3
Anonymous
Pleasant
09-19-2016
Cleaning staff was more friendly...
Pros: The Cleaning Staff was extremely friendly. Rooms were clean and the location was great.
Cons: Front desk staff was not friendly or accommodating. My booking.com information did not match the room we received also stated I could pay at the hotel but took it out of my card prior to check in
7.1
Anonymous
Good
09-17-2016
Comfortable but a little noisy.
Pros: Bed was great.
Cons: Rooms were very comfortable, but noisy- easy to hear hall and next door neighbor noise.
5.8
Anonymous
Okay
09-15-2016
Okay
Pros:
Cons: Their bedroom are not well insulated that you literally hearing the conversation next door. It was difficult to sleep bcuz of that.
7.1
Anonymous
Good
09-08-2016
Great location, large comfortable rooms.
Pros: Room was large and comfortable.
Cons: As reported by others, the walls are not well insulated, could hear neighbors simply moving about.
9.6
Anonymous
Exceptional
09-06-2016
Exceptional
Pros:
Cons: One of beds was too firm and the adjustment didn't change it.
9.2
Anonymous
Wonderful
08-25-2016
Superb
Pros: Clean, Quite, Staff professional and considerate.
Cons: Needs a complementary breakfast. Improve on the awkward entrance from the main rd to the hotel.
9.6
Anonymous
Exceptional
08-12-2016
nice hotel
Pros: nice clean room , friendly and helpful staff in both the hotel and restaurant area!
Cons: few more items for breakfast!
4.6
Anonymous
Disappointing
08-09-2016
Disappointing
Pros: Location excellent
Cons: Beds were average at best. Also very noisy
9.6
Anonymous
Exceptional
07-03-2016
Exceptional
Pros: everything was good.
Cons:
7.9
Anonymous
Good
06-29-2016
Beautiful place to stay but...
Pros: The staff were friendly and the facility was first rate.
Cons: The bed was like a rock. The comfort setting did not work on either side. It must have hung at the hardest setting.
10.0
Anonymous
Exceptional
06-21-2016
Exceptional
Pros: Location
Cons: Would have to pay for breakfast.
7.5
Anonymous
Good
04-18-2016
Will stay there again. Chef...
Pros:
Cons: the male chef was to busy shewing the fat with fellow employees. Had to interrupt him to place my order. He took the order ,then handed it off to a assistance, them when to the front deck started shewing the fat with them.
10.0
Anonymous
Exceptional
02-16-2016
Overall a good stay
Pros: Breakfast was delicious excellent and friendly service.
Cons: Noisy neighbors young teenagers running back and forth in hallways slamming doors.
8.8
Anonymous
Excellent
10-26-2015
Great
Pros: Easy to get to and the places we wanted to go. View from parking lot was suburb.
Cons: Didn't get a room as close as we requested to the elevator.
7.5
Anonymous
Good
09-18-2015
Good
Pros: Nice staff
Cons: Needs renovation which will be done soon
10.0
Anonymous
Exceptional
09-17-2015
Excellent hotel
Pros: Nice atmosphere, good location and pleasant staff.
Cons:
8.8
Anonymous
Excellent
09-05-2015
great place to stay
Pros: Hotel was clean and well stocked. Staff was nice and accomodating.
Cons: Left in the wee hours...no water downstairs. Lol
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