Practice your jump shot on the small sports court, or enjoy relaxing around the outdoor fire pit at this hotel. The apartment-style rooms are showing their age.
Smoke free premises. 113 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors.
Pros: Room was clean. Breakfast had pleanty of options and we never had a disappointing start to our day
Cons: Pillow for the pullout bed was a little insufficient
6.7
Pamela
Pleasant
family with older children
08-04-2016
Pros: The location was quiet and convienent to the places we visited.
Cons: Upon arrival we were tired and hungry and went to fix our dinner in the kitchen and the pots and pans were not clean. The last thing we wanted to deal with was asking for clean cookware and utensils. The hostess at the front desk apologized and did get me a clean skillet and a clean knife etc., however she was the only one working the front desk and we had to wait to check in and receive the clean cookware. I do not fault her. They just needed another person to help out at the front desk. I will not let this stop me from choosing Residence Inn again and if I am back in the area again I would not mind staying at this same Inn. It was just one of those things but I would like to have a discount for the first night since things were not cleaned like they should have been.
9.2
Sherry
Wonderful
mature couple
07-19-2016
Pros: The room was beautiful.
Cons: I did not have a blanket for the pull out bed, I requested one but they could not find one. I was cold all night.
10.0
Jay
Exceptional
family with older children
07-16-2016
Pros: The location was very convenient to stores and restaurants and the highway.
Cons:
10.0
Richard
Exceptional
family with young children
06-26-2016
Pros: Bed was sooo comfortable...all the amenities you need in one location...breakfast was one of the best I've had in all my travels around the world!
Cons: Nothing negative to note
10.0
Jimmy
Exceptional
family with young children
05-24-2016
Pros: Nice and clean also quiet
Cons: Had to leave early breakfast could be avail earlier
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
03-21-2016
Pros: It was lovely!!! Clean, pretty and, quiet! Very comfy
Cons:
10.0
Harvey
Exceptional
mature couple
03-20-2016
Pros: No complaints at all! Nice relaxing stay all the way around.
Cons:
10.0
Lisa
Exceptional
family with older children
03-11-2016
Pros: Really liked the room for the rate. Breakfast was good too.
Thank you.
Cons:
9.6
Jan
Exceptional
mature couple
02-17-2016
Pros: Location, location, location. Near the highway but away from the noise. The hotel was very well maintained. Lots of parking. The quality of the bed and in room amenities. Everything worked, everything was in good condition. It made an extended stay comfortable. We had all the comfort of a small apartment with the enjoyment of a nice hotel!
Cons: I liked my whole and complete stay.
3.8
Matthew
Poor
solo traveller
02-11-2016
Pros: Nothing.
Cons: Terrible desk staff. No food available - 6 miles drive to store.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
02-03-2016
Pros: My first room was a view of the roof. I called the front desk and the lady took care of my room and exchanged it for wonderful views of the mountains. Friendly staff. Housekeeping was very friendly as well.
Cons:
7.0
Gary
Good
Business Traveler
02-01-2016
Pros: Central location, nice suite like room
Cons: Smoke alarms went off had to evacuate building. Seemed to be a false alarm. At least it was not snowing at the time. Their evacuation plan was pretty much non-existant.
10.0
Anonymous
Exceptional
family with young children
01-02-2016
Pros: Free meals and free wifi
Cons: No DVD player
10.0
Richard
Exceptional
Traveling as Couple
12-30-2015
Pros: Would recommend this hotel to anyone looking for a great experience of being pampered and relaxation. The room was amazing. Loved the kitchenette and the fact that all cooking utensils needed were already in the cabinets. Spacious 'Living Room' area.
Cons: This is not a complaint, but it is a little out of the way.
8.8
Nancy
Excellent
mature couple
12-15-2015
Pros: Location, ease of access to freeway, excellent set of features in room, good breakfast
Cons: Front desk did not have record of reservation, billed our credit card incorrectly 3 times plus 2 additional times (which were the accurate billings). I am still working with the hotel to straighten this out.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
11-17-2015
Pros: very cute one-bed suite, nice breakfast, helpful staff
Cons: sofa bed is too soft, not very supportive ; heater makes too much noise
10.0
James
Exceptional
09-23-2015
Pros: Great room good breakfasts
Cons:
5.4
Houston
Fair
young couple
09-14-2015
Pros: Colorado Springs was just awesome, so much fun sight-seeing things toget out and do while we were there. We visited a few places while inColorado and this city was the best out of them for us. This hotel wasin a great location to see everything we had planned for on this trip!
Cons: Despite loving Colorado Springs, I was horribly disappointed with theHotel! Even though the manager was polite as he could be about it, theroom we had reserved a month to a month and a half in advance was notavailable and we had to take a lesser room right there when we arrivedfor check in, our view was not mountain-view like we asked for but roofshingles and a big ac unit instead, the elevator was on the other sideof the wall we slept against and we heard it every time it went up anddown, and whoever was above our room stomped and dragged their feet allnight long, and overall the housekeeping was anything but that in myopinion. We'll definitely come back to Colorado Springs some time,but I'm sorry to say we're gonna have to find some other placeto try and stay at while we're there.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
09-01-2015
Pros: Everything about my stay at the Residence Inn was easy. Friendly staff, clean, welcoming.
Cons:
9.0
Carolyn
Wonderful
Senior Traveler
08-19-2015
Pros: The front desk was most considerate, due to a recent accident my mobility is impaired and she was most compassionate and even upgraded me to a ground level 2 bedroom suite so that I was able to have the private time I need to take care of my needs, Thanks
Cons: I like everything~~
10.0
Cori
Exceptional
Family with Young Children
08-10-2015
Pros: Loved it very spacious especially for children! Very cosy, staff was friendly. Clean and awesome breakfast we didn't want to leave!! Thanks so much
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Teens
08-10-2015
Pros: Good location in an area that is not so congested. Comfortable rooms. Nice variety at breakfast. Decent work out room. Staff very nice.
Cons: No complaints
10.0
Anonymous
Exceptional
family with older children
02-04-2015
Pros: I really was impressed by the fully-quipped kitchen! Dishwasher, 2 pilot range, plates, glasses, silverware, pots and pans, can opener, etc. Wow. Just bring your food. Will stay there again.
Cons: I have no complaints.
10.0
Anonymous
Exceptional
solo traveller
12-10-2014
Pros: My flight was early and they let me check in a couple hours early with no problem.
Cons: Maintenance was painting the elevator and I had to use the stairs a couple times. My room was on the fourth floor. Not convenient.
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