Practice your jump shot on the small sports court, or enjoy relaxing around the outdoor fire pit at this hotel. The apartment-style rooms are spacious and feature ample natural light.
Smoke free premises. 113 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors.
Pros: Loved it very spacious especially for children! Very cosy, staff was friendly. Clean and awesome breakfast we didn't want to leave!! Thanks so much
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: Good location in an area that is not so congested. Comfortable rooms. Nice variety at breakfast. Decent work out room. Staff very nice.
Cons: No complaints
9.0
Anonymous
Wonderful
07-21-2017
Pros: The front desk was most considerate, due to a recent accident my mobility is impaired and she was most compassionate and even upgraded me to a ground level 2 bedroom suite so that I was able to have the private time I need to take care of my needs, Thanks
Cons: I like everything~~
8.0
Anonymous
Very Good
07-21-2017
Pros: Good location for north side of c springs, and very close to restaurants and shopping. Far away from everything else.
Cons: The pool is pretty small and there is no hot tub, boo on that. Breakfast was sub average at best.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The room was huge, comforting, and inexpensive! It has more features than expected, it was a great choice and allowed me to sleep tight (light sleeper)
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: Everything about my stay at the Residence Inn was easy. Friendly staff, clean, welcoming.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Staff was extremely customer oriented- the evening desk clerk knocked it out of the park.
Cons: Access from the roadway was a bit challenging- odd configuration of medians, etc. made it a little tough to get in- you actually have to go past the hote for direct entry.
5.0
Anonymous
Fair
07-21-2017
Pros:
Cons: Expected to save 60 % only saved 15%. Could of got the same price at the hotel sight.
10.0
Anonymous
Exceptional
07-21-2017
Pros: My room was awesome!!! I was sick when I checked in and the gentleman at the front desk made sure that I had what I needed. I
Cons: Everything was perfect.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Awesome breakfast didn't expect that.
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: very cute one-bed suite, nice breakfast, helpful staff
Cons: sofa bed is too soft, not very supportive ; heater makes too much noise
10.0
Anonymous
Exceptional
07-21-2017
Pros: The Hotel Employee was working when we checked in ,we had been traveling with a sick child he immediately offered to get her something to drink ,and made sure we had a room that would be convenient to get to from the outside door. Great service and a perf
Cons: Everything was perfect
9.0
Anonymous
Wonderful
07-21-2017
Pros: Friendly staff, comfortable bed, the area seemed safe.
Cons: There was mold in the pots and pans cabinet.
5.0
Anonymous
Fair
07-21-2017
Pros: Nice size room and set up. Full kitchens. Shopping service offered.
Cons: Staff was pleasant but generally clueless. Evening shift did not talk to morning shift. Desk clerk drunk on first night and give us a room that had not been cleaned. New room needed repairs. Would not let guests speak with manager when requested.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Very nice, clean hotel. The breakfast in the morning was great!! Staff was very nice :)
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: Has full kitchen, friendly staff, good breakfast
Cons: Has indoor pool but no hot tub. Left room with service animal. Front desk assured us our room would be made up. 2 hrs later it still wasn't, had to wait another hour. Outside door wouldn't work to get in the building on our end. Took 2 days to fix.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Good breakfast, kitchen
Cons: No jacuzzi and staff didn't do this gs they said they would...
3.0
Anonymous
Poor
07-21-2017
Pros: A separate bedroom. Big pool and decent hot tub.
Cons: Our pull out sofa bed mattress had a small blood spot on it and a guy in the lobby complained about needles in one of the beds in his room. The "adult only" time in the pool included kids.
8.0
Anonymous
Very Good
07-21-2017
Pros: The room was spacious and confortable.
Cons: Breakfast.
10.0
Anonymous
Exceptional
07-21-2017
Pros: extremely friendly and accommodating staff..
Cons: great hotel
7.0
Anonymous
Good
07-21-2017
Pros: Good location in safe area near movie theater, restaurants, shopping.
Cons: Room was clean except for carpet which showed stains/wear. Our room was near the elevator, and across from an extremely loud family where people would stand in the hallway, next to our door, to carry on conversations. Above us sounded like clog dancers.
Pros: The hotel staff were courteous and hotel was very nice with comfortable room and ambiance was excellent. The breakfast include variety of items.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: We were getting married April 1st I got altitude sickness staff went out of their way to make me comfortable including medicines being offered which they absorbed the cost... absolutely the classiest staff!!
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The cleanliness, the patio and the breakfast selection
Cons: The bed was somewhat small.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Everything.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Location, excellent breakfast and happy hour, friendly staff.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great linens. Nice snack venue the evening we stayed. All exceptional.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great hotel! Loved my stay here.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Room was nice and swimming pool was a plus
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: very professional staff - friendly and effective nice rooms - everything worked a bit crowded when the animales have breakfast
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Good breakfast service
Cons: I thought extra bed is fine but they charged me $10 extra for it which i was not aware of.
8.3
Anonymous
Very Good
07-11-2017
Pros: Breakfast was good and room was very clean..
Cons: We have stayed at Residence Inn before and loved it, but this time it was not so great. The main reason we reserved this room was mainly for the swimming pool but it was out of order, and we were not notified upon arrival so that we could of made other arrangements, we were told it would be fixed by 8am the next morning, but that didn't happen by the time we checked out at noon.
9.6
Anonymous
Exceptional
05-08-2017
Exceptional
Pros: friendly, clear
Cons: Need to improve wifi quality
10.0
Anonymous
Exceptional
04-24-2017
Home away from home while...
Pros: The staff went above and beyond to accommodate my needs while visiting my son at the Academy. The bed was super comfy and having the working kitchen was great to make a home cooked meal for my cadet!
Cons: The room temp control was a bit finicky and took a bit to regulate the temperature to a comfortable level..but not enough to lessen the awesomeness of this trip!
7.9
Anonymous
Good
12-01-2016
Good
Pros:
Cons: I booked this through booking.com. The site didn't say that there was going to be a $75 pet fee on top of the amount I was already paying for the room. Very discouraged by this.
7.1
Anonymous
Good
11-11-2016
Good
Pros:
Cons: Noisy aircon
6.7
Anonymous
Pleasant
08-04-2016
Comfortable and Quiet
Pros: The location was quiet and convienent to the places we visited.
Cons: Upon arrival we were tired and hungry and went to fix our dinner in the kitchen and the pots and pans were not clean. The last thing we wanted to deal with was asking for clean cookware and utensils. The hostess at the front desk apologized and did get me a clean skillet and a clean knife etc., however she was the only one working the front desk and we had to wait to check in and receive the clean cookware. I do not fault her. They just needed another person to help out at the front desk. I will not let this stop me from choosing Residence Inn again and if I am back in the area again I would not mind staying at this same Inn. It was just one of those things but I would like to have a discount for the first night since things were not cleaned like they should have been.
9.2
Anonymous
Wonderful
07-19-2016
It was fine.
Pros: The room was beautiful.
Cons: I did not have a blanket for the pull out bed, I requested one but they could not find one. I was cold all night.
10.0
Anonymous
Exceptional
07-16-2016
Pleasant stay in Colorado Springs.
Pros: The location was very convenient to stores and restaurants and the highway.
Cons:
10.0
Anonymous
Exceptional
06-26-2016
Met all my family's needs!
Pros: Bed was sooo comfortable...all the amenities you need in one location...breakfast was one of the best I've had in all my travels around the world!
Cons: Nothing negative to note
10.0
Anonymous
Exceptional
05-24-2016
Residence by Marriott a nice...
Pros: Nice and clean also quiet
Cons: Had to leave early breakfast could be avail earlier
10.0
Anonymous
Exceptional
03-20-2016
Exceptional
Pros: No complaints at all! Nice relaxing stay all the way around.
Cons:
10.0
Anonymous
Exceptional
03-11-2016
Exceptional
Pros: Really liked the room for the rate. Breakfast was good too.
Thank you.
Cons:
9.6
Anonymous
Exceptional
02-17-2016
A comfortable holiday
Pros: Location, location, location. Near the highway but away from the noise. The hotel was very well maintained. Lots of parking. The quality of the bed and in room amenities. Everything worked, everything was in good condition. It made an extended stay comfortable. We had all the comfort of a small apartment with the enjoyment of a nice hotel!
Cons: I liked my whole and complete stay.
3.8
Anonymous
Poor
02-11-2016
I'd rather eat a steaming...
Pros: Nothing.
Cons: Terrible desk staff. No food available - 6 miles drive to store.
8.8
Anonymous
Excellent
12-15-2015
Excellent hotel and location --...
Pros: Location, ease of access to freeway, excellent set of features in room, good breakfast
Cons: Front desk did not have record of reservation, billed our credit card incorrectly 3 times plus 2 additional times (which were the accurate billings). I am still working with the hotel to straighten this out.
5.4
Anonymous
Fair
09-14-2015
Maybe we just caught them...
Pros: Colorado Springs was just awesome, so much fun sight-seeing things toget out and do while we were there. We visited a few places while inColorado and this city was the best out of them for us. This hotel wasin a great location to see everything we had planned for on this trip!
Cons: Despite loving Colorado Springs, I was horribly disappointed with theHotel! Even though the manager was polite as he could be about it, theroom we had reserved a month to a month and a half in advance was notavailable and we had to take a lesser room right there when we arrivedfor check in, our view was not mountain-view like we asked for but roofshingles and a big ac unit instead, the elevator was on the other sideof the wall we slept against and we heard it every time it went up anddown, and whoever was above our room stomped and dragged their feet allnight long, and overall the housekeeping was anything but that in myopinion. We'll definitely come back to Colorado Springs some time,but I'm sorry to say we're gonna have to find some other placeto try and stay at while we're there.
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