Although lacking spaciousness, the brightly colored lobby offers comfortable chairs, a community table with outlets, and a modern-style cowboy photo.
Smoke free premises. 101 units. 3 stories, interior corridors.
Pros: bed was comfortable. room was nice and cool. overall very pleased. guess my overall rating should have been very good and not excellent. breakfast was very good, also.
Cons: initial odor in hallways and room. not having a designated bathroom. sink, toilet and shower in one room.
7.5
Anonymous
Good
07-23-2016
NO AIRPORT SHUTTLE SERVICE AVAILABLE!...
Pros:
Cons: We picked this hotel because it was near the airport. We planned to get in, return the car the night we arrived, and take the shuttle straight in first thing in the morning. Turns out, YOU HAVE TO MAKE RESERVATIONS FOR THE SHUTTLE, AND IT WAS ALREADY BOOKED SOLID FROM 4AM-6AM! THE SHUTTLE IS A SHARED SERVICE BETWEEN MULTIPLE HOTELS! We would never ever have booked this reservation had we known any of this. For all practical purposes, it had no airport shuttle service. Lovely....
9.6
Anonymous
Exceptional
07-23-2016
Very Comforable and clean room.
Pros: Great room, friendly staff...just wish I didn't have to leave at 3:00 am...would have liked to have had some of those "fluffy eggs"
Cons:
8.3
Anonymous
Very Good
07-22-2016
great place to catch a...
Pros: It was very close to the airport and convenient for catching a flight out
Cons:
8.3
Anonymous
Very Good
07-22-2016
Ok. But loud Ac
Pros: Nice staff
Good location
Cons: Busy basic breakfast
Tax added on the 'total price'
Very loud air con
8.8
Anonymous
Excellent
07-21-2016
Good location for the airport
Pros: Really close to Denver airport, comfortable beds, pool was an unexpected treat. Staff helpful, breakfast good if a little disorganised and chaotic.
Cons: Needs signage from the road as its tucked away at the back
9.6
Anonymous
Exceptional
07-21-2016
Great value
Pros: Staff was great
Cons:
5.0
Anonymous
Fair
07-19-2016
Not the best at the...
Pros: Apart from the bed which was clean and comfortable little else would attract me back to this hotel
Cons: I found the hotel to be grotty and dirty floors and carpets and finger marks everywhere on glass and doors
5.0
Anonymous
Fair
07-18-2016
Passable
Pros: Expense
Cons: Made 3 reservations and only 2 were recoded. Had receipts thru booking.com
5.8
Anonymous
Okay
07-17-2016
Horrible hotel
Pros: The beds and the pillows were very comfortable, and the free shuttle from the airport was nice. The pool is open 24 hours.
Cons: The booking.com website doesn't specify that the shuttle only picks up on ONE side of the airport, so we waited over an hour on the wrong side for it to come. Then when we called the hotel to ask about the shuttle, no one picked up at the front desk. We had to call reservations to get the information. The font desk people were horrible...unfriendly, unkempt, and unhelpful. The breakfast area is small and crowded and unorganized. We will never stay there again.
2.5
Anonymous
Poor
07-17-2016
Charged for room on wrong...
Pros: Nothing.
Cons: The hotel ran my credit card 1 month before my scheduled arrival date. All of my confirmations and reservations showed one date but the hotel manually reserved me for the wrong date and then marked me as a no show. When I arrived at the hotel on my scheduled date and was told I did not have a reservation, the staff did very little to resolve the issue. No one bothered to check why I was charged on my credit card (they just said that I was making it up). The staff pointed me to another hotel that would match the rate I paid but didn't bother calling to see if rooms were available. When I tried speaking to the general manager I had to leave a voicemail and as of this review have still not heard back from them. Needless to say I will not be staying there again.
7.5
Anonymous
Good
07-16-2016
Basic airport hotel with decent...
Pros: The option of having a bit of breakfast and the airport shuttle
Cons:
7.1
Anonymous
Good
07-14-2016
Good
Pros:
Cons: This was our third stay at a beat western hotel over the course of the week, and at checkin I inquired about signing up for rewards, and I was given the run around... No help! So I gave up on the prospect.
9.2
Anonymous
Wonderful
07-14-2016
A good place to stay
Pros: Bed was fine, liked the room specially the couch
Cons: The air conditioner was quite noisy and interrupted our sleep.
10.0
Anonymous
Exceptional
07-14-2016
Your desk clerk was outstanding...very...
Pros: Very good breakfast
Cons:
3.8
Anonymous
Poor
07-13-2016
find a better choice
Pros:
Cons: worn hotel wallpaper peeling in bathroom, not enough towels in room. not what expected for Best Western PLUS
8.3
Anonymous
Very Good
07-13-2016
great location
Pros:
Cons: Air conditioning unit very noisey
7.5
Anonymous
Good
07-12-2016
Good stay for the pay
Pros: Breakfast was hot and available
Cons: The shower head needs to be replaced
5.8
Anonymous
Okay
07-11-2016
Okay
Pros:
Cons: It's ok for one night , 10-12 min from airport.
8.8
Anonymous
Excellent
07-11-2016
On the Whole, probably it...
Pros: Great bedI Arrived at 2:30 AM (due to United). Yes, I had called ro inform them of a late arrival, but they were professional.
Cons: $3:00 for a soda! Breakfast ends at 9:00 AM on a Sat?
10.0
Anonymous
Exceptional
07-11-2016
Worth the value
Pros: The sheets were really soft! The staff was very friendly and helpful. Great location!
Cons: The walls were a little thinner so we heard the neighbors next door who were leaving really early.
5.8
Anonymous
Okay
07-10-2016
Okay
Pros: The staff was very courteous.
Cons: I booked through booking. com and when arrived they said I had booked 2 rooms. I only booked one room. Lastly, when we checked out I was charged almost double. I was given the original price without a problem. I just wish that I didn't have to go through the aggravation. Rooms were a little run down and the breakfast area was not well kept.
10.0
Anonymous
Exceptional
07-09-2016
Great stay.
Pros: Breakfast was great! Room was clean, bed was very comfortable.
Cons: Not a thing!
10.0
Anonymous
Exceptional
07-09-2016
Worked out well for us!
Pros: We left at 4:30 am before breakfast started. We were given bananas and snacks to take with us.
Cons:
6.3
Anonymous
Pleasant
07-07-2016
Too crowded
Pros: Comfortable bed
Cons: No towels, coffee pot broken, overcharged
7.5
Anonymous
Good
07-07-2016
Good
Pros: Close to airport
Cons:
9.6
Anonymous
Exceptional
07-06-2016
Overnight for early airline departure
Pros: Service to the airport
Cons: eating places closer
high taxes for airport
5.4
Anonymous
Fair
07-05-2016
Passable
Pros:
Cons: When I got in my room it wasn't ready. Bed wasn't made, room had not been cleaned since last guest was in there. I guess we should consider ourselves lucky. Checked in at 4:15 and some people were told there room wasn't ready and had to wait in the lobby. At least we were able to sit in our room and wait.
8.3
Anonymous
Very Good
07-05-2016
Very good
Pros: Front desk person when we checked in was amazing.. very helpful..
Cons:
2.5
Anonymous
Poor
07-05-2016
Worst hotel stay ever!
Pros: Nothing.
Cons: The location is far away from the airport (30-45 minutes) and the staff were not friendly, plus the facilities were disgusting and the bed was rock hard. The neighbors could be heard having sex too.
10.0
Anonymous
Exceptional
07-05-2016
As it should be
Pros: Excellent cooked breakfast with healthy options. Immaculately clean and modern rooms. More than helpful staff - thanks
Cons: All OK
10.0
Anonymous
Exceptional
07-04-2016
very comfortable
Pros: Bed was splendid!
Cons:
5.4
Anonymous
Fair
07-04-2016
Go with a different airport...
Pros:
Cons: No blankets available. No plates for breakfast in the morning. Breakfast in general was lacking and unappealing in comparison with other places (including other BWs) where I had just stayed. Bathroom not entirely clean. Sheets not completely clean. With that many airport hotels around you would think there'd be a little more competition to keep quality up.
6.7
Anonymous
Pleasant
07-02-2016
Was a week away with...
Pros: The breakfast was good. Room for breakfast needs to be enlarged.
Cons: The WIFI is a joke very slow. Even in the main lobby. Pool was cold and needed to be cleaned. I had to have my key re keyed every day. The one day she didn't even ask for ID I could of been anyone and they could of got into our room.
8.8
Anonymous
Excellent
07-02-2016
Fabulous
Pros: Good breakfast
Cons: Filthy pool
8.3
Anonymous
Very Good
07-01-2016
Was the perfect place for...
Pros: Close to the airport had several choices restaurants close to hotel
Cons: Not close to any shopping areas
9.6
Anonymous
Exceptional
06-30-2016
Exceptional
Pros: Location was perfect
Cons:
7.9
Anonymous
Good
06-29-2016
Good
Pros: Quiet, helpful staff, shuttle to the airport, nice breakfast
Cons:
4.2
Anonymous
Disappointing
06-28-2016
Nice possibilities but not run...
Pros: hot tub was great
Cons: Air conditioner too noisy, woke me up.
Didn't clean or restock room 2 of four days.
Room key had to be reprogrammed three times.
Rungs on pool ladders are too high to easily exit and too thin to get a foot hold. VERY DANGEROUS I slipped and wedged my leg between ladder and pool wall and fell back into water. Could have broken my leg.
Needs public transportation connection so far from Denver. Flexible shuttle would help.
9.6
Anonymous
Exceptional
06-28-2016
Exceptional
Pros: The ladies that checked us in were very considerate and acomodating. Very good.
Cons:
9.2
Anonymous
Wonderful
06-28-2016
Airport Hotel
Pros: Close to airport with shuttle. Good breakfast. Very good restaurant/pub across the street. Comfy beds.
Cons:
5.4
Anonymous
Fair
06-27-2016
Passable
Pros: very close to airport and their shuttle runs all night long.
Cons: ordered suite with 2 queen beds, got a king and pullout couch. But the night man did give us a 30.00 refund for the wrong room. They had a water dispenser out with lemons, looked so refreshing, but NO water, ice and they said they couldnt get any.
5.0
Anonymous
Fair
06-25-2016
breakfast and staff VERY poor.
Pros: distance from airport
Cons: BREAKFAST. ran out of Bacon and Yogart early in breakfast session, could not supply more "Delivery not due for two days" Also Reg Coffee ran out, had to go looking for staff to refill. Left at 4am on second morning breakfast bag VERY poor.
STAFF. Booked early call 3am, we never received, told staff on duty, completely uninterested.
9.6
Anonymous
Exceptional
06-25-2016
Exceptional
Pros:
Cons: Zacuzzi was out of order. It would have been great if that was working.
5.4
Anonymous
Fair
06-24-2016
Don't use the Park &...
Pros:
Cons: The outside door to the hotel nearest our room did not work using the room keys, so we had to go around to the front entrance ( hard if using ADA equipment) every time we returned. Beware of the shuttle bus to the airport- They say it operates every 30 minutes, but there were at least two full loads of people waiting for the bus every time it came for passengers. Expect to wait for 1 to 1.5 hours for this 'free' service. I waited for 1 hour 50 minutes and if others (including flight crew) had not taken a cab instead, may have waited for two or more shuttles later. Parking does cost extra, not free as Booking claims.
8.8
Anonymous
Excellent
06-23-2016
Fabulous
Pros: The property was clean. The room was clean and comfortable.
Cons:
5.4
Anonymous
Fair
06-23-2016
Check in time should be...
Pros: A typical beat western. Only there for about 14 hours
Cons: Only disappointment was room was not ready. Front desk went up to check not ready. Took rental back. Room still not ready but given keys. Head up to room and waited at the end of the hall for another hour. Not so much housekeeping as much as front desk not following through.
5.0
Anonymous
Fair
06-23-2016
Passable
Pros: The Airport shuttle
Cons: Old furniture
7.9
Anonymous
Good
06-22-2016
Good
Pros: The staff was great.
Cons: The pillows were pretty, but too high for the neck. My husband used a towel as his pillow and I just suffered through.
7.5
Anonymous
Good
06-22-2016
Convenient an decent nothing special!
Pros: The location was good to our rental car return about 8 min away. Basic breakfast, Close to airport and not to far to decent restraunts.
Cons: Pool was very cloudy and chlorine burned your eyes walking in. Trash bags and or rolling waste basket left in the hall was pretty ripe whenever you get close to the lobby.If u get back in the evening you will have to park in the street or in a lot across the road
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