Experience the modern elegance of the hotel lobby by lounging in front of the fireplace. Rich oil paintings, marble floors and cowhide chairs add a luxurious feel to the decor. Request an upper floor room facing west to enjoy mountain views. The full-service spa encourages relaxation and indulgence. The Cherry Creek neighborhood location allows you to walk to shops, art galleries, and restaurants.
Smoke free premises. 196 units. 11 stories, interior corridors. Accessibility (Call).
valet laundry, boarding pass kiosk, room service, area transportation-within 5 mi.
Terms
pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 71 guests
Showing reviews 1 - 5 of 34
10.0
Cheryl
Exceptional
young couple
09-19-2016
Pros: Great location and quality and comfortable room. Great restaurant too.
Cons:
7.9
Matthew
Good
young couple
09-17-2016
Pros: Close to some kid cal entertainment
Cons: No parking for full size truck
7.9
Christie
Good
review category group of friends
08-23-2016
Pros: Staff was friendly and very helpful.
Beds were very comfortable. Great location.
Cons: Housekeeping was very poor. I told the front desk staff and they are aware and correcting this problem.
They gave me credit for one night and were very apologetic .
8.3
Anonymous
Very Good
family with young children
08-14-2016
Pros:
Cons: $42 valet parking fee means hotel bill effectively raised 20%. Frankly greedy of the developer/parking operator, and the hotel should take it upon itself to leverage the Marriott name and negotiate a better rate for its guests as basically everyone drives. Not cool.
7.9
Anonymous
Good
solo traveller
06-14-2016
Pros: Hostess in dinning area was very pleasant and welcoming on Thurday evening . Sorry to say that is about the only staff that was welcoming .
Room was beautiful and comfortable !!
Cons: Difficult to arrange a taxi for early morning pick up. I arranged the night before with front desk and they assured me no problem. Taxi never came for time I requested . Staff went to end of the street lookoIng for a taxi. Took about 15 minutes . Not the best plan. I had planned for plenty of time. Wish the staff had done there part.
Staff needs be more welcoming to guest when arriving and departing . I will be return at least 2-3 time a year not sure this will be my choice.
9.6
Anonymous
Exceptional
review category group of friends
06-14-2016
Pros: The location was great; staff were all wonderful. We enjoyed the Second Home restaurant for breakfast - it was convenient and lively. Valet staff were on top of it - we never had to wait for our car.
Cons: The housekeepers forgot to restock our coffee service in the room on the last night. Any bad feelings about that were erased when we found free coffee in the lobby at check out! When I got home, I noticed an error on my bill (valet parking charged twice on same date). When I called about it, the issue was resolved immediately. Both minor concerns turned into positives because of the quality of the hotel and staff.
8.8
Yonatan
Excellent
family with young children
05-06-2016
Pros: the location off course, the staff was very helpful, and the general feel of the hotel and the rooms. good clean and comfortable.
Cons: breakfast buffet. current situation is too expensive with limited options.
breakfast service was denied to us until all guests in the table were able to order... very peculiar policy.
1.0
Verified Hotel Guest
Very Poor
Solo Traveler
05-03-2016
Pros: Central location and friendly staff.
Cons: Given the star rating and the rates, the hotel is in dire need of renovation. Stained couch and chairs in my room, broken and scraped furniture, small refrigerator that looked like a bad pawn shop purchase sitting in a corner of the room. Disgusted.
8.8
Margret
Excellent
mature couple
04-16-2016
Pros: Very comfortable room. Great location if you don't want to be downtown. Plenty of nice restaurants and great shops close by. Access to bikes and nice areas in which to cycle. Love Denver
Cons: Requested room with view bit placed on 3rd floor. Disappointing - suggest requesting higher floor if you hope to. See the mountains.
9.6
Judith
Exceptional
solo traveller
04-05-2016
Pros:
Cons: Need a brighter light in the bathroom,
8.3
Joshua
Very Good
young couple
02-14-2016
Pros: The area
Cons: I liked everything
9.6
Susan
Exceptional
review category group of friends
01-11-2016
Pros:
Cons: credit card fraud - only used credit card at JW marriot; not sure if a card scammer device or not
6.0
Kent
Pleasant
Family with Young Children
01-03-2016
Pros: Adjoining restaurant. Business center.
Cons: Room was super small (we had 4 people) & the condition was only fair. Bed was OK. Didn't feel like a 4 diamond/star. We've stayed @ other JW's (which is why we chose this one) & it didn't compare. Disappointing.
8.3
Ed
Very Good
mature couple
12-22-2015
Pros: Great Holiday stay!
Cons:
8.3
Jeanne
Very Good
mature couple
11-11-2015
Pros: Perfect location for strolling the north Cherry Creek establishments and shopping the big box stores. Tons of restaurant choices. Staff is warm and friendly. Rooms are nice-standard for Marriott property. Nice bathrooms.
Cons: Parking is expensive-$39 a night. Tip-look for street parking first. There were ample spaces while we were there. Two minor complaints. The bath towels were worn with one having a small hole in it. The hair dryer was so loud I thought it would blow my ear drums out.
7.9
Anonymous
Good
family with older children
10-06-2015
Pros: Staff was very friendly and helpful. Loved the concierge lounge.
Cons: Rooms very plain and city "view" not good at all. Also, smelled a little funky
10.0
Anonymous
Exceptional
solo traveller
08-24-2015
Pros: Ro M was excellent.
Cons:
7.5
Anonymous
Good
solo traveller
08-18-2015
Pros: Awesome location could not be better.
Cons: 20+dollars for yogurt and coffee for breakfast.
10.0
Rhonda
Exceptional
mature couple
07-05-2015
Pros: Location is excellent, you don't need to use your car.
Cons:
10.0
Anonymous
Exceptional
family with young children
07-05-2015
Pros: confusion over our reservation upon arrival, management and staff went above and beyond to resolve the issue.
Cons:
8.3
Anonymous
Very Good
solo traveller
04-22-2015
Pros: Very friendly helpful staff. Great location.
Cons: Overnight parking was too expensive considering all the lots and street parking available.
Don't get the room next to device room on each floor. Sounded like snow shoveling every 3-4 hours! Other than that-room was great.
10.0
Anonymous
Exceptional
solo traveller
04-13-2015
Pros: Staff and service were excellent. New rooms. Very spacious and luxurious bath. Great location in Cherry Creek.
Cons:
9.2
Darryl
Wonderful
mature couple
04-06-2015
Pros: Ideal to relax after much tourinf
Cons: Sound proofing not ideal
9.6
Roberto
Exceptional
mature couple
04-04-2015
Pros: excellent dinner
Cons: too many people for breakfast
7.5
Roberto
Good
mature couple
03-26-2015
Pros: The bed confort
Cons: The collapsed restaurant for breakfast is unacceptable, if you do not have a reservation you have to wait for a long time to finish having breakfast in an uncomfortable table in the bar and wait for a long time for your order
9.6
Cate
Exceptional
review category group of friends
03-17-2015
Pros: The hotel is within walking distance to great shopping and dining. Being in such a great location, I was concerned that there would be street noise and traffic, but we slept in peace with the window open. Very friendly staff, beautiful hotel.
Cons:
7.9
Rachel
Good
mature couple
01-28-2015
Pros: The bed was wonderful and the room was excellent
Cons: Noghing
7.5
Gerardo
Good
family with young children
01-23-2015
Pros: Gabriel, at the front desk gave us an excellent service
Cons: The bellmen staff
8.3
Naplesv
Very Good
mature couple
01-21-2015
Pros: Friendly staff
great location
comfortable bed
Cons: - Our Concierge room was across from the hospitality room and noise early each morning and in the evening.
- Non-mountain view is poor.
7.5
Socorro
Good
family with young children
01-05-2015
Pros:
Cons: I ask booking. To give us to our 4 bedrooms with doble full beds..andthe hotel gave us only one king bed in each room...i was reallyfurious...because we were traveling with kids,,,and I told themanager...why they did that...he ansewer to me..that bookingreserve...but they finally decided that they want...so...i am reallyworry because I use your page to get goods hotels...and now I am afraidto use booking....i am going to travel to amsterdam next july 2015..withall my family ...and I reserved 3 bedroom...and I am afraid...that whenwe come there. I will.have the same problem....could you can tellme...what I can do ...because I dont want that happen again.sra socorrogarza mexico.city
10.0
Anonymous
Exceptional
solo traveller
12-10-2014
Pros: Lobby/bar
Cons:
10.0
Anonymous
Exceptional
family with young children
11-02-2014
Pros: Lovely people
Helpful and responsive service
Big bathroom
Lovely lounge area
Best of all is the great location!
Cons: Would have been great if they had a pool!
9.2
Christopher
Wonderful
review category group of friends
10-30-2014
Pros: The location of the hotel is excellent with convenient access to a number of great restaurants, pubs and bars. The staff at the hotel go above and beyond and were courteous at every opportunity. The bathroom in the room was huge and was a definite bonus to the overall stay.
Cons: Not a fan of paying $30.00 per day additional to have a rental car. This seemed like just another way to increase the overall stay, penalizing the patron for having a vehicle. The sleeping areas were average size and just barely accommodating enough for two adults for an extended stay.
6.3
Anonymous
Pleasant
mature couple
10-14-2014
Pros: Great location - close tot he best of cherry creek and their restaurant, second home, is awesome
Cons: Housekeeping was terrible! THey didn't come on day 1 and on day 2 they knocked on our door at 8 and woke us up! ALso, the valet service takes WAY too long. 10-15 minutes from time of call. Not valet's fault - just bad planning.
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