The Brown Palace Hotel and Spa, Autograph Collection

AAA Inspector Rating
8.7
Excellent
69 Guest Ratings
321 17th St
Denver, CO 80202- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room3.5
Bath4.1
Public Areas4.7
AAA Inspector Notes
Visitors to Denver are immediately drawn to the historic sandstone building - even if not spending the night. Those that are will find rooms with historic appeal and thoughtful modernity. Since its opening in 1892, this 'grand dame' of Colorado hotels has worked hard to keep the character of its cultural and historic roots while continuing to modernize. The eight-story atrium, topped with a stained-glass ceiling, certainly gives a feeling of grandeur. I highly recommend the traditional afternoon tea served in this space, which features specialty teas, sandwiches and desserts (my favorite treats are the almond paste macaroons). Located on a lower floor, the quiet spa provides the ultimate relaxation experience. Standard rooms feature updated, Victorian-influenced décor with modern amenities such as a luxurious bedding package, flat-screen TVs, and a high-tech coffee machine. Smoke free premises. 241 units. 9 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Classic Historic Hotel
Location
From Broadway and Tremont Pl, just sw. 321 17th St 80202.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
2 restaurants, also, Ellyngton's at the Brown Palace, Palace Arms, Ship Tavern, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes. Some: high-speed Internet (fee).
Sports & Recreation
exercise room, spa.
Guest Services
valet laundry, room service, area transportation-within 5 mi.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 69 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was great from the moment we arrived. Valet service was courteous and quick as well as the courtesy driver. The desk staff were prpfessional but personable. The room was large and very clean. Thanks for a great stay!
Cons: N/A
1.0
Anonymous
Very Poor
08-11-2017
I was surprised I was put in this room considering there was construction taking place right outside our window. I find it hard to believe that there wasn't one other room they could have put me in. Im not a big complainer but far from 4 star on this given occasion.
Pros: It's an iconic Denver hotel and I have had much better experiences there before but not so much this time.
Cons: I was put on a floor with construction taking place literally right outside my window. They started pounding away at 9am. It was on the 7th floor. You could here the workers voices like they were in the room. Possibly the worst room in the whole hotel
6.0
Anonymous
Pleasant
08-11-2017
Pros: Amenities, location and decor
Cons: Turndown - not what was asked for and only one bed was turned down not both beds (two bed config.)Room cleaning too late in the afternoon (after 3pm)which required us to have to leave the room again for an hour or so - not all amenities were replaced
9.0
Anonymous
Wonderful
08-11-2017
Pros: The hotel and staff were very nice.
Cons: The fan and remote didn't work. Only one elevator was in service.
10.0
Anonymous
Exceptional
08-11-2017
Pros: History..elegance
Cons:
Showing reviews 1 - 5 of 50