This lodge-like hotel faces Lake Estes allowing great views from the restaurant, balcony and many guest rooms. Rooms feature an upgraded bedding package and beautiful marble vanities. Walk to a trail that borders the lake.
Smoke free premises. 55 units. 3 stories, interior corridors. Accessibility (Call).
2 mi e on US 34. Adjacent to a marina. 1700 Big Thompson Ave 80517.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes. Some: no A/C.
Sports & Recreation
sauna, hot tub, marina, fishing, recreation programs in summer, game room, picnic facilities, exercise room, massage.
Guest Services
valet and coin laundry.
Terms
N, check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 206 guests
Showing reviews 1 - 5 of 50
10.0
Tahnee
Exceptional
Traveling as Couple
09-22-2017
Pros: The view of Longs Peak from the resort was outstanding! Will definitely be back!
Cons:
10.0
Verified Hotel Guest
Exceptional
09-22-2017
Pros: Pool area was awesome! Loved the balconies, the views, and how nice everything was in the resort! So peaceful, very relaxing.
Cons: The sheets on the bed were well used and kept slipping off the bed. They had peels on them, a few tears, and loose elastic in the corners. They could use an upgrade on those!
7.0
Bing
Good
Traveling as Couple
09-22-2017
Pros: View
Cons: Luggage cart
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-22-2017
Pros: Great history and character
Cons: Registration desk location was confusing.
10.0
Mary
Exceptional
Traveling as Couple
09-22-2017
Pros: Beautiful lake view. Great room. Excellent service loved everything. Can't wait to come back.
Cons: There wasn't anything not to like
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-22-2017
Pros: Clean, location is good
Cons: Staff is not friendly at all
2.0
Amanda
Poor
Traveling as Couple
09-22-2017
Pros: The view from the hotel
Cons: The customer service was terrible. We had to wait for our room longer than guaranteed room time.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-22-2017
Pros: The cozy atmosphere and beautiful view
Cons: No
8.0
John
Very Good
Traveling as Couple
09-22-2017
Pros:
Cons: Price of meals were over priced for the amount of food served.
10.0
Paul
Exceptional
Family with Young Children
09-22-2017
Pros: location
Cons:
3.0
Verified Hotel Guest
Poor
Traveling as Couple
09-22-2017
Pros: Restaurant in the hotel
Cons: The "mountain view" was a hill behind the parking lot
2.0
Thomasj
Poor
Traveling as Couple
09-22-2017
Pros: Dining area
Cons: The Hotel overbooked the room I wanted. They did not try to rectify the problem.
8.0
William
Very Good
Traveling as Couple
09-22-2017
Pros: Clean rooms and great views
Cons: Ice machines were down however staff did provide ice from restaurant
2.0
Verified Hotel Guest
Poor
Family with Young Children
09-22-2017
Pros: The view from the rooms in the back is great
Cons: There are rooms in the dungeon (garden level) that smell and are not clean.
10.0
Tara
Exceptional
Traveling as Couple
09-22-2017
Pros: The view from the restaurant is perfection. The food and waitstaff were excellent.
Cons: The pool was out of order
1.0
Don
Very Poor
Traveling as Couple
09-22-2017
Pros:
Cons: No A.C., had to pay $15.00 per night for room with A.C. pool closed. Tv had issues.
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
09-22-2017
Pros: Put us in a room without air conditioning and we were not told this checking in. Offered another room with a $15 charge to upgrade; told them I wasn't satisfied with that either; mgt did waive the fee. The A/C still didn't cool appropriately.
Cons: Whirlpool was not heated appropriately and the jets did not work. The sauna did not wor; never got hot after several minutes of waiting. The vending machine did not work. Lightbulb was out above the sink. Overpriced despite location. Very disappointing
7.0
Staci
Good
Family with Teens
09-22-2017
Pros: Location to Estes Park and the lake.
Cons: Did not like that the sink was in the main room. Hard to get ready without disturbing everyone in room still sleeping.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
09-22-2017
Pros: Great location
Cons: Hotel was pretty dated. Bathroom sink was in the room with the beds not the shower and toilet.
5.8
Kandy
Okay
family with young children
07-25-2016
NOT WORTH THE PRICE!!!
Pros: The location was nice
Cons: For the price paid (over $300 for one night) it was not even close to being adequate. There wasn't air conditioning in the 1st floor rooms which did not find out 'til we checked in. The ceiling fan did not provide any relief whatsoever - it was extremely Hot in the room for the entire night - making for a long sleepless night. The hot tub water level was very low and there was a huge dirt ring all the way around the hot tub. Many more competitive places to stay in the area.
9.2
Roadtrip'16
Wonderful
family with older children
07-25-2016
Great place to stay if...
Pros: Bathroom was clean, towels smelled fresh, bed & pillows were very comfortable.
When I called the resort to ask a question, the people I spoke to were very helpful.
Front desk in the evening was very nice and welcoming. We were exhausted from driving through bad weather on mountain roads that were rainy, foggy and pitch black without reflectors along the side in many places.
The resort itself is in such a beautiful spot, being right on Lake Estes with the marina a bit down from the resort.
The only meal we had onsite was breakfast, which was delicious and the view was magnificent.
Cons: No ice machine on the 1st floor is about my only complaint about the facilities.
Front desk in daytime @ checkout was much different. Maybe because person checking out before us had a complaint about a charge. The manager explained what it was, and offered a bit of a discount on something, but she wasn't terribly friendly about it. When it was our turn, one of the staff printed our receipt and handed it to me. Didn't get a "thanks for staying with us", or "hope you enjoyed your stay!"....After loading luggage into our car, we walked through the lobby and I waved and said, "We had a great time!" The response? "Great!"
So it wasn't anything huge, just think they are missing an element of customer service with their customers. We stayed in several hotels in this cross country trip and front desk staff are so important as they are your first and last impression.
10.0
Tammy
Exceptional
mature couple
07-20-2016
Spectacular
Pros: Great accommodations. Guiet and comfy.
Cons: Staff and environment
10.0
Shari
Exceptional
family with young children
07-20-2016
Spectacular view
Pros: Incredible view, great staff
Cons: checking in earlier would of been nice
5.0
Shannon
Fair
review category group of friends
07-14-2016
Nice but overpriced.
Pros: Excellent location on the lake. Easy to navigate and central location.
Cons: I almost wondered if my sheets had been cleaned? There were crumbs in the bed? The price of $330.00 is outrageous for the room. I travel extensively that is higher than Chicago rates on Michigan Ave. traveled for a wedding so you had us there. It was shocking to all how rude people in Estes Park can be. The staff at the hotel was nice. Not they don't take their jobs or service serious. We had several out of town guest that found the entire people of Estes rude which is sad. I once lived there. So I understand getting busy with the summer crowds.
6.3
Ann
Pleasant
mature couple
07-10-2016
Very disappointed.
Pros: Room was clean, bathroom clean, bed was comfy.
Cons: Internet didn't work most of the time.
Only one very slow elevator.
No privacy on patio in room. Too close to other patios.
Didn't feel or look like a "resort/spa".
Too expensive for what we got.
7.1
Terry
Good
family with young children
07-10-2016
Overpriced
Pros: View was great
Cons: Vending and ice machines broken 3 days. Restaurant very poor quality. Service was aweful.
7.1
Scott
Good
family with young children
07-08-2016
Nice hotel but expensive.
Pros: Good location and the staff was friendly. Great location to watch the fireworks.
Cons: Food was overpriced in the restaurant and the overall hotel is expensive for the value you receive.
6.7
Ted
Pleasant
family with older children
07-07-2016
Great property on lake, but...
Pros: Clean property right on the lake.
Cons: wi-fi was terrible. Reported it to staff and it did not improve over the 3 days we stayed. I would have not stayed here if I had known the wi-fi was so poor. especially with two teenagers.
8.3
Roger
Very Good
mature couple
06-28-2016
Very good
Pros: Nice room. Friendly staff
Cons: Airconditioning didn't work. Bathroom door wouldn't stay in almost closed position .
6.7
Ab
Pleasant
family with older children
06-15-2016
"Mountain View" was actually "Parking...
Pros: The room was clean and spacious.
Cons: Our "Mountain View" looked at the parking lot and if you looked out the door wall just right (and the parking lot wasn't too full) you could see the tops of the mountains. "Parking Lot View" is a much better description.
9.6
Jamie
Exceptional
family with young children
05-31-2016
Great stay
Pros: The staff is always courteous. We got into town earlier than expected with a 7 weeks old. I called to see if by chance the room might be ready early. It indeed was and what a relief! The food is always great at the restaurant and the bar tender is great at recommendations!
Cons: We wish we could have stayed longer. The in room couches could stand an update.
4.6
Stephen
Disappointing
mature couple
05-31-2016
Not even close to being...
Pros: View from our room balcony.
Cons: NO TV service first 2 days, hot tub out of order whole 3 days, room had a handicapped shower versus "bathtub" that was reserved, sliding doors on our balcony were very weather worn--couldn't see out the right side of it. Staff very uninformed on the TV service repair.
6.3
Sonja
Pleasant
young couple
05-28-2016
Pleasant
Pros: Location in Estes is great.
Cons: Way over priced for what you get.
5.4
Unlucky
Fair
young couple
05-10-2016
Not fully satisfied
Pros: My wife liked the bed said it was really comfy.
Cons: Misunderstanding on the room unable to get what I wanted. Also WiFi not we'll connected caused me to submit a project past my deadline.
10.0
Lesley
Exceptional
review category group of friends
05-02-2016
Short visit
Pros: The location was wonderful
Cons: nothing
6.7
Stann
Pleasant
review category group of friends
04-25-2016
Pleasant
Pros: Everything besides the smell of the bathrooms was great.
Staff is very nice.
Food was very good
Cons: The 1st floor bathroom drains were letting off a very bad smell.
10.0
Michael
Exceptional
mature couple
04-18-2016
We loved it want to...
Pros: I loved the view and the comfort of having amenities right there .
Cons:
6.3
Kimberly
Pleasant
mature couple
03-01-2016
Great views!
Pros: The location and view are gorgeous!
Cons: We thought we were getting a room with a spa tub and instead we got a suite. This is not fault of the facility but misleading of Booking.com
The room was nice but dated, the swimming pool and hot tub were very dirty.
9.2
Adalberto
Wonderful
solo traveller
02-19-2016
Estes Park Resort is where...
Pros: The bed was very comfortable, a big!
Cons:
10.0
Rosa
Exceptional
mature couple
02-17-2016
Beautiful resort.
Pros: We stayed two nights. They said booking.com put us in a handicap room the first night. We are not handicap. The resort upgraded us to a king suite for the following night with no extra charge. It had a beautiful view and a fire place.
Cons: The fact that booking.com put us in a handicap room. They did that to two other couples also.
8.3
Anthony
Very Good
mature couple
02-09-2016
Really nice hotel, clean rooms,...
Pros: Great staff, great location.
Cons:
10.0
Helen
Exceptional
mature couple
01-25-2016
Wonderful friendly people with an...
Pros: Just a quick overnight jaunt to Estes from Denver. After looking at off-season rates on Booking.com we decided to stay the night and were very glad we did! We had a wonderful dinner and breakfast the next morning and we enjoyed a great fun night with the terrific staff at the bar. Wonderful friendly people, comfortable rooms with an unbeatable view and great food!
Cons:
8.8
Michelle
Excellent
family with young children
01-13-2016
Nice stay!
Pros: We were upgraded to a suite upon arrival which was so nice! We had a really enjoyable stay. Location is beautiful.
Cons: We were excited about the indoor pool but the water was much too cold to enjoy.
7.9
Dean
Good
mature couple
01-04-2016
Good
Pros:
Cons: The New Years bans was horrible.
9.2
Naturelover
Wonderful
solo traveller
12-15-2015
Weekend Getaway!
Pros: Location to stables and awesome views!
Cons: Hotel shuttle doesn't run in winter. Taxis were expensive just to go a mile or two downtown.
7.1
Peter
Good
young couple
12-15-2015
Nice place to relax
Pros: It was all pretty nice. I liked that it was off season and there was nobody there.
Cons: My reservation wasn't in their system. Luckily I had the charge shown on my chking acct
9.6
Pam
Exceptional
mature couple
11-29-2015
Exceptional
Pros: Nice place, clean,beautiful view right on lake. Restaurant had good food and drinks. Very nice gal working front desk who checked me in. We arrived much earlier than checkin time, and she changed our room to one that was already clean so we didn't have to wait for later checkin.
Cons: The room we ended up with happened to be handicap accessible, which we didn't need, and it had a weird layout with no sink in bathroom but right there in the room near the bed. Would rather have had regular room with sink in bathroom with the tub/shower and toiket. Was kind of awkward and inconvenient. Room was very nice otherwise.
8.3
Francoise
Very Good
mature couple
11-21-2015
Very good
Pros: The view, the food still should have more choices. Particularly healthy breakfast and not ready to be served from warm plastic bag to the plate at the table, I hate this kind of fake eggs Did you forgot the2 simples boiled eggs (3mns)And particularly.
Bass saison may be the cut down on qualities but saison a or not all customers deserve the best FBungey
Cons: We fund a durtie bath towel behind th bathroom Dore
An accident dit not make a scandals ,just ask to be changed
7.5
Georgia
Good
mature couple
11-18-2015
Nice visit to Estes Park,...
Pros: Friendly staff and location
Cons: The facility is showing a little wear and was a bit pricey for what yougot. I suppose this was because it is a nice property in a very touristyarea. I knew this ahead of time and was willing to pay more, but I alsoexpected more.
6.3
Jackie
Pleasant
mature couple
11-18-2015
Would come here often in...
Pros: We love the location, view and ambiance.
Cons: It felt like it was closed for the season. Such a shame they don't market themselves to Colorado residents in the off season like other seasonal places ie: Florida. So much potential here!! Wish the indoor pool and hot tub were in working order!
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