DoubleTree by Hilton Grand Junction

AAA Inspector Rating
8.7
Excellent
104 Guest Ratings
743 Horizon Dr
Grand Junction, CO 81506- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.1
Bath3.1
Public Areas3.5
AAA Inspector Notes
This hotel has spacious guest rooms with spectacular views of the mountains and golf course. Local nature photos printed on canvas enhance the colorful lobby décor. Smoke free premises. 273 units. 8 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-70 exit 31, just s. Near busy interstate. 743 Horizon Dr 81506.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
Bistro 743, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, tennis, playground, lawn sports, exercise room.
Guest Services
valet laundry, airport transportation, room service, area transportation-within 5 mi, bus & train stations.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 104 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
When I clicked online to book my room, one of the incentives right next to the "book" button was a complimentary breakfast. I absolutely love complimentary breakfasts at hotels and often choose my hotel based on their complimentary breakfast. I paid full price for the room and when I got to the breakfast in the morning, they asked if I had a breakfast coupon. I did not have a breakfast coupon. So the girl in the restaurant called the front desk to confirm that I was supposed to have breakfast. They said yes, I was supposed to have breakfast. So, then the guy told me they were going to "hook me up" and started leading me through the restaurant to a seat and I said I didn't want a seat, I just wanted a bagel and cream cheese or a biscuit or something to take with me back to the room, so he went and got a to-go box for me and it was just a huge scene that didn't need to happen and it was embarrassing and made it seem like I was trying to get something extra out of the hotel. I only clicked the "book" button online because it stated across the screen that complimentary breakfast was included. "Complimentary breakfast" means complimentary. It doesn't mean you pay for it by paying extra for a room. I don't understand the "first class/second class citizen" room discrimination on the breakfast anyway. If you are staying in that hotel, you are obviously not just a stranger walking in off the street for free food. That biscuit I ate probably cost the hotel about 2 cents. Acting like I'm not supposed to have the biscuit cost the hotel 2 customers at least. And we travel and stay in hotels a LOT. I will never stay in a hotel that tries to tell me my room didn't come with a biscuit.
Pros: The bed was comfortable and the hotel was very clean and spacious. The guy at the front desk was very nice and efficient. The chocolate chip cookie was very much appreciated.
Cons: Yes. See below.
8.0
Anonymous
Very Good
07-21-2017
Pros: Every level of the staff was friendly and made the stay great!
Cons: Everything was good!
9.0
Anonymous
Wonderful
07-21-2017
Pros: The hotel was in a great location, the staff was friendly and the room was nice. The lounge area was well appointed and comfortable.
Cons: Had a difficult time getting beverages out at the pool, our room wasn't properly serviced one day (dirty dishes were not taken away and used coffee cups were not disposed of), took forever to get different pillows sent up to the room.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Everything was awesome except the hot spa in the swimming pool was out of order. Best value hotel.
Cons:
8.0
Anonymous
Very Good
07-21-2017
Very nice location, very helpful and friendly staff. Enjoyed the live music out by the pool on Friday night.
Pros:
Cons: Only Disappointment - that the cookies all had nuts in them so my grand daughter could not have them.
Showing reviews 1 - 5 of 50