Best Western Plus New England Inn & Suites

AAA Inspector Rating
8.7
Excellent
13 Guest Ratings
2253 Berlin Tpke
Berlin, CT 06037- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
Light sleepers may want to request a room in the back part of the building facing a wooded landscape. Modern furnishings and décor are found throughout this property's public areas and guest rooms. There is a computer in the lobby for guests to print boarding passes and check emails. 53 units, some kitchens. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-91 exit 17 northbound, 4.9 mi n on SR 15 (Berlin Tpke); exit 22N southbound, 2.5 mi n on SR 9 exit 22, 2.8 mi to US 5 and SR 15 S (Berlin Tpke), follow signs. 2253 Berlin Tpke 06037.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 13 guests
Showing reviews 1 - 5 of 19
2.5
Desiree
Poor
family with young children
09-06-2016
Pros: Nothing
Cons: The refrigerator didnt not work and after xomplaining nothing was done. My babies milk spoiled and food as well. Someone took our towels and never replaced them and the wifi never worked.
10.0
Steve
Exceptional
review category group of friends
08-11-2016
Pros: Complementary Breakfast and clean room
Cons:
9.0
John
Wonderful
Traveling as Couple
07-26-2016
Pros: Breakfast was excellent
Cons: The pillows are very small
9.2
Zaida
Wonderful
family with older children
07-26-2016
Pros: Breakfast was delicious and the cook really polite..
Cons: To much chlorine in the pool.
4.2
Ronald
Disappointing
mature couple
07-25-2016
Pros:
Cons: the staff had no idea , could not find reservation . the room was over 100* f ,the AC was shut down ! it took hours to cool the room off , the refrigerator had mold in it . the parking lot was poorly lit .the breakfast was joke, arrived at breakfast about 9:10 am , there was virtually nothing left , i saw people sitting at the table eating , with extra plates loaded with food ,to take back to the room ,some were stack 3 high ,it was unbelievable ,it was like they were never going to get food again . not what i expected from best western , if i had paid $50.00 then i would have got what i paid for. this is not how to run a hospitality business
Showing reviews 1 - 5 of 19