Radisson Hotel Cromwell

AAA Inspector Rating
8.7
Very Good
211 Guest Ratings
100 Berlin Rd
Cromwell, CT 06416- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room2.8
Bath2.8
Public Areas3.1
AAA Inspector Notes
The saltwater indoor pool is in an atrium settin underneath a large glass dome surrounded by tropical plants. Rooms and bathrooms have a dated look but are none the less spic 'n' span. Smoke free premises. 215 units. 2-4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-91 exit 21, just e on SR 372. 100 Berlin Rd 06416.
Eco Certification
The Connecticut Green Lodging program recognizes properties that implement environmentally friendly practices, including energy and water conservation and the use of green housekeeping products.
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 211 guests
Showing reviews 1 - 5 of 50
8.8
Verified AAA Guest
Excellent
Family w/Teens
03-16-2017
Nice hotel.
Pros: Bed and pillows were comfortable. Pool and hot tub were nice.
Cons: It is a large hotel with a complex layout. Needs more signs on each corner of corridors indicating which way to find the elevator/stairs, whether the stairwell reaches all floor levels, what is located on each floor-level when you use the stairwell (example: Level 2 - access to pool/lobby).
7.0
Verified AAA Guest
Good
Couple
06-27-2016
Very unprofessional employees, no complimentary coffee in lobby.I was also disappointed to learn that this reservation was made by a third party.
Pros:
Cons:
7.5
Judith
Good
family with young children
05-26-2017
Pros: Room was very clean and comfortable. Restaurant was good.
Cons:
3.8
Travelman
Poor
young couple
05-22-2017
Pros: Nothing
Cons: Everything
7.1
Robert
Good
family with young children
05-15-2017
Pros: nice gym and pool area. nice business center.
Cons: I was not told that the Radisson would place a $50 hold on my credit card when I checked out. so when I looked at my balance last night, I saw that they taken an extra $50 on my card. I called them and told me I should have been told about it when I checked in. I was not told about it and they also said that it is on their website as well. I had no reason to visit their website since I booked with booking.com. I know that I would get it returned to me, but it would have been nice to know ahead of time that that is their policy.
Showing reviews 1 - 5 of 50