All suite units at this stylish contemporary hotel have a wet bar and some with pull-out sofa sleepers.
Smoke free premises. 77 units. 4 stories, interior corridors. Accessibility (Call).
The room offered a lot fridge, microwave and coffee maker. Room was very clean.
Pros: Amenities in the room and clean.
Cons: Parking was an issue. We came back late and no parking spot was available so we had to park near the entrance.
9.2
Joseph
Wonderful
mature couple
09-24-2016
Pros: Breakfast was good, Parking lot became full after returing at night, had to park in the rear and did receive a flat tire in the am from a nail in my tire.
Cons: More seating in breakfast area
7.1
Smithy
Good
young couple
09-21-2016
Pros: Comfy beds and good size rooms.
Complimentary breakfast.
Cons: Generally reception is your first impression of a hotel. They could do with smiling and greeting people like they mattered.
8.8
Tim
Excellent
solo traveller
09-04-2016
Pros: Front desk was excellent and one of the most welcoming communities we have ever visited
Cons:
7.1
Kristopher
Good
solo traveller
08-26-2016
Pros: The breakfast was very good, Jeanie and Ricardo at the front desk were very helpful and pleasant.
Cons: The ice machine on the 3rd floor did not work.
I would have liked more of a variety of tv channels.
5.0
Danielle
Fair
solo traveller
08-19-2016
Pros: Breakfast was good.
Cons: Rooms were not very clean.
9.2
Kristopher
Wonderful
solo traveller
08-15-2016
Pros: The bed was very comfortable. The breakfast including the coffee was very good. The staff was very helpful and friendly
Cons: The toilet was leaking by the floor
8.8
Russell
Excellent
mature couple
07-25-2016
Pros: The breakfast was very good. The water pressure in the shower was awesome. The bed was comfortable.The location was great and the entire staff was friendly.
Cons: I didn't get the room I booked the first night, but Ricardo graciously corrected it for my remaining stay. The bathroom doors needed refinished badly and the noises the elevator made had you praying that you would make it to your floor.
9.6
Clare
Exceptional
mature couple
07-12-2016
Pros: The eggs were tasteless and dry.
Cons: I didn't try the egg panini -- the biscuit, sausage and other choices were good. I don't like sweet (cinnamon rolls) so did not try them. The (decaf) coffee was weak.
1.0
Craig
Very Poor
Family with Young Children
05-23-2016
Pros:
Cons: The hotel gave us a king room when you booked two queen beds. Not very good for my wife and daughter. The bathroom was filled with mold. We brushed our teeth with bottled water. We switch rooms but the bathroom once again disgusting mild, peeling paint
10.0
Richard
Exceptional
mature couple
05-16-2016
Pros: We were traveling with an extra adult and an infant. Room was spacious for all of us. Even though we were on a main road, the room was quiet. Could not hear traffic going by.
The breakfast buffet was fantastic. Di not expect cheese omelets. Enjoyed all the choices presented.
Cons:
6.0
Baylee
Pleasant
Business Traveler
03-15-2016
Pros: Fairly new and well maintained. Rooms were clean. Staff was friendly and helpful. Walking distance to many places to eat.
Cons: Staff should dress and conduct themselves more professially. The curtain in our shower dis not stay closed, causing a puddle.
10.0
Linda
Exceptional
mature couple
01-05-2016
Pros: Great location, right off I-84. The Breakfast is the best part of the place (same as all other HEI's).
Cons:
6.3
Anonymous
Pleasant
review category group of friends
01-03-2016
Pros: The beds were comfy, so that was good.
Cons: The hotel was very noisy. We could here people taking in the next room. Also the noise prevention door that was between the bathroom and bedroom area did not work at all. We could still hear very door being closed and people talking in the hall. I'm pretty sure those doors were a waste of money.
10.0
Judith
Exceptional
mature couple
11-18-2015
Pros: everyone was so nice and helpful. Breakfast was great.
Cons:
9.6
Rochelle
Exceptional
solo traveller
10-30-2015
Pros: Location close to highway but quiet and comfortable.
Cons: A bit expensive.
5.8
Anonymous
Okay
mature couple
09-26-2015
Pros: STAFF TRIED HARD
Cons: PROPERTY OVERALL VERY TIRED AND IN NEED OF REFURBISHMENT - LACK OF INVESTMENT DOES NOT JUSTIFY THE COST
3.8
Melissa
Poor
mature couple
09-17-2015
Pros: The complimentary breakfast in the morning
Cons: We reserved a king size bed for one night after a wedding we attended. We booked our reservation through booking.com. I noted in my reservation that we would be checking in late into the evening because like I said prior we were coming from a wedding. When we arrived at the hotel (exhausted) I let the front desk associate know we were checking in. She just stared at me and said that can't be possible. I then showed her my booking confirmation and she apologized but said that there were no more king rooms available but that she could offer us a room with 2 queen beds. For a couple who has a young child at home we were really looking forward to this night. I asked if we could be compensated for the inconvenience. The front desk associate said it was out of her hands but she would call booking.com to change our price. Turns out they charged me even more than they were originally supposed to. I asked for a manager of the hotel to call me Monday it is now Wednesday, no phone call. I am so unbelievably disappointed in our experience and the lack of care. I will recommend to everyone in the area that no one stay here.
10.0
Anonymous
Exceptional
family with young children
08-21-2015
Pros: The automatic pancake machine
Cons:
6.3
Kimberly
Pleasant
young couple
08-11-2015
Pros: Location was convenient. Rooms were nicely situated.
Cons: There was a major plumbing problem in our room. Sink clogged, water from Jacuzzi was brown.
10.0
Kathleen
Exceptional
solo traveller
08-08-2015
Pros: When my sister and I stayed, new beds arrived, very comfortable. The room was very clean. Excellent coffee!! The front desk staff were excellent. When we asked about a particular shuttle service the woman at the desk looked up additional options without asking. When we asked about places to walk, the manager didn't just tell us about nearby parks, but printed directions for us and told us about the features of each. Restaurants and stores nearby. Excellent stay.
Cons: No bad experience.
8.8
Decar48
Excellent
mature couple
07-20-2015
Pros: location, front desk friendly and helpful, nice breakfast with real bakery bagels!
Cons: my only complaint is that I think the beds had vinyl mattress protectors because they creaked and crackled when you got out of bed. the bed was comfortable though.
7.5
Zella
Good
mature couple
07-07-2015
Pros: Very nice breakfast with a lot of choices. Rooms have refrigerator and micro wave. They have a few frozen dinner items to purchase and are close to a variety of restaurants and shops. The staff is very friendly and helpful.
Cons: They need to replace and update the old TVs. Our Amazon Fire stick would not work in HDMI. A disappointment not to access Netflix as we have in other places. Not much to watch and no onscreen program guide.
8.3
Peter
Very Good
family with older children
07-07-2015
Pros: This hotel was convenient from the highway, there were restaurants close and it was quiet. Overall an excellent experience here.
Cons:
8.8
Anonymous
Excellent
family with young children
06-21-2015
Pros: Breakfast
Cons: Small things not taken care of
10.0
John
Exceptional
mature couple
03-28-2015
Pros:
Cons: Wish your staff would empty ice bucket when doing the room!thank you!
7.5
Jeanne
Good
mature couple
03-23-2015
Pros: Clean. Easy on and off Route 84.
Cons: No clock in room. Quality of lighting in room not great.
6.3
Anonymous
Pleasant
mature couple
03-10-2015
Pros:
Cons: I was next to the elevator , and heard noise all night
7.5
Shirley
Good
young couple
02-25-2015
Pros: I liked the area and clean room
Cons: I didn't like that my room was not ready when I got there, however, I was given a clean room right away
9.6
Kathleen
Exceptional
mature couple
01-16-2015
Pros: Breakfast fine...
Cons: See above and also wish the staff would empty the ice bucket when doing the room. They leave the bucket full of water!
8.8
Richard
Excellent
mature couple
12-25-2014
Pros: Very Comfortable. The complimentary breakfast was excellent and just right to get us going for our next leg of our journey.
Cons:
9.2
Anonymous
Wonderful
mature couple
12-05-2014
Pros: Good complimentary breakfast
Beds comfortable
Price
Cons: Heating unit a bit loud
2.5
Anonymous
Poor
family with young children
11-30-2014
Pros:
Cons: The recepcionist was seating with friends and talking with them in her working hours ....
10.0
Virginia
Exceptional
mature couple
10-17-2014
Pros: Helpful and friendly staff; great location; very quiet; very clean; nice breakfast; breakfast room clean and comfortable; and wonderful Italian (Spasi) restaurant close-by. Definitely will stay at this property again.
Cons: There's nothing not to like about this property.
6.7
Judith
Pleasant
solo traveller
10-06-2014
Pros: I like the staff. For the most part they are very helpful and considerate. When there is breakfast, it is very good.
Cons: However, the past two time I stayed at this hotel, there was no free breakfast. It was gone by 7:15 am and there was no more readily available without a considerable wait. The last time, the staff didn't even notice that they were out of eggs and bacon or sausage until someone told them. Also, the walls are so paper thin that you can hear every noise. Two weeks ago there was a male/female disagreement over my head sometime after midnight. This time there was someone snoring very loudly two rooms away from me until 2 am when someone complained and the desk clerk called his room. I know because I heard the phone ringing--and ringing. Not much sleep either night.
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