Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
All suite units at this stylish contemporary hotel have a wet bar and some with pull-out sofa sleepers.
Smoke free premises. 77 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Lack of hot water on the 4th floorStrong smell of cleaning chemicalsVery firm mattress
8.6
Verified AAA Guest
Excellent
Couple
08-16-2016
The room offered a lot fridge, microwave and coffee maker. Room was very clean.
Pros: Amenities in the room and clean.
Cons: Parking was an issue. We came back late and no parking spot was available so we had to park near the entrance.
9.2
Frank
Wonderful
young couple
06-08-2017
Pros: The location was good for our purposes.
The room was comfortable and the breakfast just right.
Cons: The cost was high but in-line with the area.
9.6
Robert
Exceptional
young couple
05-24-2017
Pros: Breakfast Buffet was excellent. Coffee was perfect. Dinner choices nearby were very good. The room was comfortable and quiet. Will stay here again.
Cons: No walking option to nearby restaurants.
10.0
Carol
Exceptional
family with young children
05-02-2017
Pros: Tranquility
Cons: N/A
10.0
Maddie
Exceptional
young couple
03-01-2017
Pros: The easy checkin and comfortable room!
Cons: Breakfast was gross
7.9
Catherine
Good
family with young children
01-02-2017
Pros: Breakfast was terrific! Room was clean.
Cons: Refridarator kept us up all night.
6.3
Carolyn
Pleasant
young couple
11-17-2016
Pros: The bed was comfy the room was fine
Cons: The bathroom needed a lot of repair no vent system for the humidity and the shower rod was ready to fall from the wall.
7.9
Melanie
Good
family with young children
11-17-2016
Pros: Staff was professional and very courteous. Location worked well for us. Property was maintained well. No real complaints. Just felt that for the money, other comparable chains facilities are a bit more modern
Cons: Walls were a little thin. I heard sounds coming from the room next door that were straight out of an x rated movie
7.5
Salina
Good
solo traveller
10-07-2016
Pros: Comfortness
Cons: The tranquility
7.5
Ken48
Good
young couple
10-04-2016
Pros: Easy off and on access to interstate
Cons: Faucet nozzle in bathtub was loose and not properly secured and caulked.
9.2
Joseph
Wonderful
mature couple
09-24-2016
Pros: Breakfast was good, Parking lot became full after returing at night, had to park in the rear and did receive a flat tire in the am from a nail in my tire.
Cons: More seating in breakfast area
7.1
Smithy
Good
young couple
09-21-2016
Pros: Comfy beds and good size rooms.
Complimentary breakfast.
Cons: Generally reception is your first impression of a hotel. They could do with smiling and greeting people like they mattered.
8.8
Tim
Excellent
solo traveller
09-04-2016
Pros: Front desk was excellent and one of the most welcoming communities we have ever visited
Cons:
7.1
Kristopher
Good
solo traveller
08-26-2016
Pros: The breakfast was very good, Jeanie and Ricardo at the front desk were very helpful and pleasant.
Cons: The ice machine on the 3rd floor did not work.
I would have liked more of a variety of tv channels.
5.0
Danielle
Fair
solo traveller
08-19-2016
Pros: Breakfast was good.
Cons: Rooms were not very clean.
9.2
Kristopher
Wonderful
solo traveller
08-15-2016
Pros: The bed was very comfortable. The breakfast including the coffee was very good. The staff was very helpful and friendly
Cons: The toilet was leaking by the floor
8.8
Russell
Excellent
mature couple
07-25-2016
Pros: The breakfast was very good. The water pressure in the shower was awesome. The bed was comfortable.The location was great and the entire staff was friendly.
Cons: I didn't get the room I booked the first night, but Ricardo graciously corrected it for my remaining stay. The bathroom doors needed refinished badly and the noises the elevator made had you praying that you would make it to your floor.
9.6
Clare
Exceptional
mature couple
07-12-2016
Pros: The eggs were tasteless and dry.
Cons: I didn't try the egg panini -- the biscuit, sausage and other choices were good. I don't like sweet (cinnamon rolls) so did not try them. The (decaf) coffee was weak.
10.0
Richard
Exceptional
mature couple
05-16-2016
Pros: We were traveling with an extra adult and an infant. Room was spacious for all of us. Even though we were on a main road, the room was quiet. Could not hear traffic going by.
The breakfast buffet was fantastic. Di not expect cheese omelets. Enjoyed all the choices presented.
Cons:
10.0
Linda
Exceptional
mature couple
01-05-2016
Pros: Great location, right off I-84. The Breakfast is the best part of the place (same as all other HEI's).
Cons:
6.3
Anonymous
Pleasant
review category group of friends
01-03-2016
Pros: The beds were comfy, so that was good.
Cons: The hotel was very noisy. We could here people taking in the next room. Also the noise prevention door that was between the bathroom and bedroom area did not work at all. We could still hear very door being closed and people talking in the hall. I'm pretty sure those doors were a waste of money.
10.0
Judith
Exceptional
mature couple
11-18-2015
Pros: everyone was so nice and helpful. Breakfast was great.
Cons:
9.6
Rochelle
Exceptional
solo traveller
10-30-2015
Pros: Location close to highway but quiet and comfortable.
Cons: A bit expensive.
5.8
Anonymous
Okay
mature couple
09-26-2015
Pros: STAFF TRIED HARD
Cons: PROPERTY OVERALL VERY TIRED AND IN NEED OF REFURBISHMENT - LACK OF INVESTMENT DOES NOT JUSTIFY THE COST
3.8
Melissa
Poor
mature couple
09-17-2015
Pros: The complimentary breakfast in the morning
Cons: We reserved a king size bed for one night after a wedding we attended. We booked our reservation through booking.com. I noted in my reservation that we would be checking in late into the evening because like I said prior we were coming from a wedding. When we arrived at the hotel (exhausted) I let the front desk associate know we were checking in. She just stared at me and said that can't be possible. I then showed her my booking confirmation and she apologized but said that there were no more king rooms available but that she could offer us a room with 2 queen beds. For a couple who has a young child at home we were really looking forward to this night. I asked if we could be compensated for the inconvenience. The front desk associate said it was out of her hands but she would call booking.com to change our price. Turns out they charged me even more than they were originally supposed to. I asked for a manager of the hotel to call me Monday it is now Wednesday, no phone call. I am so unbelievably disappointed in our experience and the lack of care. I will recommend to everyone in the area that no one stay here.
10.0
Anonymous
Exceptional
family with young children
08-21-2015
Pros: The automatic pancake machine
Cons:
6.3
Kimberly
Pleasant
young couple
08-11-2015
Pros: Location was convenient. Rooms were nicely situated.
Cons: There was a major plumbing problem in our room. Sink clogged, water from Jacuzzi was brown.
10.0
Kathleen
Exceptional
solo traveller
08-08-2015
Pros: When my sister and I stayed, new beds arrived, very comfortable. The room was very clean. Excellent coffee!! The front desk staff were excellent. When we asked about a particular shuttle service the woman at the desk looked up additional options without asking. When we asked about places to walk, the manager didn't just tell us about nearby parks, but printed directions for us and told us about the features of each. Restaurants and stores nearby. Excellent stay.
Cons: No bad experience.
8.8
Decar48
Excellent
mature couple
07-20-2015
Pros: location, front desk friendly and helpful, nice breakfast with real bakery bagels!
Cons: my only complaint is that I think the beds had vinyl mattress protectors because they creaked and crackled when you got out of bed. the bed was comfortable though.
7.5
Zella
Good
mature couple
07-07-2015
Pros: Very nice breakfast with a lot of choices. Rooms have refrigerator and micro wave. They have a few frozen dinner items to purchase and are close to a variety of restaurants and shops. The staff is very friendly and helpful.
Cons: They need to replace and update the old TVs. Our Amazon Fire stick would not work in HDMI. A disappointment not to access Netflix as we have in other places. Not much to watch and no onscreen program guide.
8.3
Peter
Very Good
family with older children
07-07-2015
Pros: This hotel was convenient from the highway, there were restaurants close and it was quiet. Overall an excellent experience here.
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