Filling the three-story atrium lobby with natural light are large, angled skylights. Among the businesses operating on the ground level is CT Limo and UPS. Varying room sizes provide options.
Smoke free premises. 86 units, some efficiencies. 3 stories, interior corridors. Accessibility (Call).
I-84 exit 4, 0.5 mi w on US 6 and 202. 42 Lake Ave Ext 06811.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, video games, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service, area transportation-within city.
Terms
pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 156 guests
Showing reviews 1 - 5 of 50
9.6
Audrey
Exceptional
young couple
09-23-2016
Pros: I like the cleanliness of the hotel and room...
Cons:
5.0
Ashley
Fair
review category group of friends
09-19-2016
Pros: Nice size room
Cons: Couldn't find my reservation said I didn't have one. Then said had to wait for manager. Who blamed booking.com said mistakes made ALL THE TIME. Thank goodness for another employee who made the extra effort and found my reservation. Free breakfast was PATHETIC.
9.2
Thomas
Wonderful
young couple
09-19-2016
Pros: Location
Cons:
6.7
Rich
Pleasant
solo traveller
09-18-2016
Pros:
Cons: Room furniture was somewhat dated and could use painting.
10.0
Robert
Exceptional
young couple
09-16-2016
Pros: Excellent Italian restaurant on premises and covered parking.
Cons: Nothing
4.2
Judy
Disappointing
mature couple
09-15-2016
Pros: Mot much. Location
Cons: Bed & pillows were awful, no place in bathroom to hang wet towels. No infornation in room re hotel. Breakfast offerings awful!
7.5
Susie
Good
solo traveller
09-15-2016
Pros: Clean. Like the layout.
Cons: Cracked and taped window.
5.8
Lynn
Okay
solo traveller
09-13-2016
Pros: The location to where I was going and also, there was a grocery store right next door.
Cons: Breakfast was in a dark restaurant. The hard boiled eggs had turned green/brown at the yolk and were a day or 2 old. Danish was stale. There was no vent in the bathroom, so had to wait 30 minutes for steam to dissipate off of mirror to get ready in the morning. No light fixture cover on light in bathroom - just bare bulbs.
6.7
Philip
Pleasant
solo traveller
09-11-2016
Pros: Clean, under ground parking felt secure.
Cons:
8.3
Oteca
Very Good
young couple
09-06-2016
Pros: Ok
Cons: Vivo bar close on Sundays
8.3
Christine
Very Good
review category group of friends
09-06-2016
Pros: Perfect for an overnight visit to WCSU
Cons:
7.1
Hotel123
Good
young couple
09-05-2016
Pros: The rooms and the facility was very neat and clean.
Cons: The fitness area was extremely small. The treadmills were used, beat up and ripped. They could've definitely used better equipment, and more computers down in the lobby.
9.6
Vijay
Exceptional
solo traveller
08-25-2016
Pros: GREAT LOCATION! VERY FRIENDLY STAFF!! MARY ELIZABETH AT THE RESTAURANT WAS FANTASTIC!! GREAT STAY! KEEP IT UP!!!
Cons:
5.8
Gary
Okay
mature couple
08-01-2016
Pros: Bed was comfy, staff were friendly, polite and helpful.
Cons: Elevator broke down, layout very funky, breakfast so-so.
4.6
Manal
Disappointing
young couple
07-23-2016
Pros:
Cons: The breakfast was very poor. Cold boiled eggs from night before, rotten orange juice, and the staff was not aware. I had to tell them and they did not do anything about it even then!
10.0
George
Exceptional
mature couple
07-21-2016
Pros: The room was large with comfortable beds. It is at least a 3 star hotel, but was able to get a rate similar to budget hotels in the area.
Cons: Hotel has a popular restaurant and when it is open their patrons take a large portion of parking.
8.3
George
Very Good
family with young children
07-21-2016
Pros: This is a 3 star hotel. We were able to receive a discounted rate, that was similar to budget hotels in the area.
Cons: The restaurant in the hotel is very popular and when they are open takes a large amount of parking spaces.
7.5
Minnesota
Good
mature couple
07-19-2016
Pros: The spaciousness of our second room
Cons: Our first room was like a dungeon. It was an inside room with no windows and very dim lightbulbs. Our requested second room was better but had two double beds so we slept separately. Hubby had trouble with the elevator. Last morning we were awakened at 4 am by a faulty fire alarm which the desk person knew about. We had to go outside for about 20 minutes while the fire department checked it out. I felt we should have gotten a discount for our trouble, but we didn't. I would not stay here again.
7.5
Sheryl
Good
mature couple
07-15-2016
Pros: The bed was very comfortable. The African-American male behind the front desk was very helpful and courteous! They had great calamari. Close by to nice restaurants.
Cons: The air conditioning unit in our room was horrible, not a continuous flow of air. It was loud and came on every 10 minutes. The water from the shower got all over the bathroom floor.
10.0
Hunter
Exceptional
mature couple
07-07-2016
Pros: Always a great place to stay.
Cons:
10.0
Lillian
Exceptional
family with young children
07-06-2016
Pros: The staff went out of their way to help us. When they saw me struggling to get breakfast and manage the baby they loaded up a tray a hand delivered it to our room. Very sweet!
Lovely lobby, rooms and restaurant. We walked across the street for dinner. It is right off the highway near a grocery store, drug store and a few restaurant choices. We will certainly stay again.
Cons: They were a bit disorganized with the travel crib. On our first stay they gave us a full size sheet, on the second stay they gave us a full blanket and no sheet.
9.2
Maureen
Wonderful
mature couple
06-29-2016
Pros: Front desk help was very nice, price was right.
Cons: The menu in the cafe was very limited.
3.8
Tag1979
Poor
mature couple
06-28-2016
Pros: Only the ones staff male black staff was helpful
Cons: Um let's see finding a dirty needle and drugs in our room and carpet was littered with cigarette burns and wallpaper was peeled off the wall and ceiling tiles were lifted up
9.0
Verified Hotel Guest
Wonderful
Senior Traveler
06-27-2016
Pros: I like the staff; they bother to know me by name.
Cons: I don't care for the continental breakfast.
9.2
Janetc
Wonderful
family with older children
06-26-2016
Pros: Comfortable, safe hotel. Very close to I-84, so it was convenient. Stop-and-Shop next door for anything you need to buy.
Cons: Breakfast needs more variety-mostly pastries, cereal, oatmeal. The only thing with protein was hard-boiled eggs, and there weren't many of them. Greek yogurt would be a nice addition.
4.2
James
Disappointing
mature couple
06-22-2016
Pros:
Cons: Carpets were stained and grimy. Curtains were torn to shreds. AC hard to control, noisy, and blew directly onto bed. Lighting was poor. Had to replace duvet with blanket because it was too hot. The sheet and blanket were not for our bed-they were much too small. We got locked in the elevator. Once freed from elevator, we found that the 2nd elevator was broken down and we had to take the stairs (I am 76 years old). Both of my key cards expired prematurely and we had to take slow broken down elevator to reinstate the cards. The breakfast was a disgrace. Water was not available for drinking. The restaurant was too cold. There were no employees in the breakfast area for help. Pastries were stale. Breakfast was laughable considering other hotels offer a hot breakfast at no increase in cost. Parking was a problem because of local businesses and bar traffic.. We stayed here because it was convenient and we didn't know how poor this hotel was. In short, this hotel has no redeeming value and we will never stay here again. I cannot believe that AAA approved this place.
7.5
Arnrún
Good
review category group of friends
06-22-2016
Pros: The room was big. Bed was good. And the room was always clean.
Cons: Breakfast was pretty poorly, rooms could us some updated and there was noise sound in the bathroom from the light and there was none light in the ceiling in the bedroom
10.0
Charlie
Exceptional
solo traveller
06-17-2016
Pros: Parking garage
Cons: A page was made about something directly to my room
Waking me up
That didn't pertain to me or my room
7.1
Michael
Good
mature couple
06-14-2016
Pros: The bed was very restful.
Cons: The restaurant was closed.
8.8
Samuel
Excellent
solo traveller
06-14-2016
Pros:
Cons: Nearby room was quite noisy well past midnight
5.8
Alicia
Okay
young couple
06-14-2016
Pros:
Cons: Hotel rooms and bathrooms need updating. Bed was much too firm.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
06-09-2016
Pros: I ate lunch and dinner in the Vivo grill several times. The menu is small but the food is excellent, and very modestly priced.
Cons: The continental breakfast is a bit under par.
7.1
Samantha
Good
young couple
06-09-2016
Pros: The staff was friendly and the bed was comfortable. I liked that the room had a mini fridge and a microwave.
Cons: The bathroom needs renovations.
9.2
Briana
Wonderful
review category group of friends
05-31-2016
Pros: The beds were incredibly comfortable and the suite was clean and quiet. Very happy with my stay.
Cons:
9.6
Anne
Exceptional
mature couple
05-30-2016
Pros: Check-in was very fast and the staff were very friendly. The bed was very comfortable. The room was well maintained. I would not hesitate to stay here again.
Some really nice restaurants are close by.
Cons: Minimal continental breakfast choices, heavy carbs needs some protein, but the coffee was good. TV was old so picture quality was not up to current levels.
9.6
Brian
Exceptional
mature couple
05-25-2016
Pros: Had no problems. Check in was fine, room was clean.
Cons: The building is connected to a bar and pool hall.
7.1
Travelishkit
Good
solo traveller
05-23-2016
Pros: Place was extremely clean and staff was lovely and helpful.
Cons: The facilities were a bit rundown, and the walls thin—I could hear my neighbor's television booming through the walls.
9.6
Richard
Exceptional
mature couple
05-18-2016
Pros: Nice Place, clean, restaurant had great Pizza. Staff was helpful and let us check in early
Cons: Need Newer televisions
6.7
Bozzio
Pleasant
solo traveller
04-24-2016
Pros: Large rooms. Plenty of space.
Cons: No one at the front desk when check-out.
Breakfast was not at a good quality, but worth the price.
8.8
Jennifer
Excellent
family with older children
04-24-2016
Pros: had a bagel good
Cons: nothing comes to mind
8.8
Edwin
Excellent
family with young children
03-26-2016
Pros: The employees were very welcoming.
Cons: Price wise I think it was a bit high.
4.2
Rosiela
Disappointing
mature couple
03-14-2016
Pros: It needs serious updating! !
Cons: Needs serious updating
3.0
Verified Hotel Guest
Poor
Traveling as Couple
03-01-2016
Pros: Location and staff
Cons: The first room we were offered was heavily deodorized and we could not stay. We were given a suite that was more than worn. All things fabric were grimy. We have family in the area and hoped to find a place where we would return. This will not be it.
9.2
Dave
Wonderful
mature couple
03-01-2016
Pros: Our room was lovely and quiet and the beds really comfortable.
Cons: There was very little to choose from at the continental breakfast.
3.8
Steven
Poor
solo traveller
02-29-2016
Pros: Worst Hotel ever for my experience. And I had an up graded room!
Cons: Writing review for Tripadvisor. Too long to fit here. Have photos as well.
9.6
Virginia
Exceptional
solo traveller
02-21-2016
Pros: The dinner food was excellent and all the staff were friendly and polite.
Cons:
9.6
Renee
Exceptional
family with young children
02-18-2016
Pros: Restaurant had excellent food. Truly enjoyed.
Comfortable rooms. Nice atmosphere. Garage parking was great to unload and load car without the obstacle of the snowy, and rainy weather.
Cons: There was a problem with the shower. However, staff was excellent and compensated for the issue. If I have the opportunity, I would stay again.
5.8
Dan
Okay
young couple
02-11-2016
Pros: Staff and parking lots
Cons: Poor breakfast | Food variety very low
8.3
Chris
Very Good
young couple
02-09-2016
Pros: It was good basic accommodations for money
Cons:
9.6
Carol
Exceptional
family with young children
01-31-2016
Pros: Staff was friendly, location was easy to find.
Cons: Cigarette stains on the bathroom floor, but I suppose they are somewhat expected with a smoking room. Staff was fantastic though!
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