Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Rooms feature plush mattresses, Keurig coffeemakers, and Neutrogena bath amenities. Room service is available for dinner. Complimentary coffee and iced tea is typically offered in the lobby around check in time.
Smoke free premises. 128 units. 4 stories, interior corridors. Accessibility (Call).
Pros: location and that it was a Hilton, which means exceptional service, hospitality
Pros: Friendly staff
Cons: Not really
Pros: The hotel was very clean and had a very welcoming lobby. They had a fire roaring, which was a nice surprise on a cold December afternoon.
Cons: No, we were very happy with our hotel selection.
Verified AAA Guest
Very nice, very clean.
Pros: The bed was super comfy.
Cons: (1) I booked this hotel because it was advertised that there was a shuttle available to Mohegan Sun. I was disappointed to learn that there actually was not so I had to arrange for other transportation. This was a bit of an inconvenience. Although this was a very nice hotel, I would not have booked here if a shuttle had not been advertised. (2) I did not like that the bathroom door could not be left open. (3) I do not think the pool traffic should be combined with the main lobby traffic (people eating meals, etc.).
Verified AAA Guest
The staff were awesome. Ask any question, and really they have the answer. Really was quite pleased.
Pros: They were very hospitable in every turn. Even in the lobby they had cookies and Drinks. Their restaurant was very handy for breakfast as well.
Cons: I can't think of a thing !
Cons: All other guests had coupon for free breakfast
Pros: Comfortable rooms, clean hotel.
Cons: Cold coffee or empty coffee machines in lobby -if you are going to offer coffee to guests then at least ensure there is some available. Lack of information about restaurants in local area.