This classic yet modern hotel is located across the street from the Poheganut Reservoir. The dramatic two-story lobby features lovely seating areas and a Starbucks coffee outlet. There also is an Elizabeth Arden Red Door Spa on-site. All guest rooms feature 37-inch LCD flat-panel HDTVs and plug-and-play panels for easy connection of your mobile devices. During the summer numerous activities abound on the park-like grounds, including basketball, badminton and volleyball.
Smoke free premises. 285 units. 6 stories, interior corridors. Accessibility (Call).
I-95 exit 88, just ne. 625 North Rd (SR 117) 06340.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Eco Certification
The Connecticut Green Lodging program recognizes properties that implement environmentally friendly practices, including energy and water conservation and the use of green housekeeping products.
hot tub, steamroom, recreation programs in summer, lawn sports, exercise room, spa.
Guest Services
complimentary and valet laundry, boarding pass kiosk, room service, area transportation-casinos & local attractions.
Terms
check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 99 guests
Showing reviews 1 - 5 of 50
10.0
Debnel3
Exceptional
young couple
09-07-2016
Pros: It was comfortable and classy!
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
08-16-2016
Pros: Everyone was super helpful and nice.
Cons: Honestly exceed my expectations. So no complaints.
9.6
Inger
Exceptional
mature couple
08-14-2016
Pros: Very quiet and beautiful place
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
08-11-2016
Pros: It was wonderful! The atmosphere was pleasant and the staff were so available and so polite. The rooms were spacious, comfortable and clean. We really enjoyed.
Cons:
7.5
Denis
Good
family with older children
07-20-2016
Pros: Pretty hotel. Nicely appointed large rooms.
Cons: Beds should be queen size not full size. Beds were a bit lumpy. Need new mattress.
7.5
Lisa
Good
family with older children
07-18-2016
Pros: The rooms were clean and comfortable (had 2 rooms).
Accommodated our adjoining room request.
Loved the Starbucks in the hotel.
Had a great view.
Cons: Long line at check-in.
No fridge in room.
Really loud late at night as there were ~4 wedding parties.
Would have preferred rooms away from wedding guests.
We stayed at the Hilton Garden Inn the following night, much quieter and more value.
Air conditioning did not get very cold, given it was hot and humid outside.
10.0
Kelley
Exceptional
family with young children
07-13-2016
Pros: The hotel was beautiful , it had all the amenities the family likes.
Cons: The restaurant was bad. I never send food back , but had to there...
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
07-11-2016
Pros: Room
Cons: no
9.2
Nancy
Wonderful
mature couple
06-29-2016
Pros:
Cons: priced on the high side
9.2
Eileen
Wonderful
mature couple
06-28-2016
Pros: location and comfort of a very large hotel
Cons: not much
4.6
Outraged
Disappointing
family with young children
06-21-2016
Pros: How nice it was in the lobby! Big high ceilings! Very pretty marbled flooring.
Cons: Reserved room was not available upon arrival was told to wait till 4pm at check in when I specifically requested that it be for 3 am. I had a one year old baby in the car and was told oh well by the lady up front. No to mention that I had to ask her to get off the computer to check me in!!!!! She needs to be let go!
7.1
Erin
Good
review category group of friends
06-20-2016
Pros:
Cons: The wedding rate was not honored and I paid twice the amount all the other wedding guests did.
10.0
Catherine
Exceptional
mature couple
05-03-2016
Pros: Very clean. Super comfy bed, linens, pillows. Spacious room and bath. Courteous staff. Restaraunt, spa, bar, starbucks on site. Short drive to Mystic - adorable quaint town, shops, restaurants. Highly recommend this property!
Cons:
7.5
Elizabeth
Good
mature couple
04-25-2016
Pros:
Cons: Room was a distance from elevator.
10.0
William
Exceptional
Family with Teens
04-20-2016
Pros: Convenient, right off 95
Cons: No
6.7
Randy
Pleasant
mature couple
04-16-2016
Pros: Bed sucked
Cons: The bed
10.0
Kyle
Exceptional
young couple
04-15-2016
Pros: The staff was overwhelmingly nice and friendly. Everyone from the spa to the restaurant to the bar to the staff itself was impeccable.
Cons:
6.3
Leslie
Pleasant
solo traveller
04-12-2016
Pros: The bartender offered a taste when deciding on a glass of wine.
There was coffee in the room. Spa seemed nice, a bit pricey. But if your were going for an indulgent weekend it would work
Cons: Bartender was not knowledgeable on wines
The in room refrigerator froze my hummus and veggies I bought at the bar and was planning to eat after my night out. There was only 1 coffee packet in the room for coffee for morning. Not as close to Mohegan Sun, at least the roads were not direct took at least 25 minutes. Got my room on booking.com and felt like I had an "x" on me. My room looked out over a flat rubber roof. If your looking to use this location for a base for the casinos, look for something with more value. I guess you have to pay extra for breakfast, I was not offered a voucher.
5.4
Dee
Fair
family with young children
04-03-2016
Pros: Bed was comfortable
Cons: Swimming pool water was dirty and cold!
9.5
Carmen
Exceptional
solo traveller
03-21-2016
Pros: the cleaness
Cons:
10.0
Lisa
Exceptional
family with older children
03-17-2016
Pros: Loved the room, excellent room service, and friendly staff!
They even provided an umbrella to borrow when there was an unexpected storm.
This hotel has a great location, close to the Mystic activities.
Cons:
9.6
Marsha
Exceptional
review category group of friends
03-13-2016
Pros: The front desk team were very accommodating, friendly and welcoming. They set the stage for a great stay!
Cons: Breakfast staff could have been a bit more attentive.
8.3
Lori
Very Good
mature couple
03-10-2016
Pros: Very comfortable beds
Cons: I thought the spa steamroom could have been better
7.1
Vincent
Good
young couple
03-09-2016
Pros: Room Service was good. Rooms were clean'ish. Property was nice.
Cons: Staff wasn't very attentive. At 2am, drunks in the hallways that couldn't find the elevator (it was in front of their faces) for 30+ minutes. At 7am, child SCREAMING at top of his lungs crying with the room door open for 30+ minutes. No staff said a thing. Very upsetting. Would NOT stay here again until they institute policies ensuring guests have a nice stay.
When asked why no one walks the floors to prevent this, staff said "the building is too big". I build luxury high rises (27 story right now). I can walk from 27 to Lobby in 15 minutes. So basically, this staff told me it's not worth their time to ensure I had a nice stay.
This is why I would not stay here again.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
03-08-2016
Pros: Location to local attractions. Top Notch Hotel.
Cons:
10.0
George
Exceptional
mature couple
03-08-2016
Pros: Love the Marriott bedding
Cons: Everything was perfect
9.6
Teresa
Exceptional
mature couple
02-27-2016
Pros: They upgraded my room for me and let me keep my breakfast package.
Cons: Check in time earlier
7.5
Angelica
Good
young couple
02-27-2016
Pros: The receptionist to help my wife for our anniversary steak was excellent
Cons: The room service was very poor and overpriced
4.6
Jery
Disappointing
mature couple
02-16-2016
Pros: Breakfast
Cons: The bed i can't slep the mattres are so cheap
9.5
Deidre
Exceptional
mature couple
02-16-2016
Pros: The room was very clean and updated. Staff was friendly, including the wait staff at breakfast.
Cons: Little pricey.
7.1
Pamela
Good
young couple
02-16-2016
Pros: The over all appearance was great bar and restaurants. . No need to leave the hotel
Cons: My non smoking room smelled like smoke.. my breakfast was never delivered. Complained to staff. The didn't seem to care.
5.0
Alice
Fair
family with young children
02-16-2016
Pros: Lobby was nice and roomservice attendants were pleasant
Cons: The bath tub was clogged.The guest next door were making loud moaning at 12 am and woke us and children up(walls were very thin).The water in the hot tub was cloudy.The breakfast we ordered was missing fruit and they gave us hash browns instead.they forgot our grapefruit juice and we asked for plain pancakes and got blueberry instead.
Cons: Reserved a King size bed room, when I check in ,the room was not available.
They gave me a 2 queen size bed room, and for courtesy for the inconvenience a free breakfast for two.
10.0
Mike
Exceptional
review category group of friends
02-02-2016
Pros: I had forgotten to print tickets to an event and the front desk worked hard to help me get things sorted out.
Cons:
10.0
Diane
Exceptional
review category group of friends
01-12-2016
Pros: From the minute we arrived Sean met us at the door with a wonderful welcome and continued to be nice whenever we saw him! I would come back just for that!! Spa great Kristin wonderful, she was professional yet very nice! Will come back to have my nails done by her on a regular basis!
Cons:
7.1
Debra
Good
mature couple
01-01-2016
Pros: It was close to the Casino's
Cons: Most hotels at least give you something complimentary, breakfast or a drink would have been nice. I also would have like to be told about the restaurant and bar on site when I arrived.
8.3
Nancy
Very Good
mature couple
12-30-2015
Pros: Well sitting on the couch the rug had alot if stains. ...
The tv channels were limited and the water didn't get hot enough.
The staff was nice and friendly
Cons: See above. ..also with 2 people those little sample soaps weren't enough
9.2
Monique
Wonderful
review category group of friends
12-16-2015
Pros: The convience of location
Cons: The young man at check was rude but the young lady working with him made up for it as well as all other staff
10.0
Briggette
Exceptional
family with older children
11-24-2015
Pros: Very friendly staff always available!! Have stayed in past and will be staying again!
Cons:
8.8
Christian
Excellent
young couple
11-21-2015
Pros: We have stayed here many times and have enjoyed it every time. The rooms are clean and quiet. The staff is courteous.
Cons:
10.0
Ellie
Exceptional
mature couple
11-18-2015
Pros: Room
Cons: Nothing was bad
9.6
Brenda
Exceptional
mature couple
10-24-2015
Pros: a very nice hotel and close to Mystic which we were keen to explore
Cons:
7.0
Robert
Good
Traveling as Couple
10-19-2015
Very average, nothing special.
Pros: Not much
Cons: Very crowded, asked for King room, got two queens. View out of room was of the roof, might as well have blocked off the window.
6.3
Holly
Pleasant
family with older children
09-17-2015
Pros:
Cons: When we arrived, no one was there to Help within gage to rolm
10.0
Scott
Exceptional
mature couple
08-23-2015
Pros: Everything is always great. Great location within 15 minutes to casinos. Very clean rooms and common areas. Although we were disappointed to walk over to the hot tub only to see a sign saying the heat was broken, we quickly discovered that the Marriott had instead turned up the heat in the entire inground pool. Brilliant move to solve a problem. They went the extra mile in order not to disappoint their guests. Enjoyed swimming in the warm water. Will definitely return!
Cons:
10.0
Beatrice
Exceptional
young couple
07-25-2015
Pros: The court yard was extremely comfortable and cozy
Cons: That breakfast was not free and there was no room service
5.8
Mhop
Okay
young couple
07-14-2015
Pros: The hotel was large, rooms were clean and modern.
Cons: The amentities were more that of a Courtyard Marriott... at over $300/night I expect larger beds, bathrobes, outlets, a larger bathroom, etc.
7.1
Levi
Good
young couple
06-16-2015
Pros: Good location to visit nearby attractions and casinos.
Cons: Housekeeping was TOO noisy in the morning. Because of the many wedding parties the hallways were also very noisy into the late evening/early morning. This location is definitely in need of a more casual restaurant.
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