Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Rooms are comfortable and well designed. The lobby features an interactive 'Go board' with local information, a 24-hour market with sundries and a café-style restaurant. Rooms feature a 42-inch flat-panel LCD HDTV, a large work desk, and Seattle's Best Coffee. There are board games and some nice travel and local books in the lobby library for guest's enjoyment.
Smoke free premises. 90 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The hotel was clean and well kept up. Nice hot tub.
Cons: Breakfast not included in the price. Towels in pool area smelled like mold.
10.0
Thomas
Exceptional
Traveling as Couple
10-13-2017
Pros: This Courtyard is very nice. We have stayed here several times and it never disappoints.
Cons: N/A
9.0
Verified Hotel Guest
Wonderful
10-13-2017
Pros: The staff was VERY courteous and helpful.
Cons: The beds were WAY TOO SOFT!
10.0
Frank
Exceptional
Traveling as Couple
10-13-2017
Pros: Clean room
Cons: No
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: Nice location, easy access to highway and good shopping, restaurants. Friendly staff, clean room. Wonderful experience!
Cons:
1.0
Verified Hotel Guest
Very Poor
Business Traveler
10-13-2017
Pros:
Cons: for a non-smoking generic hotel, my room smelled like cigarettes. could not sleep with the 1:00 am noise of a bus load of 13 year old boys running up and down the hallway
8.0
Verified Hotel Guest
Very Good
Solo Traveler
10-13-2017
Pros: met my expectations
Cons: no
9.0
Verified Hotel Guest
Wonderful
Business Traveler
10-13-2017
Pros: Great location with lots of local shopping. Staff was very prompt and courteous.
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: Clean, new, friendly staff
Cons:
8.0
David
Very Good
Solo Traveler
10-13-2017
Pros: Great location to where I needed to be. Nice Parking - the lot was close to the different entries so I could park about 100 feet from my door. Easy check in/check out. Exercise facilities, nice lobby. Nice happy hour in the lobby in the evenin
Cons: I received a 25% off breakfast coupon, but I thought they usually provided a free continental breakfast. When I went to breakfast in the morning, the breakfast sandwich I wanted was more than $10, or $7.50 after my discount, I went to Dunkin Donuts.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: It is clean and looks recently renovated.
Cons: They don't provide lotion in the room. It is noisy as I can clearly hear what people were talking next door.
10.0
Carol
Exceptional
Senior Traveler
10-13-2017
Pros: THe staff was very nice. The room was more than I had expected.I will def come again.
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: The beds were very comfortable
Cons:
5.0
Anonymous
Fair
review category group of friends
09-27-2017
Clean rooms, but very rude...
Pros: Clean, comfortable beds
Cons: When booking, I was informed breakfast was included. Upon checking in, I was informed breakfast was in fact NOT included and they didn't accommodate my check-out time. When approaching the front desk I was rudely greeted by staff who was no help at all. Upon checking out, I kindly thanked the woman at the front for the stay, only to get a reply of a "Mhm" eye roll and lip smacking. Truly disgusting behavior for a customer service representative. Ruined the day before my sister's wedding.
8.3
Matthew
Very Good
family with young children
08-31-2017
Very good
Pros:
Cons:
5.0
Amanda
Fair
young couple
08-28-2017
It was a nice place...
Pros:
Cons: The price. Online said $154 and when I checked my account I was charged $180 plus $30
7.9
Christine
Good
family with young children
08-03-2017
Good
Pros:
Cons:
7.1
Anita
Good
family with young children
07-24-2017
Good
Pros: Clean rooms. quite
Cons: No coffee on demand. Had to wait in long line for breakfast. Bagles donuts should be available without line...
7.9
Anonymous
Good
family with young children
06-17-2017
Good
Pros:
Cons:
10.0
Leonard
Exceptional
young couple
06-13-2017
Exceptional
Pros: Comfortable bed. Very clean. Quiet atmosphere. Good breakfast. Convenient location.
Cons:
10.0
Laverne
Exceptional
family with young children
06-08-2017
Very good
Pros: Clean, friendly and private
Cons: No Complimentary breakfast
10.0
John
Exceptional
young couple
06-06-2017
Exceptional
Pros: Complimentry Breakfast
Cons:
9.6
Anonymous
Exceptional
solo traveller
05-29-2017
Good place
Pros: Excellent staff!
Cons: Your spelling.
8.3
Chrys
Very Good
solo traveller
05-25-2017
Very good
Pros: The bed was extremely comfortable
Cons:
10.0
Lisa
Exceptional
solo traveller
05-03-2017
Home away from Home
Pros: The staff was kind and helpful. The rooms were nice, had a peaceful vibe and were very clean. The balcony facing the courtyard was a welcomed surprise! I felt very comfortable there, like a home away from home.
Cons: A few more choices at the Bistro for dinner.
Cons: Walls and floors/ceilings are very thin. I could hear when the chair above me was rolled on it's wheels.
10.0
Bridget
Exceptional
family with young children
03-25-2017
A great place to relax
Pros: The rooms were clean and had everything we needed including a mini fridge and coffee maker. The beds were comfortable. There was privacy and quiet.
Cons: The prices for the breakfast items were on the pricey side so we ended up going out for breakfast. I wish there was a soda/water machine on the floor next to the ice machine for convenience.
10.0
Yasmin
Exceptional
young couple
03-18-2017
Really nice
Pros: Isoma at the front desk was amazing and really nice. The pool and jacuzzi was also perfect. My girlfriend and I were the only ones in so that was good. Room and bed was comfy as well. Would stay again!
Cons:
10.0
Greenbeetles15
Exceptional
young couple
03-07-2017
Thumbs up!!
Pros: The pool and jacuzzi were warm and made the stay so much better. Staff were very friendly!! We will be back very soon!!!
Cons: No included breakfast
8.3
Joanne
Very Good
young couple
02-27-2017
A very pleasant, short stay.
Pros: The rooms were very clean, and the bed was comfortable. It appears as though the hotel has been quite recently updated...clean, white, and inviting bed linens, etc. It was nice to have a balcony and the opportunity to sit outside in the fresh air. The location was great with many restaurant choices nearby.
Cons: Mostly fine. The lobby smelled strongly of chlorine (pool was close by), and the only elevator was very slow and sounded "tired"...
10.0
Kendra
Exceptional
young couple
02-21-2017
Good place for shopping, food...
Pros: Indoor Pool, coffee in room, nice size bathroom.
Cons: Beds were not as comfortable as I would have liked.
8.3
Tyler
Very Good
family with young children
02-07-2017
very home like and clean
Pros: I liked how there was so much breakfast that they offered. Along with a nice 15 minute drive to downtown Newport
Cons: you could hear everything through the walls
7.9
Claudio
Good
solo traveller
12-30-2016
Good
Pros:
Cons:
10.0
Linda
Exceptional
family with young children
12-26-2016
Exceptional
Pros:
Cons:
10.0
Joanne
Exceptional
young couple
12-23-2016
Exceptional
Pros:
Cons:
9.2
Catherine
Wonderful
young couple
12-19-2016
Pleasant stay
Pros: All good stayed here numerous times uconn nearby for visiting daughter
The female staff at Starbucks ALWaYS positive and courteous despite morning rush. Pool and jacuzzi warm
Cons: All good
8.3
Carldowning
Very Good
family with young children
11-27-2016
Very good
Pros:
Cons:
7.1
Tremonte
Good
young couple
11-16-2016
Good
Pros:
Cons:
9.2
Peter
Wonderful
solo traveller
11-03-2016
Good business hotel.
Pros: Very comfortable bed, the best I have had. Very helpful friendly bar staff.
Cons:
9.2
Neil
Wonderful
young couple
10-25-2016
I was happy and satisfied.
Pros:
Cons: After initial booking, I added an extra day stay. Consequently, I was changed, without my knowledge, to a room with one (1) double bed for my wife and I. Of course no one knew anything: yet my bill was not adjusted. Fortunately, the gentleman on the desk fixed the $ amount, but could not help me with the single bed issue. Otherwise the stall was friendly, accommodating and eager to help. They went a long way in restoring my faith in Courtyard.
10.0
Keisha
Exceptional
young couple
10-24-2016
Exceptional
Pros:
Cons:
7.9
Catherine
Good
family with young children
10-13-2016
Good
Pros: Staff friendly.
Cons: Breakfast came with rate but lack of clarity resulted in staff have to explain which was time confusing esp since she was the only staff present and the long line to boot. Thanks
7.9
Anonymous
Good
family with older children
09-26-2016
Good
Pros:
Cons:
7.5
Katelyn
Good
solo traveller
09-08-2016
Good
Pros:
Cons:
6.3
Tali
Pleasant
solo traveller
08-29-2016
Different rate for different nights,...
Pros:
Cons: Different rate on different nights? I've never seen this before. It took a long time on the phone and talking to numerous people before my rate was adjusted to one rate for all rooms on all nights.
10.0
Joshua
Exceptional
family with young children
08-16-2016
Great stay! Super helpful when...
Pros:
Cons:
9.6
Anonymous
Exceptional
family with young children
08-16-2016
Exceptional
Pros:
Cons:
7.9
Geoffrey
Good
family with older children
08-09-2016
Beautiful hotel and great staff...
Pros: Staff was friendly Lobby and bar clean
Cons: Bar closed at 9 on a sat Pool room needs to be adjusted. I would call Desert AIre at 1-800-443-5276 and find out who can evaluate your system.
9.2
Dorothy
Wonderful
mature couple
08-03-2016
Nice hotel for the price
Pros: cleanliness and a modern hotel
Cons: walls not silent enough we could hear the young couple at night it was uncomfortable.
10.0
Anonymous
Exceptional
family with young children
06-21-2016
Clean, close to attractions, excellet...
Pros: Their breakfast option is pretty good. My kids ate the french toast and they loved it. There is an in door pool and jacuzzi. This hotel is close to restuarants and shopping mall and down hartford. Excellent location.
Cons: I am not a fan of double beds. I am used to sleeping on a King bed....but the trade off to sleeping in this room was the military discount.
;detailController.handleFacebook('SEO','Courtyard by Marriott Hartford Manchester', '117619', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/117619H1.jpg', 'Manchester', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Courtyard by Marriott Hartford Manchester', '117619', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/117619H1.jpg', 'Manchester', '', '', '', '');){kind=link}
