Offered is comfortable, well-designed guest rooms. The lobby features an interactive 'Go board' with local information, a 24-hour market with sundries and a café-style restaurant. If available, request a room with a balcony, there is no additional cost.
Smoke free premises. 120 units. 5 stories, interior corridors. Accessibility (Call).
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The Connecticut Green Lodging program recognizes properties that implement environmentally friendly practices, including energy and water conservation and the use of green housekeeping products.
complimentary and valet laundry, boarding pass kiosk, area transportation-Mohegan Sun Casino.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 59 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
i will stay here again
Pros: centrally located,friendly staff
Cons: no -everything was above our expectations and we travel extensively
9.0
Anonymous
Wonderful
08-11-2017
Really loved this hotel!
Pros: Lobby had 4 star experience with coffee/snack bar and laptops available.
Cons: The heating/air in the room was outdated and VERY loud. Whirlpool needed cleaning. Felt like water was dirty.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Cleanliness, service, location
Cons: Nothing
8.0
Anonymous
Very Good
08-11-2017
Pros: The Hotel itself is easy to find and close to Mohegan Sun Casino.
Cons: The room we were rented was on the Highway side of the building and it is VERY close to the Highway, needless to say the constant sound of vehicular traffic made getting to and remaining asleep a challenge.
8.0
Anonymous
Very Good
08-11-2017
Pros: Shuttle service to mohegan but note it must be reserved in advance. Great staff.
Cons: No refrigerator in room :-(
10.0
Anonymous
Exceptional
08-11-2017
Pros: free snack free coffee great service
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Super friendly staff!!!
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: Location, friendly staff
Cons: Air conditioning was horrible. Very loud and unpredictable. Mattress moved like crazy.
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean and convenient. Room was spacious. about 10-15 minutes from Mohegan Sun.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Employees were very nice and helpful. Loved having the shuttle to the casino. Rooms were clean and spacious.
Cons: Bistro closed too early.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean, accessible, quiet. Great place to relax after the casino.
Cons: It wasn't promised, and I wasn't expecting this but a mini fridge/bottled water in the room would be a nice addition.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff was very nice and helpful. Room was very clean.
Cons: I would of liked a complimentary breakfast if possible. Even if only coffee and bagel/ pastry.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel is completely updated and renovated. The photos online are outdated which turned me off. But the rooms are gorgeous and modern now. I loved the free shuttle service to and from Mohegan Sun.
Cons: It's a little pricey but very excellent quality. There's no free breakfast which is a downside because there's a great lobby with a cafe.
7.0
Anonymous
Good
08-11-2017
Pros: The staff is wonderful.
Cons: I wish breakfast was served, but the staff personality made up for the lack of breakfast.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was great, the shuttle to the Casino was outstanding. The shuttle driver was great!
Cons:
10.0
Anonymous
Exceptional
07-07-2017
Excellent stay , beautiful hotel...
Pros: Tori at the front desk was very accommodating and very nice and professional there should be more people around like her !!( please advise hotel manager how wonderful she was )
Cons: Loved everything
10.0
Anonymous
Exceptional
06-13-2017
Exceptional
Pros: The staff was extremely friendly and accommodating. Loved the shuttle. Loved the little marketplace and the choices there. It was very clean . The room was spacious and comfortable.
Cons: The bistro could be open all day not just breakfast and dinner. They advertise early check in but when you call and ask for it, they tell you to come but won't guarantee it.
10.0
Anonymous
Exceptional
06-12-2017
Exceptional
Pros: Super clean
Cons:
9.2
Anonymous
Wonderful
06-09-2017
Stayed before, will stay again.
Pros: Very attractive and comfortable room. Lobby was also very welcoming.
Cons: The coffee, at least, should be free. Breakfast items were available, but only for sale. A single serving of coffee was provided in the room, but most coffee drinkers will need more than one cup during the stay.
9.6
Anonymous
Exceptional
05-12-2017
Exceptional
Pros:
Cons: Hardly any drawer space to unpack your clothes.
7.9
Anonymous
Good
05-08-2017
Fun design and very polite...
Pros: The room had a querky design style that I've not seen before. I like the clean lines and unusual style. The staff was super nice.
Cons:
9.6
Anonymous
Exceptional
05-08-2017
Great place to stay with...
Pros: The shuttle service is a plus and the friendliness of the staff was great. The room was very clean and I was very surprised at how spacious it was. I would definitely go back!
Cons: We had someone with small children above us that were running around but with small children that is to be expected.
9.6
Anonymous
Exceptional
04-30-2017
Exceptional
Pros: Room was great! Very modern and clean! Super comfy beds!
Cons: Booking a shuttle back and forth to the casino was a bummer. I wish we had more freedom.
9.6
Anonymous
Exceptional
04-29-2017
Exceptional
Pros: Free shuttle to casino.
Cons:
10.0
Anonymous
Exceptional
04-27-2017
Exceptional
Pros: Close to the casino and very clean and beautiful rooms.
Cons:
9.6
Anonymous
Exceptional
04-23-2017
Stylish accommodations at a good...
Pros: Comfortable bed, great accommodations (newly renovated)
Cons:
10.0
Anonymous
Exceptional
03-13-2017
AWESOME
Pros: EVERYTHING!!
Cons: NOTHING
10.0
Anonymous
Exceptional
02-24-2017
loved it so clean
Pros: in process of building a new one
Cons:
7.5
Anonymous
Good
01-31-2017
Good
Pros: Staff was very helpful
Cons: Beds were hard
10.0
Anonymous
Exceptional
01-28-2017
Exceptional
Pros: Shuttle to Casino.
Cons: Blue Laws on alcohol.
6.7
Anonymous
Pleasant
01-24-2017
Pleasant
Pros: Great location doing place over
Cons: Heating ac unit did not work in room.
8.8
Anonymous
Excellent
12-18-2016
Short. Not much time spent...
Pros: Bed was comfortable and room was dark. Shuttle to casino was convenient
Cons: Was under construction at the time of visit. Didn't get the full feel
7.1
Anonymous
Good
11-14-2016
Nice hotel
Pros: Breakfast at hotel and whirlpool bath
Cons: No refrig and microwave in room
5.0
Anonymous
Fair
11-01-2016
Dumpster stay...
Pros: It took forever to get the scrambler breakfast, I asked if they had forgot about me and was told they make it fresh, It took a half hour to make scrambled eggs, no one else waiting.
Cons: I had a view of a dumpster, like I was the only room with that view, could have easily not got that room with a little of appreciation of customer satisfaction, hotel not full, my 9 year old son made the comment, wow! they gave us the dumpster treatment.
4.6
Anonymous
Disappointing
10-21-2016
Jetted-Tub Room Smells
Pros: The furnishings looked pretty up to date.
Cons: The room with the jetted tub smelled funny, like chlorine or mold. It was a strong smell.
8.3
Anonymous
Very Good
09-09-2016
It was a great stay...
Pros:
Cons: I would have liked a refrigerator in the room . I bought fruit and juices and didn't have a place to store them
3.8
Anonymous
Poor
09-06-2016
Just OK for the price
Pros: Room was quiet.
Cons: Air conditions in the room were poor. Felt clammy. Turned down the A/C from 66 to 69 and be both woke up stuffy. TV kept cutting in and out like it was getting a poor signal.
7.9
Anonymous
Good
08-31-2016
Good
Pros: Clean and close to Mohegan sun. Liked the free shuttle to the casino
Cons: The wait staff at the food court was slow. Food was good
6.7
Anonymous
Pleasant
08-31-2016
Pleasant
Pros: Great location and shuttle to casino
Cons: Bed was alittle soft for our liking
9.2
Anonymous
Wonderful
08-30-2016
nice place to stay
Pros: whirlpool tub
Cons: somehow my reservation for my room got down graded, they claimed it was done by booking.com
9.2
Anonymous
Wonderful
08-21-2016
Convenient, comfortable stay
Pros: Great comfy beds and when I asked for a quiet room I got a great 3rd floor room away from street traffic. Helpful greeting on check-in as well. Shuttle to casino a plus!
Cons:
6.7
Anonymous
Pleasant
08-02-2016
Pleasant
Pros:
Cons: Bistro Burger - prepared in microwave
6.7
Anonymous
Pleasant
06-26-2016
Pleasant
Pros: Easy to get to and good enough, just very expensive for that property
Cons: Ac units are old, loud and dated, bathtub was one of worst, no mat or anti-slip......I actually fell and hurt myself!
Bed was bouncy, you felt everyone's moving
Thin walls could hear next person talking
7.5
Anonymous
Good
04-04-2016
Good value, easy to get...
Pros: Rooms are clean and my spa room was large. Good value and conveniently located.
Cons: Room was slightly dated.
7.9
Anonymous
Good
03-29-2016
Good
Pros: The guys at the bistro were extra accommodating and friendly. All the staff were friendly.
Cons: I had trouble securing early check in before hand. But there were so few guests on that date because of the holiday so it seemed unnecessary.
7.5
Anonymous
Good
03-22-2016
Would probably stay here again.....
Pros: It was conveniently located to the mohegan sun, restaurants and others. It was fairly priced
Cons: The hot water was touch and go at times. Called for room service and was told there was no room service available for breakfast I would have to come down to the Lobby Bistro. After getting dressed and going downstairs I was told by the Bistro staff there was a malfunction in the kitchen, Bistro was closed. I was very annoyed because I felt the front desk should have just explained that in the first place instead of advising me to come downstairs. I guess I would say they need to improve on their communication skills.
10.0
Anonymous
Exceptional
03-14-2016
I surprised my girlfriend with...
Pros: Staff was friendly, efficient and courteous (including the Shuttle driver).
Cons: Selfishly - Room Service would be great!
7.1
Anonymous
Good
03-10-2016
Good
Pros: I liked how the room had a big bath tub jacuzzi in it!
Cons: The bed was unconfortable
10.0
Anonymous
Exceptional
03-06-2016
My husband and I really...
Pros: The jacuzzi in th room
Cons: The prices at Starbucks
7.9
Anonymous
Good
02-29-2016
Good
Pros: The size of the room and the quality of the bed.
Cons: For the price of the room I would have expected breakfast to be included
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