Offered is comfortable, well-designed guest rooms. The lobby features an interactive 'Go board' with local information, a 24-hour market with sundries and a café-style restaurant. If available, request a room with a balcony, there is no additional cost. Guests can sign out a Wii gaming station from the front desk and play video games on the large flat-panel HDTV in the lobby sitting area.
Smoke free premises. 120 units. 5 stories, interior corridors. Accessibility (Call).
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Eco Certification
The Connecticut Green Lodging program recognizes properties that implement environmentally friendly practices, including energy and water conservation and the use of green housekeeping products.
valet and coin laundry, boarding pass kiosk, area transportation-Mohegan Sun Casino.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 53 guests
Showing reviews 1 - 5 of 47
8.3
Nice
Very Good
mature couple
09-09-2016
Pros:
Cons: I would have liked a refrigerator in the room . I bought fruit and juices and didn't have a place to store them
3.8
Steven
Poor
young couple
09-06-2016
Pros: Room was quiet.
Cons: Air conditions in the room were poor. Felt clammy. Turned down the A/C from 66 to 69 and be both woke up stuffy. TV kept cutting in and out like it was getting a poor signal.
7.9
Gale
Good
family with young children
08-31-2016
Pros: Clean and close to Mohegan sun. Liked the free shuttle to the casino
Cons: The wait staff at the food court was slow. Food was good
6.7
Annmarie
Pleasant
solo traveller
08-31-2016
Pros: Great location and shuttle to casino
Cons: Bed was alittle soft for our liking
9.2
Dave
Wonderful
mature couple
08-30-2016
Pros: whirlpool tub
Cons: somehow my reservation for my room got down graded, they claimed it was done by booking.com
9.2
Kathleen
Wonderful
mature couple
08-21-2016
Pros: Great comfy beds and when I asked for a quiet room I got a great 3rd floor room away from street traffic. Helpful greeting on check-in as well. Shuttle to casino a plus!
Cons:
6.7
Dan
Pleasant
mature couple
08-02-2016
Pros:
Cons: Bistro Burger - prepared in microwave
6.7
Roy
Pleasant
mature couple
06-26-2016
Pros: Easy to get to and good enough, just very expensive for that property
Cons: Ac units are old, loud and dated, bathtub was one of worst, no mat or anti-slip......I actually fell and hurt myself!
Bed was bouncy, you felt everyone's moving
Thin walls could hear next person talking
3.3
Anonymous
Poor
mature couple
04-14-2016
Pros: Lobby has been redone and is nice. Staff was friendly.
Cons: Rooms are VERY outdated with skimpy, yucky bedding and cheap towels. They're sparse at best with holes in the window coverings.
7.5
Rene
Good
solo traveller
04-04-2016
Pros: Rooms are clean and my spa room was large. Good value and conveniently located.
Cons: Room was slightly dated.
7.9
Heidi
Good
solo traveller
03-29-2016
Pros: The guys at the bistro were extra accommodating and friendly. All the staff were friendly.
Cons: I had trouble securing early check in before hand. But there were so few guests on that date because of the holiday so it seemed unnecessary.
10.0
Donna
Exceptional
Group Traveler
03-22-2016
Pros: Employees were very nice and helpful. Loved having the shuttle to the casino. Rooms were clean and spacious.
Cons: Bistro closed too early.
7.5
Cherise
Good
young couple
03-22-2016
Pros: It was conveniently located to the mohegan sun, restaurants and others. It was fairly priced
Cons: The hot water was touch and go at times. Called for room service and was told there was no room service available for breakfast I would have to come down to the Lobby Bistro. After getting dressed and going downstairs I was told by the Bistro staff there was a malfunction in the kitchen, Bistro was closed. I was very annoyed because I felt the front desk should have just explained that in the first place instead of advising me to come downstairs. I guess I would say they need to improve on their communication skills.
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
03-16-2016
Pros: Friendly staff
Cons: Raggedy floor boards that squeaked when you walked and dingy towels.
10.0
William
Exceptional
mature couple
03-14-2016
Pros: Staff was friendly, efficient and courteous (including the Shuttle driver).
Cons: Selfishly - Room Service would be great!
7.1
Cameron
Good
young couple
03-10-2016
Pros: I liked how the room had a big bath tub jacuzzi in it!
Cons: The bed was unconfortable
10.0
Felicia
Exceptional
young couple
03-06-2016
Pros: The jacuzzi in th room
Cons: The prices at Starbucks
7.9
Seasoned
Good
mature couple
02-29-2016
Pros: The size of the room and the quality of the bed.
Cons: For the price of the room I would have expected breakfast to be included
10.0
Brian
Exceptional
Traveling as Couple
02-22-2016
Pros: The hotel is directly off the highway. The place is so clean I was amazed. The staff at check in gave me the option to choose my room. I asked for a room with a balcony jokingly and got it. It is a non smoking hotel but with the balcony it's not an issue.
Cons: No
7.1
Athala
Good
mature couple
02-18-2016
Pros:
Cons: I wish a continental breakfast was included.
Many hotels give that offer now.
9.6
Dorothy
Exceptional
young couple
02-18-2016
Pros: Everything from, price to room to convenience.
Cons: Nothing.
7.9
Carlos
Good
mature couple
02-17-2016
Pros: I liked it all
Cons: Shuttle was small
6.7
Kayla
Pleasant
mature couple
02-16-2016
Pros:
Cons: We were told at arrival that we were booked for the shuttle we picked when we got down the shuttle people told us we were not signed up and their was no room for us. We woke up in the morning to loud noises that made us feel we were at a airport. We got ready and showered for breakfast which the front desk told us was 7-11 when we got downstairs the breakfast was already done.
9.6
Richard
Exceptional
solo traveller
02-16-2016
Pros: Responsiveness of staff problem.
Had problem with TV, given new room.
Very accommodating.
Cons: Everything was great.
8.3
Megan
Very Good
review category group of friends
02-13-2016
Pros: The staff was kind and made sure our two rooms were on the same floor. The shuttle to Mohegan sun is the best part! The rooms are clean and nicely sized, very comfy beds!
Cons:
10.0
Susan
Exceptional
review category group of friends
01-19-2016
Pros: Good place,friendly staff.
Cons: No complaints
5.8
Sophia
Okay
young couple
01-04-2016
Pros: The staff was super friendly.
Cons: The rooms look like they're straight out of an 80's horror film. It would do the hotel some justice to update the rooms.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
01-03-2016
Pros: Super friendly staff!!!
Cons:
9.2
David
Wonderful
mature couple
12-15-2015
Pros: Lobby is fine, rooms on the other hand need a bit of up dating
Cons:
10.0
Siya
Exceptional
11-28-2015
Pros: free snack free coffee great service
Cons:
8.3
Anonymous
Very Good
mature couple
11-02-2015
Pros: The staff were friendly and helpful. Nice lounging area.
Cons: The breakfast was okay but would rather have a buffet.
8.0
Stephanie
Very Good
10-26-2015
Pros: Shuttle service to mohegan but note it must be reserved in advance. Great staff.
Cons: No refrigerator in room :-(
10.0
Robert
Exceptional
Traveling as Couple
10-23-2015
Pros: Asked for upgrade and got it!!!
Cons: N/A
9.2
Stephen
Wonderful
review category group of friends
10-22-2015
Pros: Perfect location near the casino with a great room and helpful staff. The pool and hot tub were nice additions to have.
Cons: The shower didn't work while we were there, though we were able to get a partial refund.
9.2
Rose
Wonderful
solo traveller
10-21-2015
Pros: The staff was fabulous but the hotel was very hard to find.
They didn't have my reservation but they did accommodate me with a great room. Even with a balcony.
Had brft twice & dinner once @ bistro. Was very good food.
Cons: Very hard to find.
10.0
Daniel
Exceptional
Traveling as Couple
08-13-2015
i will stay here again
Pros: centrally located,friendly staff
Cons: no -everything was above our expectations and we travel extensively
10.0
Dorothy
Exceptional
Traveling as Couple
08-09-2015
Pros: The pool was heated and very clean. The staff was great for directions and local activities.Our room was quiet and comfortable.The only thing missing was a free breakfast!
Cons:
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
07-26-2015
Was okay for the money.
Pros: Shuttle was convenient, which was why I booked it.
Cons: No restaurant open late for after Mohegan concerts.
10.0
John
Exceptional
young couple
07-07-2015
Pros: Your staff was friendly, and very helpful with the questions my fiance and I had. The room was also very much to our liking! Especially the balcony!
Cons: Nothing too serious...but my card was charged a "security" fee. It would be returned, but I was unaware of this. Was unaware until my bank statement showed different prices paid for the room. I had to ask the front desk. Who was more than helpful explaining the situation.
7.5
Rafael
Good
solo traveller
05-27-2015
Pros: They had a restaurant next door. The bartender was nice at the hotel,
Cons:
10.0
Christine
Exceptional
mature couple
03-31-2015
Pros: Staff each and every one of them were very friendly and helpful. Accommodations very comfortable
Cons:
7.1
Anonymous
Good
mature couple
03-31-2015
Pros: Staff was very courteous. We were allowed to check in early. Room was clean and well appointed.
Cons: Price was too high considering or far it is from Mohegan Sun.
The hotel can use a freshening up.
10.0
Kathy
Exceptional
family with older children
03-16-2015
Pros: The cleanliness, and the friendliness of the staff were excellent.
Cons:
7.1
John
Good
mature couple
03-15-2015
Pros: Staff
Cons: No newspaper( WSJ)
7.9
Jody
Good
review category group of friends
12-16-2014
Pros: The staff was great. The room was great.
Cons: No complimentary coffee or breakfast. The cost of the room was expensive, then to have a Starbucks on premises that you had to pay high money for in the morning was disappointing.
7.9
Lori
Good
review category group of friends
11-16-2014
Pros: Cleanliness and modern lobby
Cons:
7.9
Diane
Good
solo traveller
11-08-2014
Pros: Convenient location to Mohegan Sun. Great shuttle service.
Cons: Breakfast area not appealing, and the food was bland. The former breakfast arrangement (before renovations) was MUCH better!
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