Quality Inn Old Saybrook

AAA Inspector Rating
100 Essex Rd
Old Saybrook, CT 06475- Map It
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AAA Inspector Rating Details (scale 1-5)
2.6
Overall
Room2.8
Bath2.6
Public Areas2.5
AAA Inspector Notes
Rooms are modern and comfortable with plush bedding. The bathrooms are tight but practical. Breakfast highlights include a make-your-own waffle machine, scrambled eggs, and sausage. Smoke free premises. 120 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 9 exit 1 northbound, just e; exit 2 southbound, just n on SR 154, then 0.9 mi se. 100 Essex Rd 06475.
Pool
heated indoor.
Dining & Entertainment
nearby, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 153 guests
Showing reviews 1 - 5 of 50
9.0
Verified AAA Guest
Wonderful
Family w/Teens
08-03-2017
The staff are friendly and helpful at this older hotel that has been remodeled in recent years.
Pros: Staff was friendly and helpful. Breakfast was very good with a variety hot and cold items. The room was clean and spacious with two king beds. The hotel is within 5-10 minutes of the shore and there are plenty of restaurants and stores nearby.
Cons: The hotel being an older building near the shore has a musty scent and the carpet in the room felt a little damp underfoot. The bathroom floor was clean but needs a good grout scrubbing.
10.0
Verified AAA Guest
Exceptional
Family w/Children
03-29-2017
It was great. The breakfast had many choices. The pool was great, and did not have a strong chlorine odor.
Pros: Most everything.
Cons: The lighting in the room could be better.
9.6
Verified AAA Guest
Exceptional
Couple
10-27-2016
The overall impressIon was very good. The young lady at the desk, Lei, was fantastic. Our only issue was when we walked in our room there was a slight moldy smell, almost like something had gotten wet and dried but left that smell.
Pros: Staff, breakfast, and closeness to our destination
Cons: I don't like the fact that my credit card was billed $332.36 and my printed bill was for $283.36, so who gets the extra $49?
7.6
Verified AAA Guest
Good
Couple
08-03-2016
Pros: Free parking, free hot breakfast, location, friendly, helpful staff
Cons: The breakfast room was too small and had to few tables and chairs to accommodate guests as they arrived for breakfast making those seated feeling like they had to rush through their breakfast. The indoor pool's walking area was soaked through (somehow it never dried out), the outdoor seating area was just a small fenced in area with no greenery or shade and the tables were cracked (area just very uninviting), and we did experience some kind of wet spot on the carpeting in our room outside the bathroom next to the Jacuzzi we had used the night before. On the whole a good hotel that seemed to be ready for an update ASAP.
10.0
Anonymous
Exceptional
mature couple
11-13-2017
Exceptional
Pros:
Cons:
Showing reviews 1 - 5 of 50