Complimentary coffee and tea is provided in the attractive, open-concept lobby. Rooms were renovated in 2016 and feature a soothing gray color scheme with Keurig coffee makers and large work desks. Guests enjoy meeting by the fireplace to catch the latest news or sporting event on the large flat-panel HDTV.
Smoke free premises. 142 units. 6 stories, interior corridors. Accessibility (Call).
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 189 guests
Showing reviews 1 - 5 of 50
8.8
Thomas
Excellent
young couple
09-16-2016
Pros: Great bed, clean very nice.
Cons: No exhaust bathroom fan, also no A/C in the bathroom and the door automatically closes so it gets hot unless you prop it open.
7.1
Byron
Good
solo traveller
09-15-2016
Pros:
Cons: Noise level in initial room from compressor or generator below room, Changed room and new room OK
3.3
Nysavanh
Poor
mature couple
09-09-2016
Pros:
Cons: it was very noisy. we did not get any sleep. people were running up and down the hall way; doors were being slammed all night. i was just laying there in bed and did not sleep at all. very very very unhappy.
7.5
Jessica
Good
solo traveller
09-07-2016
Pros: The hotel was clean and comfortable and there was coffee and water available in the lobby which is always great
Cons:
6.7
Russell
Pleasant
young couple
09-06-2016
Pros: Room were very clean ..
Cons: Breakfast was not included and the price to eat breakfast was not a good value . The service at breakfast was really bad. Table was set but dirty ( food stains and coffee cup rings on the tables ) , food was not replenished, the made to order chef was gone for the hour we had breakfast and the server asked if i wanted a coffee 3 times but never came back.( busy talking to the hotel staff or on the phone) When he did ask me anything else is was to give me the check ..
Very noisy .. was able to hear everything from the rooms surrounding our room from the AC vents ...
WIFI .. was not able to get on for free
9.6
Susan
Exceptional
solo traveller
09-06-2016
Pros: The room was very clean. The bed was so comfortable. The shuttle was a great option! Everyone was very nice and pleasant.
Cons: Closer ice machine.
7.5
Herbert
Good
young couple
09-01-2016
Pros: The cleanliness of the hotel.
Cons: The construction of above my room
8.0
Verified Hotel Guest
Very Good
Business Traveler
08-23-2016
Pros: The location was convenient with lots of restaurants and stores nearby. Easy access to nearby highways. Appreciated having a microwave and little fridge in the room.
Cons: No.
9.6
Kimberly
Exceptional
review category group of friends
08-15-2016
Pros: The staff were extremely friendly, I received fast and courteous service.
Cons:
7.9
Cathleen
Good
family with older children
08-14-2016
Pros: The room was nice and clean. There was a refrigerator, microwave, and coffee pot in the room. Each floor has a 24 hour laundry room at the end of the hall.
Cons: The hotel was being renovated and the pool was closed for all but the last two days of the week of our stay.
10.0
Cecil
Exceptional
solo traveller
08-11-2016
Pros: Beautiful and comfortabkevlobby.
Excellent guest room.
Great food.
Friendly staff.
Nice location.
Great memories I eill.always have of family gatherings at this wonderful hotel.
Cons:
5.4
Bruce
Fair
mature couple
08-10-2016
Pros: Food was good
Cons: The king bed that was supposed to be adjustable didn't work and I didn't sleep good both nights I stayed
3.3
Meliza
Poor
mature couple
08-09-2016
Pros: The staff was nice that's about it
Cons: Pool dirty no towels had to call for assistance for the pool only to be shut down the ice machine out of order with no sign the site is under construction and it doesn't tell you this before you book
9.6
Mark
Exceptional
solo traveller
08-08-2016
Pros: No free breakfast when booked from outside HH.
Cons:
10.0
Noel
Exceptional
review category group of friends
08-07-2016
Pros: Hotel services were great
Cons: Cocktail lounge. We were overcharged and did not realize until the next day. When questioned front desk at checkout, we were told we would have to look into it.
10.0
Flynnie
Exceptional
family with older children
08-05-2016
Pros: Ray at the front desk was awesome!
The lobby area was comfortable for hanging out even with the amount of guests - there was plenty of room for our group.
The pool was small but adequate for kids.
The rooms were clean and comfortable.
Plenty of places nearby to eat, and location was good - close to colleges we were visiting.
Cons: NA
10.0
Margaret
Exceptional
mature couple
08-04-2016
Pros: Very friendly helpful staff . Very comfortable room with amazing bed and pillows good value breakfast with variety of pre cooked or fresh cooked food
Cons:
9.6
Tom
Exceptional
solo traveller
08-03-2016
Pros: Tiffany at the front desk was extremely helpful getting my wifi connection straightened out. I liked that I could get a glass of Merlot to take to my room at 10;30 pm...
Parking is close and plenty of spaces...
Cons:
7.5
Cana
Good
young couple
08-02-2016
Pros: Nice hotel very clean, plenty of room service and food near by, hotel food and bar downstairs, hospitable etc.
Cons: Not worth the cost. Not much more to offer than other cheaper hotels near by. For the price we paid it was not really worth it, plus breakfast was an added cost as well as drinks and hotel food were expensive considering we had also paid for an expensive room.
7.5
Maria
Good
review category group of friends
08-01-2016
Pros: The location was just perfect. Staff was friendly. Easy access to main attractions, subway and port authority. There is also a great nail place we found nearby to get a massage before retiring for the day. Upon check in we received a discount card for the rooftop club. Beautiful view at night. Good crowd (a little young for me, twenties) and lively atmosphere but be prepared to dress up a bit.
Cons: My son slept on a pull out love seat. Springs were super loud whenever he moved so he ended up putting the mattress on the floor. Unfortunately while he was doing so he got cut by a spring that was hanging out of the mattress. Mattress was old and falling apart. Flat sheet was stained so my son used just the blanket to sleep with on the first night.
8.3
Michelle
Very Good
family with young children
07-31-2016
Pros: We would stay here again.
Cons:
4.2
Tisha
Disappointing
mature couple
07-27-2016
Pros: yogurt at breakfast was good.
Cons: Elevator was nasty. Room was clean but bed wasn't as good as it was in the past. Eggs were so oily, couldn't eat them.
7.0
Verified Hotel Guest
Good
Traveling as Couple
07-26-2016
Pros: The cleanliness
Cons: When I called for the price of the room ? I wasn't informed of the deposit charge too . So I didn't like that I wasn't told that all at the same time .
8.3
Jonas
Very Good
solo traveller
07-26-2016
Pros: Staff is friendly, beds are comfortable, it's good value for money in my book.
Cons: Wifi is a bit spotty, otherwise it's good
3.3
Paul
Poor
family with young children
07-21-2016
Pros:
Cons: There were water stains in our bathroom and sleeping area. Breakfast was way overpriced, pool under construction very loud guests. Overall terrible stay for us
9.6
Ann
Exceptional
family with older children
07-20-2016
Pros: great breakfast, staff, atmosphere, and gym.
Cons: bed was a little uncomfortable
7.9
Traveler
Good
solo traveller
07-13-2016
Pros: Everyone working there - particularly the front staff -was wonderful, very helpful and nice.
Cons:
8.0
Lily
Very Good
Business Traveler
07-10-2016
Pros: Great location. Nice people.
Cons:
7.9
Isabella
Good
family with older children
07-10-2016
Pros: Friendly staff
Breakfast with fresh fruits and berries.
Cons:
6.7
Salvatore
Pleasant
family with older children
07-05-2016
Pros: Had to pay for breakfast guide to survey
Cons: Noisy air conditioning I'm just putting something down
7.1
Kurt
Good
solo traveller
07-03-2016
Pros:
Cons: Couldn't use my Hilton Honors number because I booked through 3rd party. I won't be going back.
9.6
Debra
Exceptional
family with older children
07-01-2016
Pros: Very nice room. I liked the coffee and tea in the lobby.
Cons: We wish you could buy some items at breakfast and not the whole buffet. At $11.95 a little pricey since we were there for 4 nights.
10.0
Carolyn
Exceptional
solo traveller
06-30-2016
Pros: Slept like a log.
Cons: Nada
7.5
Janelle
Good
young couple
06-23-2016
Pros:
Cons: No free breakfast
10.0
Jill
Exceptional
family with older children
06-21-2016
Pros: Clean, comfortable and great location for our travel needs.
Cons:
7.5
Maribel
Good
young couple
06-21-2016
Pros: indoor pool, coffee, and breakfast.
Cons:
9.2
Diane
Wonderful
mature couple
06-07-2016
Pros: Staff and facilities were very nice.
Cons: Little warm on the elevators and the thermostat on the wall wasn't working.
7.9
Marc
Good
family with older children
06-06-2016
Pros: Location, staff
Cons: Interior a bit run down
7.1
Lynn
Good
family with young children
06-05-2016
Pros: The beds were comfortable. Breakfast buffet was good.
Cons: Rug was dirty , my grandkids bare feet got black walking on it and we had ants. They changed our room. Second room was better.
6.7
Phillipp
Pleasant
mature couple
05-31-2016
Pros:
Cons: We complained that the bed was sagging. They replied that there was a control on the side of the bed but - it did not work....
10.0
Lori
Exceptional
review category group of friends
05-31-2016
Pros: Stylish and well appointed! Reception was very accommodating. Did not have breakfast but it looked lovely.
Cons:
8.8
Cheryl
Excellent
mature couple
05-31-2016
Pros: Staff were professional and friendly.
Cons: Did not have complimentary breakfast.
8.8
Mark
Excellent
family with young children
05-30-2016
Pros: They kept there promise with my special request room was clean and comfort
Cons: I assume the price that booking gave me was the price I had to pay but they deducted more that I was told
10.0
Wendy
Exceptional
mature couple
05-30-2016
Pros: Everyone very pleasant
Cons: More conditioner
10.0
Margaret
Exceptional
mature couple
05-14-2016
Pros: Every one was friendly and helpful. Best pillows I ever slept on!
Cons:
10.0
Walter
Exceptional
solo traveller
05-12-2016
Pros:
Cons: No improvement needed Hilton is the best
9.6
Susan
Exceptional
mature couple
05-02-2016
Pros:
Cons: Should offer a free breakfast.
10.0
Helena
Exceptional
review category group of friends
03-31-2016
Pros: Staff was very friendly and courteous. Room had plenty of space and easy access per our limitations. Cleaning staff very through.
Cons:
8.3
Artr
Very Good
mature couple
03-27-2016
Pros: Surprisingly good restaurant.
Cons:
7.5
Andrea
Good
young couple
03-22-2016
Pros: Helpful and efficient staff.
Cons: They have a bar but it was not available after 10pm which was a downer.
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