Best Western Executive Hotel of New Haven - West Haven

AAA Inspector Rating
490 Saw Mill Rd
West Haven, CT 06516- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room2.9
Bath2.7
Public Areas2.9
AAA Inspector Notes
Most of these good-size rooms feature white, triple-sheet bedding packages. Among the modern updates are granite countertops in the bathrooms and 37-inch flat-panel HDTVs. Ask for a top-floor room to minimize the level of sound from the highway and views of the abandoned building next door. Smoke free premises. 100 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 42, 0.3 mi sw on SR 162. 490 Saw Mill Rd 06516.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
resort fee.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 188 guests
Showing reviews 1 - 5 of 50
3.2
Verified AAA Guest
Poor
Business
03-30-2017
Hotel staff members were rude and unwelcoming. They seemed to be bothered by having guests checking in and checking out of the hotel. At breakfast, there was rotten milk, and I had to pour it out.
Pros: Free HBO in room
Cons: Rude staffBreakfast
8.0
Hulda
Very Good
Business Traveler
11-24-2017
Pros: The Jacuzzi tub in the king room i awesome...much needed after a long week at work.
Cons: I don't like that there is no room service, but the free breakfast makes up for that!
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
11-24-2017
Pros: The convenient location.
Cons: Cost is a little high. Although it probably would have been more worth it, if I had time to use other amenities there such as the pool, fitness center, and/or internet.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
11-24-2017
Pros: location
Cons: desk manager
10.0
Carrie
Exceptional
11-24-2017
Pros: Staff was great all the time.
Cons:
Showing reviews 1 - 5 of 50