Best Western Executive Hotel of New Haven - West Haven

AAA Inspector Rating
490 Saw Mill Rd
West Haven, CT 06516- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
Most of these good-size rooms feature white, triple-sheet bedding packages. Among the modern updates are granite countertops in the bathrooms and 37-inch flat-panel HDTVs. Ask for a top-floor room to minimize the level of sound from the highway and views of the abandoned building next door. Smoke free premises. 100 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 42, 0.3 mi sw on SR 162. 490 Saw Mill Rd 06516.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 141 guests
Showing reviews 1 - 5 of 50
3.3
Heather
Poor
family with young children
09-26-2016
Pros: Close to where we needed to be.
Cons: The staff did their best to accommodate us, but the walls are too thin and the noise from the highway is too loud. We had to change rooms twice. Also the first room the phone wasn't working and the last room the tv or refrigerator wasn't working.
8.0
Irwin
Very Good
solo traveller
09-25-2016
Pros: every thing except eggs
Cons: Eggs were like rubber, terrible. For the price of room you should afford to put out real scrambled eggs
10.0
Virginie
Exceptional
young couple
09-09-2016
Pros: The room on the 7th floor was amazing !! Huge window !!!!!!
Cons:
6.7
Cheryl
Pleasant
family with older children
08-30-2016
Pros: It was more than adequate for a late check-in, one night stay. The room was clean and the beds were reasonably comfortable. I booked it as the best of few remaining last-minute options near a college campus and it sufficed.
Cons: As others have commented, the hotel entrance from the street was poorly marked, but even worse, we had to drive through a dark, pot-hole ridden driveway to get to the front of the hotel. The complimentary breakfast was mediocre at best. Fortunately, there was a Starbucks a block away.
5.4
Alistair
Fair
solo traveller
08-28-2016
Pros: The staff was very courteous. Check-in and Check-out were quick, and smooth.
Cons: I booked a non-smoking room. The room reeked of cigarette smoke. There were stains on and damage to the furniture. The remote to the TV didn't work well (without excessive effort). For $200, it just wasn't a financially equivalent stay/ experience. I would not return.
Showing reviews 1 - 5 of 50