Sheraton Reston Hotel

AAA Inspector Rating
11810 Sunrise Valley Dr
Reston, VA 20191- Map It
Members save up to 15%, plus Starwood Preferred Guest® benefits!
Photos
X
AAA Inspector Notes
This hotel consists of a tower and a horseshoe-shaped wing. Guest rooms are comfortable and modern. Pets are accepted, however dogs only, under 40 pounds. Smoke free premises. 298 units. 4-6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 267 (Dulles Toll Rd) exit 12 (Reston Pkwy), just s. 11810 Sunrise Valley Dr 20191. Station: Wiehle-Reston East.
AAA Benefit
Members save up to 15%, plus Starwood Preferred Guest® benefits!
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry, airport transportation, room service, area transportation-within 2 mi, Whiele Ave Metro Station & Reston Town Center.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 130 guests
Showing reviews 1 - 5 of 50
3.3
Jessica
Poor
review category group of friends
05-24-2016
Pros: The bed was small but decently comfortable.
Cons: This Sheraton did not meet the standard of its name and/or brand. The staff was generally rude, disinterested and unconcerned. The room included two full size beds instead of queen size. The bedding was the incorrect size for the bed and kept falling off. The towels were hard and inconsistent in quality. Some were threadbare. The temperature was not well controlled by the thermostat inside of the room. Our room was too warm the entire 6 days. We asked for a fan to help and were told that there were none available. The shuttle drivers were either a few minutes late or a few minutes early. Although they say they leave every half hour, that's not accurate. This hotel is a full hour and a half away from D.C. by metro and the shuttle only services the Dulles airport; not Reagan. The drivers will take you to the Reston area metro station but will only pick you up if you arrive back before 10:30 pm. This was a decent hotel but no where close to what I expect from a Sheraton hotel associated with a major city. This hotel benefits in pricing from the Sheraton name but does not offer the service or quality of hotels bearing that name. I do not feel like this was a good quality for my money.
5.4
Viacheslav
Fair
review category group of friends
05-24-2016
Pros: Location, price
Cons: Staff was not helpful, hotel needs updating.
7.9
Anonymous
Good
family with young children
05-24-2016
Pros: very clean hotel great price
Cons: no parking available due to Potomac High School Prom being held at the hotel. Had to park in underground parking garage at a different hotel the Westin, near this Sheraton, at 10 pm at night. Had sick child and could not get him up to room due to taking about 20 minutes to find a parking spot finally in a different hotel. Did not feel safe parking in an underground garage late at night while I was alone. When asked the woman at the counter where i could park because all spots were full in the lot I was told that because of the prom, there was nothing they could do, try the garage.
10.0
George
Exceptional
review category group of friends
05-17-2016
Pros: Loved everything except the bar tender in the bar
Cons: The bartender on the second floor lounge was not bar professional or pleasant
5.0
Ahmed
Fair
solo traveller
05-15-2016
Pros: QUITE LOCATION
Cons: OLD FACILITY AND PEOPLE THERE ARE NOT HELPFULL
Showing reviews 1 - 5 of 50