Sheraton

AAA Inspector Rating
11810 Sunrise Valley Dr
Reston, VA 20191- Map It
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath2.8
Public Areas3.0
ARATED
AAA Inspector Notes
This hotel consists of a tower and a horseshoe-shaped wing. Guest rooms are comfortable and modern. Pets are accepted, however dogs only, under 40 pounds. Smoke free premises. 298 units. 4-6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 267 (Dulles Toll Rd) exit 12 (Reston Pkwy), just s. 11810 Sunrise Valley Dr 20191. Station: Wiehle-Reston East.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service, area transportation-local offices, Wiehle Ave Metro Station & Reston Town Center.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 231 guests
Showing reviews 1 - 5 of 50
6.3
James
Pleasant
young couple
04-15-2018
OK, but I would have...
Pros: The hotel is a typical medium-range hotel. The meetings rooms were OK, especially the Ballroom.
Cons: They charged me exactly the amount quoted when I booked. But that was supposed to include airport transfers, which had been withdrawn at the time when I arrived. The price should have been adjusted. Before I left home I tried to find out about the airport transfer that were advertised. But my emails about this were never answered. The restaurant was moderate, except that in the breakfast buffet the plates were cold, so that by the time you've eaten half your scrambled egg, the rest was cold. There are no real shops in the hotel, which wouldn't matter if there were shops within an easy walk outside, But there aren't.
7.0
Stephen
Good
Traveling as Couple
04-13-2018
Pros: It was clean.
Cons: No Microwave in room, only one in the entire hotel and its by the front desk. Who wants to warm food up in front of guests checking in. Rooms not very warm in the winter. Had to ask for extra towels in room only 3 towels for 2 people
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
04-13-2018
Pros:
Cons: Never got in room movies to work
8.0
Verified Hotel Guest
Very Good
Solo Traveler
04-13-2018
Pros: Nice Fitness center
Cons:
4.0
Laura
Disappointing
Traveling as Couple
04-13-2018
Pros: Very clean, beds are comfortable.
Cons: Waited 20 minutes in a completely vacant lobby to check in. No staff present whatsoever. Did not feel safe.
Showing reviews 1 - 5 of 50