The stylish lobby is a nice place to relax or finish some work. Guest rooms vary in size and layout, and offer comfortable furnishings with all white bedding.
Smoke free premises. 126 units. 10 stories, interior corridors. Accessibility (Call).
Cons: The most disappointing stay I have ever had at a Marriott property. We were celebrating our 35th anniversary and the desk clerk said great because our suite overlooked the heated pool and fire pit, it didn’t it overlooked parking lot construction. The room was extremely cold , thermostat in Spanish or French, can't figure out how to get heat. Two phone calls to guest services and someone will be right up, never happens. I go down to front desk, they're sorry but we're really busy. They will send up car valet to fix, really, no maintenance staff? He comes but doesn't understand system either but will go to main controls to fix, never hear back. Ask for two blankets, they deliver them with a space heater. Run it for a while but uncomfortable running it in the bedroom all night, a safety issue.
No TV in bedroom so we have to sit in room to watch TV on the most uncomfortable couch ever, wrapped in blankets, no other chairs to sit on. Wife puts hand on couch to discover a needle and thread left by prior occupants glad it didn't break the skin. Paper cups, no glassware, no extra blankets in room, shower had black dirt or mould, and this is a suite.
Both of us keep waking up all night cold.
And you charge me $287.02 for the privilege of basic camping. Absolutely unacceptable. When I complain to staff, they’re sorry.
I request you comp the cost of the room and add some Marriott points to my account. Thanks
Pros: Clean. Not noisey
Cons: Price little high
Pros: The bed was comfortable and the room was plain but clean. The hotel was very busy and seemed understaffed, but front desk was still very nice and helpful to us.
Cons: The room was awkwardly laid out: It was difficult to get to the fridge or door with the desk located where it was. The room was long and narrow - easier for a single person than a couple in the room.
We were going to eat at the "Bistro" but that was more cafeteria style with a single menu printed behind the bar rather than table service. We opted to walk a few blocks to a grill and pub.
family with older children
Pros: The staff was very friendly and helpful.
Pros: Clean & comfortable
Cons: Parking was a little inconvenient. Staff person was okay but not very friendly. She talked really fast and seemed generic. No real warmth.
Pros: proximity to city center
Cons: seems like staff you interacted with was a bit 'automated'; no real enthusiasm evident in anyone.
Pros: The staff, front desk and Bistro, were very friendly and helpful.
Cons: The room was very small and tight for two people.