Westin Wilmington

AAA Inspector Rating
8.7
Excellent
113 Guest Ratings
818 Shipyard Dr
Wilmington, DE 19801- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.8
Overall
Room3.6
Bath3.7
Public Areas4.0
AAA Inspector Notes
Sleek design and upscale décor are prevalent throughout this hotel, from the gorgeous lobby to the lovely, spacious guest rooms featuring signature "Heavenly Beds" with plush sheets and pillows. You'll love the additional amenities, including iMac computers in the business center, and a state-of-the-art fitness center with individual TVs on each cardio machine. If you forget your workout clothes, for a $5 fee the hotel will provide all the attire you need, even shoes! Smoke free premises. 180 units. 10 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 6, just w, then 0.5 mi s. 818 Shipyard Dr 19801. Station: Wilmington.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes.
Sports & Recreation
trails, exercise room.
Guest Services
valet laundry, room service, area transportation-within 3 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 113 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: The floor to ceiling windows are great and the beds are very comfortable. The front desk was also very accommodating.
Cons: The bathroom wasn't especially clean. The bartender was also preoccupied elsewhere most of the time.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean hotel and rooms, with friendly staff. A great stay, would stay again!
Cons: The hotel is clean and modern, but does not have a lot of personality. At 4-stars, I'd like a little more in this regard. Also, room was near elevator, which made a bit of noise throughout the night. Hotel ensured me they are working on it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: They were able to put me and my family in a suite that was beautiful.
Cons: No. They were excellent.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Customer service
Cons: No access to microwave for convenience. If not in the room, should be a available to use.
6.0
Anonymous
Pleasant
08-11-2017
Wifi free in lobby. Clerk informed us that we should enter name and room, select payment option, but would not be billed. Clerk was incorrect, we were billed, had to correct at check out. Car show was being hosted at adjacent facility. Many people staying at hotel were part of the car show. Contacted concierge first night to ask for security to quiet nearby rooms having party and playing loud music. Took 5 minutes for concierge to answer. Noise continued until 2 a.m. Didn't bother trying to get noise quieted the following night. Would have been nice to have been put on a floor where sleep was a priority over partying. If you can't get a decent night's sleep, all of the other amenities aren't really meaningful.
Pros: Room was clean and well appointed.
Cons: Ventilation system allows for sound to travel from other rooms.
Showing reviews 1 - 5 of 50