Located on the grounds of the historic Gallaudet University, the property's guest rooms feature expanded amenities, including spacious desks with ergonomic chairs, video phones, teletypewriters (TTY). Make sure you take time to enjoy the black-and-white photographs of the university adorning the corridor walls. The bistro serves breakfast and lunch. Light fare options for dinner are available in the lounge on the mezzanine.
Smoke free premises. 122 units. 5 stories, interior corridors. Accessibility (Call).
valet laundry, area transportation-Union Station & NoMa Metro Station.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 155 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Solo
09-25-2016
I would definitely be staying here again. The staff was great. In clouding the security guard who helped show is to our hotel. The
Pros: It was a learning experience . It was a pleasure to picked up and dropped off to Union Station. The maid service was fantastic.
Cons: No entertainment ....
9.0
Verified AAA Guest
Wonderful
Family w/Teens
08-19-2016
Pros:
Cons: Had to pay $22 for parking.
7.1
Gail
Good
review category group of friends
09-28-2016
Pros: Jose at the front desk was nice and accommodating. The woman who drives the shuttle is pretty awesome. She was patient and kind to an older guest. She was also a great driver.
Cons: Some of the front desk staff weren't very nice or helpful.
I asked for a late check out and was told no. 1 hour was all that I was requesting.
The showers don't have liners causing water to go on the floor.
9.2
Andy
Wonderful
young couple
09-28-2016
Pros: Staff at the 'Bistro' were extremely friendly & helpful. Liked the shuttle that took you to Union Station.
Cons: poor internet connection in lobby & also in room. I think because of the overuse of the server & system due to guests & conventions caused the poor connection
10.0
Alice
Exceptional
solo traveller
09-24-2016
Pros: Proximity to my daughter who lives nearby. Also easy access to restaurants ,etc...
Cons: Bistro was good for breakfast but closed early.
7.5
Susan
Good
mature couple
09-22-2016
Pros: Quite rooms
Cons: Far from restaurants
7.5
Santiago
Good
young couple
09-22-2016
Pros: location
Cons: friendlier people
8.8
Chris
Excellent
young couple
09-20-2016
Pros: Excellent breakfast. Bus to and from Union Station was a real bonus for us. Always on time and drivers pleased to serve.
Polite and cheerful staff and attentive
Wonderful surroundings and we found the hotel to be very quiet.
Cons: No towels left on our last night and the bathroom had not been cleaned very well.
10.0
John
Exceptional
mature couple
09-20-2016
Pros: Nothing to dislike
Cons: Nothing
7.9
Richard
Good
family with young children
09-17-2016
Pros: Bed and room were excellent. One staff behind the registration desk was excellent; however two others were not at all up to par.
Cons: breakfast should be included; confusion on the continental only portion - no mention of the extra $5.00. Parking should be free.
$7.00 for a bottle of beer is outrageously over priced. one staff was excellent; two other were terribly incompetent.
8.8
Soyoung
Excellent
family with young children
09-17-2016
Pros: It was convenient to use the shuttle bus.
And all the staffs were very kind and nice
Cons:
2.9
Ali
Poor
family with older children
09-09-2016
Pros: No thing
Cons: You feel like students. The workers are not speak.they let dogs inside elevator. No shops near hotel.
10.0
Alexey
Exceptional
family with young children
09-08-2016
Pros: Great Breakfast! Nice people!
Cons:
8.3
David
Very Good
mature couple
09-07-2016
Pros: beds were comfortable
Cons: had some trouble with the booking
10.0
Steven
Exceptional
solo traveller
09-05-2016
Pros: Everything
Cons: Nothing
10.0
Majed
Exceptional
family with young children
09-01-2016
Pros: When you stay in this hotel you will discover new thing
Cons: Everything was good
9.6
Mona
Exceptional
family with older children
08-29-2016
Pros: Really nice location, and staff was very friendly.
Cons: My bed was too small,and mattress was old.
8.3
Christine
Very Good
young couple
08-26-2016
Pros: Spacious room. Quiet place.
Free shuttle to Central Station was convenient (although not enough bus, especially on week-end).
Walking distance to metro station.
We also enjoyed the coffee machine in the room.
Cons: Not enough furniture (only one chair in a room for 2, a fridge and boiler would have been appreciated too).
6.7
Julie
Pleasant
family with older children
08-25-2016
Pros: The staff was super friendly. The breakfast was a bargain and very delicious. We enjoyed being on the Gallaudet's campus and being able to walk around and enjoy the beautiful buildings and grounds. It was very nice having access to our vehicle whenever we needed it and not having to deal with valet. Being right next to the Union Market was very convenient and enjoyable.
Cons: Housekeeping was awful. The fan in our bathroom was covered in dust. We had to ask three times for an extra set of towels and only received them after going to the front desk at 10 PM. Only one coffee mug in the room that leaked all over. We left a note letting housekeeping know it leaked and asked for two mugs to replace it. We got no coffee mugs and had to go to the front desk to get them ourselves. The next day the tissues were used up and not replaced so we had to put the tissue box on the sink to get more tissues the following day. The ice bag for the ice bucket wasn't replaced after we used it for our cooler since there isn't a refrigerator in the room. After getting three sets of towels only two sets were replaced and on one day no bath mat was replaced so we had to use a hand towel on the floor. Really frustrating for the amount of money we were paying. It was also difficult to eat there on Monday night when the Union Market was closed. They have no restaurants open at Kellogg in the evening and no restaurants to walk to. The mattresses need a pillow top cover because they are very uncomfortable and should be updated. The TV is also very frustrating. While trying to view the guide it would suddenly switch to another mode on the TV. Trying to figure out how to get it back to TV and then find what we wanted to watch was a pain! A list of channels on a paper directory would be helpful.
8.8
Melissa
Excellent
family with older children
08-24-2016
Pros: The front desk staff was nice. They suggested good places to eat, while we were there.
Cons: The beds are not soft and the bottom sheets pulled off easily because they use flat and not fitted sheets.
9.2
Belinda
Wonderful
family with older children
08-24-2016
Pros: I really enjoyed staying here. The workers were very friendly and helpful. The hotel is in very good shape and is welcoming. The parking is, for DC, very reasonable in price. Gallaudet University, where the hotel is located, is a university for the deaf and I was very impressed by this environment. Beautiful place! The breakfast buffet is delicious!
Cons: When we arrived the room did not have enough towels and toiletries, but they were quickly delivered. Beyond that, everything was fine.
8.8
Ricardo
Excellent
family with young children
08-23-2016
Pros: they have shutter
Cons:
7.9
Rosa
Good
family with older children
08-18-2016
Pros: Location very convient for business. Breakfast hours could be extended at least to 10:30am. Was compensated $50 inconvience fee. Should have compensated a full day for inability to take a bath.
Cons: Air Conditioner did not cool. Water pressure in shower too low. Spray would not wash the soap off body or rinse hair. Toilet lever had to be rattled to stop from running. Room rate too high for the issues in room. Bed elevated on risers so when you sit on bed, possibility of injury because weight on end, see saw motion.
4.6
Miranda
Disappointing
family with older children
08-18-2016
Pros: easy location for tourism plus they run a morning shuttle bus
parking
big breakfasts
Cons: service was impolite and several times tried to charge us for services not requested.
the room was never cleaned nor beds made the whole time we were there.
8.8
Iñaki
Excellent
young couple
08-17-2016
Pros: Great Breakfast
Cons:
10.0
Norma
Exceptional
review category group of friends
08-16-2016
Pros: Hotel was just what we needed, such a lovely room for a group of young travellers! And the price was so reasonable, I will definitely recommend you
Cons:
9.6
Michael
Exceptional
solo traveller
08-15-2016
Pros: Nice sized room. Clean.
Cons:
10.0
Denise
Exceptional
young couple
08-12-2016
Pros: They offer a shuttle service within 3 miles of the hotel. It made getting back and forth from the center free and convenient.
The breakfast staff were wonderful to work with!
Cons: Better response time in the evenings for shuttle pick-up.
6.7
Kaushik
Pleasant
family with young children
08-11-2016
Pros:
Cons: Bathroom was clogged
7.5
Sandra
Good
family with older children
08-10-2016
Pros:
Cons: One of the lamps was missing a light bulb. A person was cleaning the bathroom when we went into our room. That was a little weird.
6.7
Monake
Pleasant
solo traveller
08-09-2016
Pros: Room and breakfast were good. In general the location was a good start for sightseeing. The nearest metro station is a 10 min. walk and to the capitol it is a 30 min. walk.
Cons: Shuttle bus leaves very limited times on Saturday and not at all on Sunday (was not mentioned). Staff could not provide information about public transport.
In general, the staff was very unfriendly and not helpful.
7.1
Biju
Good
family with young children
08-09-2016
Pros: Air conditioning worked well; room was comfortable!
Cons: Bed (King) was not as comfortable as we would have liked. We didn't have enough towels; but additional towels were provided by the front desk (we just had to go there to get them).
5.8
Judith
Okay
family with older children
08-09-2016
Pros:
Cons: They charge you an extra $22 a night for parking and they say you get free breakfast but it's only like cold cereal because if you wanted the eggs and bacon it's an extra $5 per plate
9.2
Susan
Wonderful
family with older children
08-02-2016
Pros: The hotel staff was amazing. They were all able to communicate utilizing sign language and those that had a hearing impairment wrote their questions/answers down on paper for the hearing community.
Cons: The neighborhood around the campus was not safe.
7.5
Petronella
Good
family with young children
07-31-2016
Pros: Good location and friendly staff
Cons: Nothing
8.8
Robert
Excellent
family with older children
07-30-2016
Pros: Great location to the city attractions, great value.
Cons: There was not one microwave on the property. .
9.2
Tiffany
Wonderful
young couple
07-28-2016
Pros: I had a nice time
Cons: Not much
7.5
Business
Good
solo traveller
07-24-2016
Pros: Price
Cons: Location
8.3
Jen
Very Good
family with young children
07-24-2016
Pros: Breakfast Staff were SUPER FRIENDLY! and kind to my kids.
Cons: We asked for an extra blanket and was told there wasn't any.
I didn' t like being charged for parking since the Hotel was located on a University property with PLENTY of parking throughout the property.
This is not a City Hotel where parking on the street is not an option.
5.0
John
Fair
review category group of friends
07-23-2016
Pros: The grounds were fenced in
Cons: The shuttle service was badly displayed the sheet told what times you would get picked up but it did not tell you that you had to be on the third floor of the parking lot at union station when we asked people at union station where the shuttle was they never heard of you . Also the website told me when I signed up for breakfast was included with our package and when we went for breakfast it wasn't included so I had to pay an extra $95 for breakfast
7.9
Jw
Good
family with older children
07-22-2016
Pros: Good bases for a short and affordable visit to Washington
Cons:
8.8
Nyen
Excellent
family with young children
07-21-2016
Pros: Excellent place for people on budget traveling.
Cons: No fridge in the room
5.0
Bforrest
Fair
young couple
07-18-2016
Pros:
Cons: The hotel sits in the middle of a college campus.
9.6
Erika
Exceptional
young couple
07-18-2016
Pros: Very clean, easy check in, friendly staff, good breakfast, complimentary printing from lobby computer.
Cons: Parking costs over $20 for a night.
2.9
Soren
Poor
family with young children
07-16-2016
Pros: Quiet, its within the gate the university . Good parking facility free of charge. Short driving distance to Capitol hill (but would pay for better location another time in city) .
Cons: Not much good to tell. Rooms are in great need of re-decoration - just painted concrete walls - old dirty feeling of carpet. Bathroom was falling a part . Literally the handle of the shower feel off, almost in the head of my baby. And my baby slipped in the bad shower. Staff just told us not to shower the baby there - very disappointing :( A youth hostel at best, with a fancy reception filled with copy design furnitures. Go for a chain of hotels instead.
10.0
Jehu
Exceptional
family with young children
07-15-2016
Pros:
Cons: Continental breakfast or hot breakfast not included
Cons: High price for a conference style room. Would have liked a table and two comfy chairs in a King size room.
7.5
George
Good
family with young children
07-14-2016
Pros:
Cons: Breakfast not included in the price
10.0
Michael
Exceptional
family with young children
07-13-2016
Pros: This is Deaf Friendly environment.
Cons: No swimming pools
5.0
Reid
Fair
solo traveller
07-12-2016
Pros: Liked campus and location -- signage could have been better to find the actual building.
Cons: Bed poorly made. My feet were touching the bare mattress. Charged me $6 to "clean my room" each day. Huh? 4115 room next to mine had noisy child. When I mentioned at checkout, there was nothing. No apology or attempt to make me feel empathized with. Papers behind bed stand (I moved it to plug my charger in). Food between bed and stand on floor.
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