Mandarin Oriental, Washington D.C.

AAA Inspector Rating
8.7
Excellent
102 Guest Ratings
1330 Maryland Ave SW
Washington, DC 20024- Map It
Photos
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AAA Inspector Notes
Surroundings at this luxury hotel are sophisticated and elegant, and the staff displays exceptional attention to detail. They designed the rooms with comfort, relaxation, and productivity in mind. DVD players are in all rooms. Room service is available 24 hours. Pets are accepted, but they must be 40 pounds or less. Electric car charging stations are available. XBox & Playstation game consoles available on request. Smoke free premises. 397 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Independence Ave SW, just s on 12th St SW. 1330 Maryland Ave SW 20024. Station: Smithsonian.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, steamroom, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, airport transportation, room service, child care, area transportation-downtown.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 102 guests
Showing reviews 1 - 5 of 50
8.8
Cat
Excellent
mature couple
09-27-2016
Pros: Location and overall ambience
Cons: Extremely slow and unattentive service in the Muze restaurant and lobby bar.
9.6
Jiahao
Exceptional
review category group of friends
09-27-2016
Pros: Jasmine tea is so nice! I like it.
Cons:
10.0
Clara
Exceptional
solo traveller
09-24-2016
Pros: The room and reception area and the friendliness of the staff.The first elevator that I got on did not respond to my key.
Cons: The first elevator that I got on did not respond to my room key.a WOW Hotel!
9.2
Sunita
Wonderful
young couple
09-05-2016
Pros: Great stay!
Cons:
7.9
Jennifer
Good
family with young children
08-21-2016
Pros: Room service was fantastic! The room service and housekeeping staff were all exceptionally courteous.
Cons: The front desk seemed overwhelmed when we arrived and our room was not ready until after 3pm. Some of the staff seemed like they were walking on eggshells keeping high demand guests happy so the overall vibe was more tense than relaxing, particularly in the common areas.
Showing reviews 1 - 5 of 50