Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Inspector Pick (Classification): I selected this lodging as an inspector pick for Boutique Hotel because its quiet, convenient location and intimate guest rooms with espresso machines
This hotel offers an intimate setting in a quiet, residential area nestled amongst embassies and a few blocks from Dupont Circle. The guest rooms are comfortable and well appointed, some are compact. Sleep on Frette bed linen and brew your own espresso with the in room espresso maker. The staff is most accommodating, and a wine hour is held daily 5-6 pm.
Smoke free premises. 75 units. 6 stories, interior corridors.
Pros: Comfy bed, great lighting in the room. Helpful desk staff.
Cons: Dark, shabby, breakfast with headache-inducing music. $12 for continental breakfast offerings that were adequate as fuel. But otherwise yucky: coffee machine and limited teas. low-end cereals, cheese, lunch meat.
10.0
Sylvia
Exceptional
review category group of friends
04-26-2017
Pros: Service was amazing. Very attentive.
Cons: Loved every part.
10.0
Maryette
Exceptional
family with young children
04-20-2017
Pros: The staff were very polite, courteous and helpful... i love how they were very attentive to our needs and the wine hour was a plus!
Cons: Nothing....
8.3
Anonymous
Very Good
young couple
04-12-2017
Pros: Location based on our needs was great experience
Cons: Decor a bit outdated
10.0
Daniel
Exceptional
solo traveller
04-10-2017
Pros: Free and very flexible bike rental amenity;
Complementary bottled water available on demand;
Nespresso machine in rooms for complementary coffee on demand;
Excellent location and friendly, cool and helpful staff!
Cons: Wi-fi connection could be better.
7.1
Megan
Good
family with young children
03-17-2017
Pros: Friendly and helpful staff good location
Cons: Too noisy. Rooms are not soundproofed and all noises carry from lobby areas into rooms.
10.0
Xanthine
Exceptional
young couple
02-24-2017
Pros: One of the most comfortable beds I've ever been in in a hotel. Cookies in the lobby, fruit in the hallway, espresso machine in the room (!), glorious shower, lovely decor.
Cons: Honestly, nothing.
10.0
Margie
Exceptional
family with young children
02-21-2017
Pros: The location was excellent and price was unbeatable for the quality!
Cons:
9.6
Peter
Exceptional
solo traveller
02-21-2017
Pros: fireplace area, wine, cheese nice touch
Cons: coffee machine didn't work
9.2
Altantsetseg
Wonderful
family with young children
02-19-2017
Pros: Wine, cheese and staff
Cons:
10.0
Anonymous
Exceptional
review category group of friends
02-18-2017
Pros: Such friendly and helpful staff. Beautiful, functional rooms. Clean, in a great area, and a total bargain! A real hidden gem of Washington.
Cons:
10.0
Catherine
Exceptional
solo traveller
01-31-2017
Pros: Quiet, clean, very friendly staff, cute neighborhood, walking distance to metro, comfortable bed, excellent room service.
Cons: More desk space would have been useful.
6.3
Anonymous
Pleasant
young couple
01-25-2017
Pros: staff outstanding, rooms were clean
Cons: If you are looking for a good night's sleep, do NOT choose this hotel. Cheap mattress and the pillows are so hard and flat I actually looked to see if they had folded up a blanket and put it in the pillowcase. Also, the rooms are VERY small(we were two people and could hardly turn around in there) and the smoke detectors have a garish green light on them that illuminates the whole room when you turn off the lights. The shades do not fit the windows so the morning light comes in as soon as the sun comes up. Our window faced a brick building....this is after the person checking us in told us we had one of the nicest rooms "only two" of this particular configuration left. The staff was outstanding though, very friendly and eager to please. Would not stay there again.
10.0
Robert
Exceptional
young couple
01-24-2017
Pros: Staff was great!
Cons:
9.6
Scott
Exceptional
solo traveller
01-23-2017
Pros: Convenience and price were remarkable. Also very flexible and helping with things that came up like having to extend, or an extra nespresso capsule and lining up annuber driver.
Cons: Only complaint - unsecured wireless. In my business i need secured.
9.6
Mannerheim
Exceptional
young couple
01-13-2017
Pros: The hotel was great in a very peaceful and quiet neighborhood. The complimentary wine hour every evening in the cozy lounge area offered an opportunity to relax. The room was also cozy and relatively spacious. The location was great; the Dupont Circle metro stadion was not far away and Georgetown, the Mall and other places to see were not that far away either. We would definetely stay there again.
Cons: Nothing. Everything was great.
9.6
Travis
Exceptional
young couple
01-04-2017
Pros: It was very charming and classy
Cons: None it was a great place to stay
10.0
Noreen
Exceptional
young couple
12-31-2016
Pros: People at the front desk could not have been any more helpful or nicer to deal with!
Lovely wine and chees hour too!
Cons: Our room was small. But, for the price, still good value.
7.5
Anonymous
Good
solo traveller
12-17-2016
Pros:
Cons: Breakfast
8.8
He
Excellent
review category group of friends
12-11-2016
Pros: very friendly staff,
Cons:
8.8
Anonymous
Excellent
review category group of friends
11-21-2016
Pros: Great location in the historic district. Nicely decorated rooms. "French" inspired atmosphere. Very good shopping facilities and plenty of good food options nearby.
Cons: Despite the overall attempt to brand this as a "French" hotel, the breakfast looked not appealing and was not worth $12. We chose not to try though. They had a buffet with white American-style toast, muffins, sugery yogurt, and no healthy options.
8.8
Bryan
Excellent
young couple
11-07-2016
Pros: Free wine and WiFi. Perfect location.
Cons: The hotel was quite hot.
5.8
Business
Okay
solo traveller
11-05-2016
Pros: Evening services and room decor.
Cons: No AC on 80 degree nights and very flat pillows.
9.6
Celeste
Exceptional
solo traveller
10-16-2016
Pros: Patrice was SO helpful on check-in! The hotel manager was incredibly nice. Upon check-out, Patrice and his colleague, Robert, made checking out a breeze!
Cons: Nothing! My entire stay there was wonderful!
7.9
Ali
Good
young couple
10-08-2016
Pros: The location was very good, you could get the hop on hop off bus around the corner, staff extremely friendly and helpful, wine and cheese reception every day which was a little bonus.. Beds were also very comfortable...
Cons: duvet and duvet cover tucked into the bed so tight because they were too big for the bed and a bit annoying when you woke up to find it nearly on the floor but other than that no complaints..
4.6
Peter
Disappointing
young couple
10-07-2016
Pros: Staff were good, free wine hour!
Cons: Rooms (both first and second offered) were just awful, bathroom had no hooks and wardrobe had a 24 inch hanging rail for 2 people, almost no storage space elsewhere. Breakfast was rubbish- poor selection and badly organised. Hotel was tired and in need of a substantial refresh!! Not worth the money.
10.0
Krystal
Exceptional
young couple
10-01-2016
Pros: Everything about this hotel was amazing especially the stuff. I loved the bathroom as well
Cons: Everything about my stay was great
5.0
Diego
Fair
solo traveller
09-26-2016
Pros: The location is very interesting. Not far away from Dupont Circle, the area where this hotel is located is very quiet and nice to walk.
Cons: This is an example when there is a gap between the pictures you see in the website of a hotel and the reality of the place.
It is dark. In order to create ambiance, the illumination is simply poor.
It is worn. Accumulated paint used with the years to rejuvenate the place, that with the time cracks and falls.
Soviet era breakfast, is better that you take a walk, to have a breakfast somewhere else (10-15 min walk)
Price-Quality ration the poorest I have ever seen.
9.2
Susan
Wonderful
review category group of friends
09-17-2016
Pros: Absolutely the most helpful, friendliest staff I've ever seen,
Cons: Slow & sometimes spotty Wifi signal.
9.6
Jose
Exceptional
young couple
09-16-2016
Pros: Patrice was very friendly and made the experience enjoyable. The rest of the front staff were ALL WONDERFUL!
Cons:
7.9
Debora
Good
solo traveller
09-03-2016
Pros: great location, overall cute room. the wifi is also easily accessible - major +++
Cons: carpet was a little icky. offering slightly less discounted valet at check in would be nice (versus the rate offered at booking).
6.7
Anonymous
Pleasant
mature couple
08-20-2016
Pros:
Cons: AC did not cool the room
9.2
Karen
Wonderful
mature couple
08-16-2016
Pros: Staff very friendly had wine and breakfast for purchase not that great better to walk down to Starbucks. Would definetly stay again.
Cons: Just a small detail stayed in room 609 nice and quiet but carpet could use cleaning .
4.6
Cynthia
Disappointing
mature couple
08-10-2016
Pros: Location was nice. Quiet neighborhood.
Cons: There was no hot water during our stay. We were unable to shower. Had I known I wouldn't be able to shower, I would never have booked. No one apologized or offered any compensation. Tried twice to give feedback but no response from management. Very disappointing.
9.0
Virginia
Wonderful
family with older children
07-26-2016
Pros: Perfect location.
Cons: While very clean, the hotel could do with a bit of freshening. A tad tired looking.
2.9
Can
Poor
solo traveller
07-12-2016
Pros: Nothing
Cons: Price is very very high for this type of room. Just the location. Nothing is acceptable for the hotel
8.8
M
Excellent
young couple
06-10-2016
Pros: Very cute and clean hotel with excellent friendly staff. The best staff for whom one could hope!
Cons: Small rooms, in between central happening areas, and small room.. damn you small room!
9.2
Richard
Wonderful
solo traveller
06-10-2016
Pros: I needed a hotel in DC at the last minute that would not force me to take out another mortgage, and I was able to get a room at the Normandy. The location could hardly have been better, and the staff were not only friendly they also were very helpful. Great location for eateries, too!
Cons:
7.5
Anonymous
Good
young couple
05-24-2016
Pros: Price/location
Cons: Bed was uncomfortable
10.0
Dan
Exceptional
solo traveller
05-15-2016
Pros: Staff was super friendly
Cons: Everything was super.
7.9
Michael
Good
solo traveller
04-30-2016
Pros: The staff was extremely pleasant and welcoming.
Cons: The room was well appointed, if a bit small. Being on the top floor, the ceiling was also quite low, which surely made the room look smaller.
10.0
Polina
Exceptional
solo traveller
04-25-2016
Pros: Very nice hotel!
Cons:
9.6
Susan
Exceptional
mature couple
04-21-2016
Pros: Charming hotel. wine & cheese was welcoming after traveling across country.
Cons: Bfast is pricy but free coffee is offered.
9.6
Visitor
Exceptional
review category group of friends
04-04-2016
Pros: The room style, size was good too, bathroom with great shower, location close to Georgetown and the White House, comfortable lobby
Cons: Air condition was defect (freezing in the room), but the staff was very friendly and gave me immediately a heater.
10.0
Oldstone
Exceptional
family with older children
04-03-2016
Pros: Courteous and accommodating hotel staff. Excellent location, few steps from the metro station, close to coffee shops and restaurants. Nice neighborhood, afternoon free wine and refreshments! Highly recommended.
Cons:
10.0
Janice
Exceptional
solo traveller
03-25-2016
Pros: Beautiful room however at times too warm.
Cons: My reservation somehow was mixed up the first night. Staff assisted in correcting the issue.
8.8
Donna
Excellent
solo traveller
03-18-2016
Pros: The staff were extremely friendly and welcoming..
Cons:
7.1
Anonymous
Good
solo traveller
03-12-2016
Pros: Good bed nice bathroom pleasant staff. Comfortable stay
Cons: Expensive expensive expensive - average value for money (but maybe to be expected ok DC?)
8.8
Anitra
Excellent
solo traveller
03-05-2016
Pros: Price was good for the location and the amenities. My room was off the street, small and quiet, but with no view to speak of. I liked the fact that the winsows open and one is not subject to the tyranny of central heating.
Cons: The sitting rooms downstairs were a little cramped and in my room there were no shelves on which to place clothing. I am not particularly fond of using a suitcase in lieu of a cupboard for 5 says.
10.0
Janice
Exceptional
solo traveller
03-04-2016
Pros: Location, room was very nicely appointed, breakfast menu was wholesome and overall liked the quietness of the hotel.
Cons: My reservation got mixed up.
Staff worked hard to help.
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