The Willard InterContinental

AAA Inspector Rating
8.7
Wonderful
776 Guest Ratings
1401 Pennsylvania Ave NW
Washington, DC 20004- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.3
Overall
Room4.1
Bath4.2
Public Areas4.7
AAA Inspector Notes
Inspector Pick (Classification): I selected this lodging as an inspector pick for historic hotels because the unique architecture, stately public spaces and luxurious guest rooms.
This luxury hotel, with its eye-catching architectural design, is just steps from the White House. The hotel boasts a proud history, housing international dignitaries, heads of state and celebrities. The impressive lobby ceiling displays each state's seal.The guest rooms vary in size, from average to spacious, but all have quality furnishings with upgraded bedding, flat-panel TVs, ample work desk areas and comfortable chairs to relax in. The marble bathrooms are well supplied with amenities. The staff is professional and attentive and will see to all of your needs. The area transportation is available only Monday through Friday 7-9 am. They do, however, offer 24-hour room service. Smoke free premises. 335 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Classic Historic Hotel
Location
Just e of the White House; jct 14th St NW. 1401 Pennsylvania Ave NW 20004. Station: Metro Center.
Parking
valet only.
Dining & Entertainment
Cafe du Parc, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, steamroom, exercise room, spa.
Guest Services
valet laundry, room service, child care, area transportation-within 3 mi.
Terms
check-in 4 pm, 5 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 776 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything about the Willard was top notch! Amazing staff!
Cons: Nothing
8.0
Anonymous
Very Good
08-11-2017
Pros: Prestigious
Cons: The room was very dusty, i.e. lampshades, minibar, bathroom, not the cleanliness level that I would expect from staying at a 5 star establishment in the DC area.
10.0
Anonymous
Exceptional
08-11-2017
Pros: location. luxury. yes, we would stay there again for a similar price point and would suggest to others.
Cons: took a while to figure out the thermostat, which was hardly the hotels fault.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was extremely friendly at the front desk. Very helpful.
Cons: Nothing. Everything was in order, room was clean, service was excellent. They do overcharge a little for room service compared to other hotels but, that's a luxury service and you have to pay a premium.
7.0
Anonymous
Good
08-11-2017
Pros: Rooms need a serious modernization.
Cons: Rooms need upgrading
Showing reviews 1 - 5 of 50