The convenient location right on Paseo de la Reforma makes this hotel an ideal choice for visitors. Rooms are spacious and well equipped, and many have an excellent view of the downtown skyline.
Smoke free premises. 120 units. 14 stories, interior corridors.
Pros: Staff are helpful and breakfast included deal saved us lots of time!
Cons: The hotel cab seems to be more expensive than the other cabs
Pros: Staff and location
Cons: very smelly room since no ventilation possibility
Pros: Great stuff, location and wifi
Cons: The wall is too thin, so it could be noisy depends on ppl next door
Pros: Hotel was well kept and clean. Location was very good
Cons: They didn't keep the deal with booking. The charge was bigger and when I tried to argue the point and showed them the paper , they were not incline to accept it.
Cons: Bed comfortable
Pros: The location was perfect.
Cons: No tienen servicio de Internet y ya es la tercera vez durante mi estadia
Pros: Location was fantastic! walking distance to Zona Rosa and The Angel. Beds were comfortable and room and bathroom spacious. Breakfast was great.
Cons: Dulce. That was the name of the girl who made our check in. Besides promising a view to the city and getting a view to the back of the building -of course, the hotel was "full" and no more rooms available later - Next day I went to remind them to do the service in the room and that we need toilet paper, went out and few hrs later, have to come back to the reception to ask again for the paper, which finally they gave to me (without doing the room). Meanwhile she kept those kind of smiles all the time and never apologized. Anyway, we decided to stay for 3 more days -because location- but when asked for rates, it was almost the double, so we left to a beautiful nearby hotel in Zona Rosa: Hotel Geneve.
The holiday inn has no bar or restaurant onsite, so when it rains, you have no option that get soaked.
family with older children
Pros: The brilliant view from the corner room. Room was clean with comfortable bed. Laundry room in the hotel was convenient for long trip.
Cons: breakfast was not to my taste
Pros: It's a great location if you want to visit things in Mexico city.
Cons: There is a lot of noise from the streets but also from the hotel itself. For some reason there is a constant noise in the rooms (had this during both my stays) at night, like a machine that runs.
Cons: Room too Cold, they offered me just a blanket
Pros: The room was large, location of the hotel
Cons: The rate sometimes is too high compared to other similar hotels
Pros: Room & bed clean and comfortable.
Breakfast also complete and delicious.
Cons: Reception staff very cold. The impression is they do not even listen to your request...
Pros: Bed comfortable, location good.
Cons: Wifi was appalling: impossible for Skype calls: unacceptable for a business traveller.
Asked for wake up calls both days: recieved no call- even on the 2nd day after explaining about first day no call.
Shower not clean on arrival: full of hairs.
Pros: I loved the location of the hotel had good taxi service at the door.there is a shopping mall next door few steps away and very good quality restaurants including chinese italian and mexican.
Cons: The bed was hard as a rock in the room and the sheets were not replaced