Sheraton Mexico City Maria Isabel Hotel

AAA Inspector Rating
8.7
Very Good
591 Guest Ratings
Paseo de La Reforma No. 325, Col Cuauhtemoc
Mexico City, DF 06500- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
This long-standing upscale property is on the famed Paseo de La Reforma. Executive rooms feature comfortable, overstuffed chairs with ottomans. Meets AAA guest room security requirements. Smoke free premises. 756 units, some two bedrooms. 19-22 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Next to US Embassy; opposite Angel de La Independencia Monument. Paseo de La Reforma No. 325, Col Cuauhtemoc 06500 (Paseo de La Reforma No. 325, Col Cuauhtemoc).
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
2 restaurants, also, Cocina Amici, Manhattan Deli, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
sauna, steamroom, tennis, health club, massage.
Guest Services
valet laundry, airport transportation, room service.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 591 guests
Showing reviews 1 - 5 of 50
9.2
Victor
Wonderful
review category group of friends
09-23-2016
Pros: I had a really good time i Will be back at this hotel the service is really good
Cons: Ac unit not that cold
5.8
Maire
Okay
young couple
09-20-2016
Pros: King Bed is confortable
Cons: We slept there tree nights with my girlfriend. I have asked the reception not to be DISTURB at all before 11am (Of course we have had the Do Not Disturb on the door too). We have got woke up 3 times between 9am and 10am by the staff ! I think this is NOT ACCEPTABLE during holidays in a 5 stars hotel !
8.8
Anonymous
Excellent
review category group of friends
09-13-2016
Pros: Beds were comfortable, room was clean, staff were friendly.
Cons: It's 2016 - free wifi should be available in every room. I am happy to pay more for faster speeds if necessary, but basic wifi should come standard.
5.4
Business
Fair
solo traveller
09-12-2016
Pros:
Cons: Rooms in need of an upgrade - at least the rooms in the back. I think it is quite expensive comapred to the room you get - and compared to what you can get in hotels in the area. Also - extra charge for internet - that is so 10 years ago...
5.0
Peer
Fair
mature couple
09-09-2016
Pros: The location is good
Cons: We get at night (about midnight) no bell boy was waiting outside or inside the hotel. When we were standing in the reception with all our luggage, and despite the bell boy saw usthere with everything he didn't offer any help.They told us we was upgrade but it was the same room us we saw in photos and upgrades nothing more than we invited...The wifi wasn't included and we had to pay extra for that!The stuff wasn't nice, nobody was saying hello or even smile to us.And the pool is small.So ridiculous to a "5 stars" hotel!!!we were in less than 5 stars and they were much better than this.We are so disappointed! Not recommend at all!
Showing reviews 1 - 5 of 50