The St. Regis Mexico City

AAA Inspector Rating
8.7
Wonderful
153 Guest Ratings
Paseo de La Reforma 439, Col. Cuauhtemoc
Mexico City, DF 06500- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.9
Overall
Room5.0
Bath5.0
Public Areas5.0
ARATED
AAA Inspector Notes
This gleaming hotel tower offers spacious, luxurious units complete with high-tech conveniences and a butler assigned to each room. The views are stunning, often overlooking iconic symbols of Mexico. Meets AAA guest room security requirements. 189 units. 16 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Paseo de La Reforma at Rio Mississippi St; opposite Glorieta La Diana. Paseo de La Reforma 439, Col. Cuauhtemoc 06500 (Paseo de La Reforma 439, Col. Cuauhtemoc).
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
5 restaurants, also, Restaurant Diana, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves, coffeemakers.
Sports & Recreation
sauna, hot tub, steamroom, kids club, health club, spa.
Guest Services
valet laundry, room service, child care.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 153 guests
Showing reviews 1 - 5 of 50
10.0
Grace
Exceptional
Group Traveler
01-12-2018
Good restaurants within complex, fabulous personnel
Pros: safety, clean, amenities
Cons: not near to shops
10.0
Clemente
Exceptional
Traveling as Couple
01-12-2018
Pros: Food and service
Cons: The rest room of the Room smels disgusting.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
01-12-2018
Pros: Clean, prompt service, butler, comfortable bed.
Cons: We were promised several times by the front rest they were going to move us to a higher floor. It never happened. They never communicated with us even they saw us many times during our stay.
9.6
Top
Exceptional
review category group of friends
01-05-2018
Attention at the highest standard
Pros: Excellent attention to every detail from the minute you enter the hotel until you leave. Butler service is outstanding and the hotel concierge is tremendously helpful. Bathroom is spacious and beds are incredibly comfortable.
Cons:
9.6
Michael
Exceptional
review category group of friends
12-30-2017
Very good hotel on the...
Pros: Comfortable rooms and exceptional service. We were looked after from the moment of arrival until departure. This included looking after our bags, snacks and a glass of Champagne on arrival through to a "room butler" assisting one of our group to open a suitcase with a broken lock. The fitness centre is very well equipped, particularly with cardio equipment and lots of bottled water. The property is equidistant between Polanco and Condesa, the two most interesting areas for restaurants and nightlife. Roma Norte is an easy walk.
Cons: The rooms offered a good selection of drinks and snacks in the mini bar. Set apart from the bar - and not listed on the in-room menu - was a Nespresso machine and some bottled water. It was naturally assumed that these were provided gratis. We were therefore surprised, a day after departure, to receive a bill for US$ 8.00 for two Nespresso capsules. We felt that was cheeky / deceptive and have mentioned it to management already.
Showing reviews 1 - 5 of 50