The St. Regis Mexico City

AAA Inspector Rating
Paseo de La Reforma 439, Col. Cuauhtemoc
Mexico City, DF 06500- Map It
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AAA Inspector Rating Details (scale 1-5)
4.9
Overall
Room5.0
Bath5.0
Public Areas5.0
ARATED
AAA Inspector Notes
This gleaming hotel tower offers spacious, luxurious units complete with high-tech conveniences and a butler assigned to each room. The views are stunning, often overlooking iconic symbols of Mexico. Meets AAA guest room security requirements. 189 units. 16 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Paseo de La Reforma at Rio Mississippi St; opposite Glorieta La Diana. Paseo de La Reforma 439, Col. Cuauhtemoc 06500 (Paseo de La Reforma 439, Col. Cuauhtemoc).
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
5 restaurants, also, Restaurant Diana, see separate listing, full bar, entertainment.
Business Services
Available on premises
Room Amenities
pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves, coffeemakers.
Sports & Recreation
sauna, hot tub, steamroom, kids club, health club, spa.
Guest Services
valet laundry, room service, child care.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 1 guests
Showing reviews 1 - 5 of 50
10.0
Grace
Exceptional
Group Traveler
04-13-2018
Good restaurants within complex, fabulous personnel
Pros: safety, clean, amenities
Cons: not near to shops
10.0
Michael
Exceptional
young couple
04-12-2018
The St. Regis Mexico City...
Pros: BACKGROUNDThis was our second visit to CDMX, the first being two years ago, when we stayed at the outstanding Four Seasons. This time around we chose the St. Regis, frankly, because it was quite a bit cheaper than the Four Seasons for our dates, and friends had stayed here earlier in the year and raved about it. We selected just the entry level room category, booked through a third-party site that was offering a special promotional rate.PRE-ARRIVALAny email inquiries I sent to the hotel in advance of our stay were responded to within a few hours at most. All questions were answered, and I arranged for an airport pickup since we would be arriving very late at night and I didn’t want to have to worry about getting a taxi. It was much more expensive than a taxi or Uber, but well worth it to us for the peace of mind.ARRIVALJust as arranged, a driver from the St. Regis met us in the baggage claim area. He escorted us to a luxury SUV, offered us bottled water, and within about 20 minutes we arrived at the hotel. Despite it being late (almost 1:00 a.m.), there were still doormen to welcome us, and a bellman to take our bags and escort us to the third-floor lobby.The staff at the front desk continued the theme of highly professional but warm and courteous service, offering us champagne (Veuve Clicquot) while we completed the necessary paperwork. Unlike other hotels, where we have checked in late at night and not received the “full welcome” that guests who arrive during regular business hours routinely receive, there were no shortcuts in service here. We were impressed.ACCOMMODATIONSWe were assigned a room on the sixth floor. The building has an almost ovoid shape, with the rooms radiating out from the central elevator shaft: no long walks to any guestroom. The hallways are very dark and quiet—reminding me a little of the luxury hotels we have stayed at in Las Vegas.
Cons:
9.6
Anonymous
Exceptional
solo traveller
04-10-2018
Exceptional
Pros:
Cons:
9.6
Jason
Exceptional
young couple
04-08-2018
It's St. Regis, so You...
Pros: Everything was up to St. Regis standards. Service was very friendly and facilities are fantastic. Two small hottubs beside the pool for couples or single use with outstanding views. Gym was extremely well equipped. Location is outstanding and right in the middle of the best neighborhoods.
Cons: Sometimes the staff seemed a bit disorganized, especially in the bar. The manager was attentive and often had to step in when staff failed to return. Pool was a bit small. Elevators were rather slow and you have to take two of them to get from the lobby to the room. Room was very nice, although the bathtub feels a bit like a closet as there are no windows and it is tucked beside the shower. While the bathroom itself is a bit too open with no closable door.
9.6
Mark
Exceptional
young couple
02-12-2018
Exceptional
Pros: Great concierge and butler service in exec suite a great perk.
Cons:
Showing reviews 1 - 5 of 50