Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This dramatic glass high-rise features ultra-modern public areas and large, nicely decorated guest rooms. From the rooftop pool/spa you'll enjoy great views of surrounding Santa Fe.
Meets AAA guest room security requirements. Smoke free premises. 259 units. 11 stories, interior corridors.
7.2 mi (12 km) w on Paseo de La Reforma (which becomes Prolongacion Reforma) exit Joaquin Gallo, just s on Vasco de Quiroga, then just s on Santa Fe; in Santa Fe District. Javier Barros Sierra 540 Lomas Santa Fe.
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
valet laundry, airport transportation, room service.
3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).
OVERALL GUEST SCORE
Based on Ratings from 116 guests
Showing reviews 1 - 5 of 28
Overall we had a great...
Pros: Great service overall. Went to spend the weekend with my husband for our anniversary and everything was delightful. Loved the comfy rooms and the spa is a definitely a must. We took the couples massage and enjoyed it so much. I really recommend it.
Cons: My only comment would be to take a bit more care of the bar in the SK floor; it has a lot of potential to be something greater but I thought it was a bit neglected.
Also just as a suggestion, the calming music in the spa is great, but they don't have it in the booths were you get the massage, therefore it sounds very distant and you hear more all the movement of the therapist. It would be more relaxing if they had a speaker in the rooms. It doesn't have to be loud volume, just needs to be a bit closer.
Pros: The hotel is amazing.
A short excellent stay.
Cons: I missed a way to do pull ups at the gym.
Great business hotel
Pros: The staff was courteous and very helpful.
Cons: Paying for WiFi seems outdated and I am part of the frequent traveler group - although with no upper status.
Great choice for business and...
Bed. Great service. Good food.
Great Hotel for Business
Cons: Hotel location is far from city to tourist interests. Even tho the taxi may not be expensive (but adds up quickly) lots of time is lost getting around. I was fortunate to hire a taxi driver that dedicated himself to getting me around at 2/3 the cost of a taxi hire at the hotel.
Cons: The fact that a hotel of this level do not include WIFI is a lack of service. For me is uncomfortable to pay wifi in hotel of this level
The price quoted at booking.com...
Pros: The hotel was modern and mostly clean
Cons: The price quoted at booking.com was not honored at check in. This is a fatal error for booking.com (I don't need you).
Breakfast was under whelming for the cost. A lot under whelming......
Nice and comfortable
Pros: Nice and comfortable. The receptionists are very nice and helpful.
family with older children
Pros: architecture, location, and service was excellent
Pros: Wifi Shouldice Free.
Cons: Fue charge and quality OF wifi
As always - heavenly beds...
Pros: The bed
Cons: Dificult to connect my iPhone for music. The radio has old connector for iPhone 4.
Also should not charge wifi!
review category group of friends
Pros: I did not have anything nor to drink or eat at that hotel
Cons: they did not respect the price I had to pay a little extra..
Pros: I was looking for a quiet, impersonal, remote hotel and i got it. Great bed, bathroom, gym, nearby shopping malls. Terrace also really nice with heaters and pleasant atmosphere.
Cons: Taxi drivers of the hotel way too aggressive. Windows in the room don;t open. Pathetic scrambled eggs for breakfast.
Pros: Everything esa great!!!
Confirm Booking Reservation with Actual...
Pros: Hotel has an incredible view! Spa was also very good!
Cons: Registration desk did not have booking reservation and could not find it even using the Booking #. We had to make a walk-in check-in and it turned out to be about $30 more expensive than booking.