This is a relaxing adults-only, all-inclusive property with spacious, comfortable rooms sporting chic island décor. The huge soaker tubs are a major highlight. Some of the suites feature their own infinity pool. Other activities are available at their sister property next door.
Smoke free premises. 255 units, some two bedrooms. 2-3 stories (no elevator), exterior corridors.
Pros: The general condition of the resort, very well maintained (cleanliness, gardens, pool, beach, structures).
For a 8 days vacation entertainment/animation is quite ok. However I would suggest more animation on the beach by night.
The food is good (apart from the sushi in Mikado, aweful), loved the pizza place to take some slices throughout the day (Sorrento by the pool of the "general" resort)
Cons: The beach overall is a minus... the space reserved to the royal guests is small and with lots of palmtrees that take you the chance to sunbathe. The options pratically are "always in the sun" or "always in the tree shadows", there are very few beach umbrellas (10 or so) that gives you both options. And for that you need to get up very early, go to the beach and "mark" the sunbeds, as there's no policy about this, people need to go fast or won't find places at all.
Mold smell in the room, water dripping and annoying noise of the AC (even when turned off), lack of fruit options in the breakfast (always the same) and pratically no dry fruits. It would be nice a buffet restaurant (not sure if Thalassa's lunch was, but it's way too far from the beach).
9.2
Klueht
Wonderful
young couple
09-17-2016
Pros: Good food and service!
Cons:
10.0
Raksha
Exceptional
young couple
09-15-2016
Pros: Fantastic hotel with friendly lovely staff
Room great size and comfy, aircon excellent
Restaurants good choice, favourite was the Spanish
Great activities like Aqua gym, Pilates, live music etc
Highly recommend hotel
Beach fab for swimming & snorkelling (don't waste time booking the tour, explore what's right there!!)
Cons:
9.2
July
Wonderful
young couple
09-15-2016
Pros: The restaurants and service
Cons: The air conditioner was hot in all the hotel
5.4
Anonymous
Fair
young couple
09-09-2016
Pros: No kids. nice beach
Cons: food was terrible (a la carte as well as buffet). the AC in all the restaurants didnt work properly. front desk was rude and not helpful at all. we booked privilege package but couldnt really find out what the privileges were. more, they tried to talk us into joining some exclusive club membership.
8.8
Ramon
Excellent
family with young children
09-08-2016
Pros: The pool bar
Cons: The Beach
9.6
Fe
Exceptional
family with young children
09-01-2016
Pros: How clean it was, very respectful and cordial staff. Great restaurants and good.
Cons: Some vendors came to the beach area and crossed boundaries when greeting my daughter and me. One of them wrote his personal information on the envelop he placed the bracelet she bought from him.
7.5
Anonymous
Good
young couple
09-01-2016
Pros: I liked the chic design of the place, the garden, the food, the room, the free wifi...
Cons: I didnt like the service of the pizza man, he was rude.
8.3
Anonymous
Very Good
young couple
09-01-2016
Pros: Yes
Cons: Food is good, but not excellent
10.0
Shyuda
Exceptional
young couple
08-31-2016
Pros: Yes everything was perfect
Cons:
6.3
Not
Pleasant
young couple
08-30-2016
Pros: I enjoyed the property as a whole. The landscaping was great and the public areas were very well maintained. The front desk staff were responsive and helpful. The food at some restaurants was good. The live entertainment was great. Oh, and of course the drinks flowed freely. Some were quite good depending on the bar.
Cons: I was almost instantly put off by the pushy people trying to "upgrade" me and give me gifts if I would only take time out of my already expensive and limited vacation to listen to their sales pitch for "just one hour". It is very disturbing and shameful that such business practices are openly condoned by management/owners. Next big issue is the misrepresentation of included activities. Snorkeling is not free, hobie cats sit unused yet when you ask to use one they magically require a reservation for the next day (I watched them it on the beach for over 3 hours after being told I needed a reservation), paddle boards not free. You get the point. Lastly, the security of the beach left me uneasy and really detracted from my ability to relax and enjoy my vacation. I personally witnessed 2 drug deals go down on the property within a matter of minutes. The worst part was that some of the staff didn't just turn a blind eye, they fully condoned the activity and promised would be buyers that they would really like "this stuff". Now I realize for a drug deal to happen there must be a customer (the hotel guest) and the resort can't screen clients or control guests personal choices, but they can and must do everything in their power to keep other guests safe while on their property. This was inexcusable! I was able to figure out how the roaming gang of vendors (aka dealers) worked the beach in less than 30 minutes and document the activity and personnel involved with a bright yellow camera in broad daylight. No resort "security" to be found anywhere. Sadly this was entertaining but pathetic. I'll e d the suspense...the guy selling "shells" in the Green Bay Packers shirt (wore it everyday) is the primary dealer. The others (coconut guy, braid girl, massage girl) supply buyers and the young guy always near she'll guy holds the money and brings in supplies when required.
8.3
Efrain
Very Good
young couple
08-30-2016
Pros: Everything, i was super good and very relaxing experience, the room was excellent, the food was very good, the beach, the staff, the pool everything was great i recommend it
Cons: In the night not to much to do only that
7.1
Amygogo
Good
young couple
08-29-2016
Pros: Very beautiful property
Cons: Staff language barrier and didn't try to help
10.0
Martin
Exceptional
mature couple
08-27-2016
Pros: Omaira Garcia from the Guest Services Department was an absolute dream. She made sure we were well taken care of and received the best possible service during our stay. Highly recommend this place and ask for Omaira, tell her the Smith-Brown's sent you. We'll be back next year.
Cons:
10.0
Patricia
Exceptional
family with older children
08-22-2016
Pros: The ground was beautiful and we'll kept,rooms could use upgrade
Cons: More entertainment
10.0
Telia
Exceptional
young couple
08-01-2016
Pros: The food was AMAZING!! I especially loved the fish and chips from sea blue. The staff were very attentive and soooo friendly! This was one of the best resorts I have stayed at. I also loved that there was no reservation needed for the restaurants (men just bring a pair of pants for dinner).
Cons: The only complaint is the pool closed super early to me. It closed at 7. I understood it had to be cleaned though.
9.2
Oleg
Wonderful
young couple
07-30-2016
Pros: location, beach, food (variety and quality), service, rooms
Cons: very poor wifi. In rooms very bad, to get more or less good connection you need to go to lobby,
8.3
Wolfgang
Very Good
young couple
07-28-2016
Pros: A l carte dinner and breakfast, beach juice bar, catamarane sailing, golf putting green, delicious thai food and pizza, friendly staff
Cons: Wifi didn't work many times, entertainment program quite bad (saxophone or keyboard solist who is not in tune), long drinks tasted completely different at each bar (from good to bad)
6.3
Sergio
Pleasant
mature couple
07-26-2016
Pros: the beach is very nice
Cons: The restaurants are limited as the keep closing one to open another, the only option to est st night is if you get formally dressed, you will not find a restsurant to have dinner if you want yo be relax and if you do not fill like not getting a formal dress
9.6
Natasja
Exceptional
young couple
07-22-2016
Pros: The food, the pool, the room service, staff.
Cons:
10.0
Charles
Exceptional
mature couple
07-20-2016
Pros: The people were very friendly and attentive to every need
Cons: The wifi was very poor, did not work most of the time
10.0
Heather
Exceptional
young couple
07-13-2016
Pros: I loved everything! The staff was friendly & helpful. The facility was modern with beautiful design. We loved the bathtub in the bedroom. The food, drinks and variety were superb. Fun activity options. We truly enjoyed every piece of it.
Cons: The water in the bathtub took a long time to fill up. That would seriously be the only thing that could be improved. You are all awesome - keep up the good work!!!
4.2
Caridad
Disappointing
young couple
07-11-2016
Pros: We liked the beach.
Cons: The staff, service, cleanliness, the food.
9.6
Carlos
Exceptional
young couple
07-06-2016
Pros: Very nice resort, loved the people and staff, I'd definitely stay here again, highly recommended specially the adult resort
Cons:
7.9
Christopher
Good
mature couple
07-05-2016
Pros:
Cons: I had water issues in the room the staff was slow to respond. I had to ask for this issue to he resolved multiple times
8.8
Anonymous
Excellent
young couple
07-05-2016
Pros: Great location with a lot of great amenities. Food was excellent. Service was excellent
Cons: I wish they had better explained where everything was for you to do.
10.0
Nolene
Exceptional
review category group of friends
07-04-2016
Pros: Staff was very friendly and welcoming in. I enjoyed the conversation.. All
Went out of the way to be helpful . Andres, Nelson, and Joan to name a few.
Cons:
8.3
Danial
Very Good
family with young children
07-04-2016
Pros: Restaurants were nice with good quality food, beach and pool was very good but the best about this hotel is friendly and nice staff.
Cons: Bathroom area wasn't really like a 5 star resort. Could be much cleaner than what it is with a better finish. We did also have issue with the water drainage in shower room .
10.0
Peter
Exceptional
mature couple
06-24-2016
Pros: the ambience and all the possibilities and quietness at the same time.
Cons: to leave.... from there.
4.6
Robert
Disappointing
mature couple
06-24-2016
Pros: The WiFi was extensive and quite fast
Cons: Everywhere was too hot and Humid - all the restaurants and our room.
After complaining 3 times about the Air Con in the room, it never really got any better. The room temperature was an average of 26C and very humid.
All the restaurants where similar.
The furnishings in our room, which was one of the Privileged Exclusive Suite's was in need of refurbishment - and as above the Air Con was useless.
Also the water pressure was poor (shower was ok).
The cleaning staff were very good and helpful, but many of the restaurant staff and other hotel staff where abrupt and not very friendly or courteous.
The food was not up to the standard of a 5* hotel. The theme restaurants (except the Japanese) were more like fast food outlets.
Overall we were very disappointed in our experience at the Hotel.
We have stayed in a few "All inclusive" hotels all of a lower rating than here - but in general we had a much better experience.
Also the climate is very humid - all the time (this is why the Air Con is very important).
9.2
Brittany
Wonderful
mature couple
06-24-2016
Pros: The entire resort! Very comfortable evironment. Would definitely consider traveling here again.
Cons: The food wasn't good. Bland, not many desirable options.
9.2
Queen
Wonderful
mature couple
06-17-2016
Pros: We loved this place as it afforded us a quiet place to relax on the beach and snorkel! The staff were extremely friendly and very kind. One of our best vacations.
Cons:
10.0
Tiago
Exceptional
young couple
06-15-2016
Pros: Great facilities, cleaning and beach.
Highly professional front desk service, with special thanks to "Martin Torres", Front Desk Manager.
Cons:
10.0
Desiree
Exceptional
young couple
06-14-2016
Pros: The entire staff were so nice and welcoming. The resort itself was simply beautiful and well kept. They were constantly working to keep the grounds neat and beautiful. Definitely coming back again! There are also shops that the resort doesn't tell you about near the medical center/pharmacy that have great gifts you can get souviners for much more reasonable prices as opposed to the hagglers in the center of both resorts. They are so great and friendly so be careful because they use that charm to get you to buy some really cute stuff!
Cons: The water pressure in our room was a little strange. After a long day and a nice dinner we wanted to take showers and take advantage of our jacuzzi. Unfortunately we couldn't get any water. After calling the front desk and waiting about a half hour, no one had made it out and we tried it again and it worked. So avoid taking a shower at peak hours to get water to your room.
10.0
Rachael
Exceptional
young couple
06-14-2016
Pros: Beach was beautiful. Rooms are clean and gorgeous. Staff was friendly and food was terrific.
Cons: We had a wonderful time! Wish we could have stayed longer. A few more mosquitoes than we cared for, but not much you can do about that.
6.7
Anonymous
Pleasant
young couple
06-14-2016
Pros: The beach is beautiful and the snorkeling quite good.
Cons: Photos don't truely reflect. Food is average.
9.6
Deborah
Exceptional
mature couple
06-12-2016
Pros: The Thalassa restaurant has the best lamb shank.It was so tender, and the Thai food is excellent. Rooms are comfortable but need furniture upgrade.
Cons: The buffet food was cold and not tasty
9.6
Elliott
Exceptional
review category group of friends
06-10-2016
Pros: We loved everything. The staff was amazing and so was the service.
Cons: Some things on the property are dated but still work. The WiFi in our suite was spotty otherwise there are no complaints.
4.6
Stefan
Disappointing
young couple
06-09-2016
Pros: -staff was nice and tried to be helpful
Cons: - as soon as we arrived, 3 nights of sleep deprivation due to loud noise all night wasn't exactly what we had in mind when starting our vacation with Royal Catalonia Bavaro. The resort didn't do anything about the noise.
- on the second day in the morning we had breakfast in the resort restaurant Thalassa. A 1-2 inch sized roach was scurrying about next to our table on the floor. There were 3 waiters nearby who were oblivious to this large insect. My wife had to explicitly point it out to be removed. We've seen roaches in other places before, but never in eating areas. It didn't leave us with great confidence regarding hygiene.
- the place has a quite a mosquito problem. Mosquitoes are expected in subtropical/tropical places but there was no visible mosquito control implemented at the resort whatsoever (e.g. smoking like other resorts). It's no fun sitting in the evening in the restaurant (inside!) and getting almost eaten alive by mosquitoes.
- a couple of issues with the service (room not made until evening despite several requests, toilet was clogged when we arrived, to get in unclogged required again several requests, waiting time until food got served took at times quite a while (> 1h))
- as mentioned by other reviewers, the beach isn't for swimming. too much seaweed.
- also as mentioned by other reviewers, the food is at best average.
Summary: Did not work for us. We left this resort earlier (feeling more stressed than when we arrived) than planned. We changed our flights (at quite an additional cost for us) to get out 2 nights earlier.
This is something we've never ever done before at any vacation place.
We asked the resort management to take responsibility for our ruined vacation. They agreed to refund 1 night. Unfortunately again just an empty promise. After 3 weeks still no refund.
Very disappointing.
10.0
Robert
Exceptional
young couple
06-02-2016
Pros: Everything from my private pool to my bottles and roses waiting in my room the staff was nice
Cons: I didn't like the fact that my stay had to come to an end
7.1
William
Good
mature couple
05-28-2016
Pros: Pool. Facilities. Layout.
Cons: Staff was largely unfriendly. Front dest was horrible. Food was mediocre. Very few English speaking staff. Bed uncomfortably hard. Towels too hard to get at the pool/beach.
9.6
Baljit
Exceptional
young couple
05-26-2016
Pros: Loved the resort , setup of the entire place , service was great.
Cons: I wish the food had more flavor. A lot of main dishes were bland.
10.0
Kay
Exceptional
review category group of friends
05-26-2016
Pros: The staff was unbelievable friendly! The food was good for an all-inclusive result and the drinks were of very good quality. The resort was well kept and very clean. We had a wonderful time. Though it is mainly a couple's resort, we were three sisters without our husbands and we had a great time.
Cons: We would have liked more entertainment options. There was only one night with dancing and from the turn out that night, it was obvious that other guests enjoyed it too.
7.5
Anonymous
Good
young couple
05-26-2016
Pros: The food was really good. Not sure why the food has gotten bad reviews. Staff was great. Snorkeling is highly recommended. Beach is nice and has room and shade for everyone.
Cons: Check in time was a pain. Took over 3 hours. Excursions outside the resort is chancy at best. Have lots of bug spray, the mosquitos and sand fleas can be brutal. Check the beds. Always seemed to wake up with more bites than the night before. Air conditioning could be better.
10.0
David
Exceptional
solo traveller
05-24-2016
Pros: the staff was amazing , I love the different options to dine , swim , and i will be coming back. I really enjoyed my stay. i went to all the pools, the pina cola's were amazing.
Cons: I wish there was there was wifi in theorem.
7.5
Taliia
Good
review category group of friends
05-24-2016
Pros:
Cons: The could have a list of actives and events that would be on the hotel property
10.0
Lize
Exceptional
young couple
05-16-2016
Pros: Food was amazing, Staff was very sweet, and everything was very clean !!!
Cons:
7.1
Alejandro
Good
solo traveller
05-15-2016
Pros:
Cons: No hot water, though the setting was for adults only, there should be more entertainment; room service was not that great, the pictures shown on the menu card for room service are sooo far from what you receive.
9.6
Cari
Exceptional
young couple
05-08-2016
Pros: Atmosphere was beautiful and the staff was great. The massages were heavenly! Loved the casino!
Cons: Room service food wasn't that good.
9.2
Shanieka
Wonderful
mature couple
05-03-2016
Pros: The resort is beautiful, nice and friendly staff. Restaurants where great food was very delicious.
Cons: Not enough young people, it was more for like a 45 and older crowd. Nothing to do at night no type of nightlife unless you leave off the resort. Really no entertainment.
;detailController.handleFacebook('SEO','Catalonia Royal Bavaro', '167998', 'ACCOMMODATION', '4', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/167998H1.jpg', 'Punta Cana', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Catalonia Royal Bavaro', '167998', 'ACCOMMODATION', '4', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/167998H1.jpg', 'Punta Cana', '', '', '', '');){kind=link}