Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The public areas here are very inviting and boast an elegant hint of European-style décor. Guest rooms are decorated in a classic style and have flat-panel televisions. Many rooms afford a lake view. The restaurant is a nice place to enjoy an adult beverage and get a great meal before retiring to your room for the night. It is open for breakfast on the weekends.
Smoke free premises. 100 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Room was not particularly clean. Fridge in room was old shoved in corner kind of a after thought. Came back second evening and bed wasn't completely made pillows still on the floor toilet not clean hair in bath. Carpet needed vacuum felt like a rush job
10.0
Anonymous
Exceptional
07-14-2017
Pros: Very clean!
Cons:
10.0
Anonymous
Exceptional
07-14-2017
Pros: Great hotel and INCREDIBLY GREAT PRICE!
Cons: One of the desk clerks didn't have the same friendliness and level of service as the others. There was a power outage (that can happen anywhere). During that time, the maid helped me down the stairs.
9.0
Anonymous
Wonderful
07-14-2017
Pros:
Cons: We had ants in our room, and were moved to,another without any issue
10.0
Anonymous
Exceptional
07-14-2017
Pros: We love this hotel, especially during the "off season". It is clean and for a great price for the area. It is centrally located and convenient to get to the mall, beaches, restaurants, etc.
Cons:
10.0
Anonymous
Exceptional
07-14-2017
Pros: a very nice hotel
Cons:
10.0
Anonymous
Exceptional
07-14-2017
Pros: Very nice hotel
Cons:
10.0
Anonymous
Exceptional
07-14-2017
Pros: Friendly, helpful staff,clean,comfortable rooms convenient location, close to everything.
Cons: Hard to say goodbye.
10.0
Anonymous
Exceptional
07-14-2017
Pros: The staff was pleasant and helpful.
Cons: N/A
10.0
Anonymous
Exceptional
07-14-2017
Great location. Friendly staff.
Pros: The location was perfect for the work I had to do. It was close to stores & beaches. The bed was comfortable and the shower hot. I would stay there again.
Cons: I would liked to have a microwave in the room.
5.0
Anonymous
Fair
07-14-2017
Pros: The lobby was well decorated And well kept
Cons: The rooms were in need of some serious remodeling and re-furbishing
5.0
Anonymous
Fair
07-14-2017
Pros: The hotel was beautiful. The location was great however the staff needs major improvement. Customer service was lacking.
Cons: The front desk staff was rude and pretentious. They were not welcoming at all. I will not be returning to the hotel again because of the front desk staff.
9.0
Anonymous
Wonderful
07-14-2017
Pros:
Cons: It's ridiculous to charge $7 for a very poor continental breakfast
10.0
Anonymous
Exceptional
07-14-2017
Pros: My room was very well appointed with a cute foyer complete with entry table and lamp. The room had a nice comfortable arm chair as well as a desk chair. The bath had both a tub & separate shower and very nice bath products. The room had a refrigerator
Cons: Wish the room had a microwave and the AC unit needed a check-up because I had to run it on 60 to keep it cool.
8.0
Anonymous
Very Good
07-14-2017
Pros: The hotel location.
Cons: The room was dusty. My allergies took away from the experience of a relaxing weekend. The mini refrigerator was peeling off, but for the rest it was pretty nice.
4.0
Anonymous
Disappointing
07-14-2017
Pros: The lobby and location
Cons: Have the pool area clean, towels within the pool area vs the lobby's desk. elevators were very slow
7.0
Anonymous
Good
07-14-2017
Pros: Location.
Cons: Tired decor. Old TV's
6.0
Anonymous
Pleasant
07-14-2017
Pros: Location
Cons: The guy at the front desk.
8.0
Anonymous
Very Good
07-14-2017
Pros: Lots of great dining options within walking distance
Cons:
7.0
Anonymous
Good
07-14-2017
Pros: Location
Cons: The internet connection was terrible. I had to use my own hotspot from my phone. They charge you to use the Business center and they charge you for continental breakfast and there's not even a restaurant. Bed was old and uncomfortable.
10.0
Anonymous
Exceptional
07-14-2017
Pros: Clean.. Classy.. Perfect location
Cons:
4.0
Anonymous
Disappointing
07-14-2017
Pros:
Cons: Horrible beds. Had better bed at a 1 star hotel
10.0
Anonymous
Exceptional
07-14-2017
Pros: the beauty of it and the location
Cons: absolutely nothing
6.0
Anonymous
Pleasant
07-14-2017
Pros: we waited till after 430 to checkin
Cons: the ac in the room was useless.it was hotter than the 4th of July in there
6.0
Anonymous
Pleasant
07-14-2017
Pros: Hotel was in a nice area with shopping nearby. Rooms were clean and nice. Pool and patio was small but quaint and comfy.
Cons: Main road (US 41) is very close so traffic could be heard at all hours of the day/night. Breakfast options were almost non-existent during the week. For a hotel of this caliber I'd expect more than just bagels and coffee (neither of which were free).
9.0
Anonymous
Wonderful
07-14-2017
Pros: Clean. Pool was nice.
Cons: The front desk staff could of been better. They make no effort to help people with door. They let an older lady struggle to get bag cart out door. For this price they should help your or have a bell hop
10.0
Anonymous
Exceptional
07-14-2017
Pros: location,good restaurants within walking distance.
Cons: wish they still offered breakfast
10.0
Anonymous
Exceptional
07-14-2017
Pros: This is a top notch hotel in a complex with great shops and restaurants like Roy's Pacific Rim Cuisine. We stay there to break up the drive from our condo on Clearwater Beach and the cruise ports in Miami and Fort Lauderdale.
Cons: No
10.0
Anonymous
Exceptional
07-14-2017
Pros: The room was clean, good size and updated
Cons: Shower water pressure
5.0
Anonymous
Fair
07-14-2017
Pros:
Cons: It had an old musty smell. You could tell it use to be a nice hotel.
8.0
Anonymous
Very Good
07-14-2017
Pros: The tiki bar behind the hotel was so fun, and the proximity to the farmers market and Hotel Employee is perfect.
Cons: The rooms are slightly dated, but nice.
10.0
Anonymous
Exceptional
07-14-2017
Pros: Rooms were clean and beds were comfortable
Cons: Breakfast could have a little more variety
9.0
Anonymous
Wonderful
07-14-2017
Pros: Beautiful lakeside view of the balcony in the room. My ONLY complaint is that the pool closes too early. Other than that this is the PERFECT couple getaway to be in a relaxing environment and enjoy each other.
Cons: Pool closed too early
8.0
Anonymous
Very Good
07-14-2017
Pros: Very cool lobby and bar area
Cons: Rooms were a bit dates
3.0
Anonymous
Poor
07-14-2017
Pros: the room is large
Cons: a cold character we know always friendly staff, who sesrch the contact with eyes to greet - not in this hotel the beds are too small a make noices
5.0
Anonymous
Fair
07-14-2017
Pros: Location
Cons: The hotel charges for the business center because of free internet that does not work in the rooms. There were ants in my room and the shower did not drain. The restaurant is not even a restaurant.
8.0
Anonymous
Very Good
07-14-2017
Pros: Location. Proximity to beaches, restaurants, shopping. Staff very polite. Nice views of the lake in the rear.
Cons: Late check-in, close to 4pm. Did not see bell services. Small pool.
4.0
Anonymous
Disappointing
07-14-2017
Pros:
Cons: The room was average, but the bathroom shower was disgusting. There was black mold throughout the shower stall. We didn't realize it until it was too late to request a room change. Would not stay there again.
6.0
Anonymous
Pleasant
07-14-2017
Pros: Large room and bathroom. Very nice pool area and restaurant/bar overlooking lake.
Cons: Beds and pillows very hard.Could not sleep with pillow.Annoyed with restaurant. Had coupon for buy one and get second free with purchase of two drinks.Did not say they added a service charge to whole check because I had a coupon. Very underhanded.
5.0
Anonymous
Fair
07-14-2017
Pros: The view.
Cons: Uncomfortable bed and pillows. Cold water was warm, hot water was cold. A/C fan ran all night even when not cooling. Not very good TV channels allowed.
5.0
Anonymous
Fair
07-14-2017
Pros:
Cons: The welcoming staff was rude. This hotel used to offer free breakfast and amazing service. The rooms smell musty and are not in good shape. This used to be one of my favorite hotels, so it saddened me that it has changed anshape.for the better.
Pros: Would rather stay at a motel 6 no more complimentry breakfast staff is rude, pool and hottub dirty cant use !
Cons: We have frequently stayed at this hotel but will never return! At one time they were an upscale clean hotel with great service.This time room had spiders , pool unkept could not swim! And breakfast was over priced 225 for a cup of coffee!
10.0
Anonymous
Exceptional
07-14-2017
Pros: Superior location, service, and staff.Always professional, courteous, and helpful.The Restaurant is Outstanding, and the food and beverages are fresh, teasonably pricrd and presented very nicely.Alwzys friendly and attentive.
Cons:
6.0
Anonymous
Pleasant
07-14-2017
Pros: Location
Cons: Very Dirty Pool, No Internet, sugar ants in room
9.0
Anonymous
Wonderful
07-14-2017
Pros: Beautiful room, with balcony and lakeview. Staff is very friendly and helpfull. Nice pool, good location, with shops andere restaurants nearby. Room is equiped with refrigirator. Beds are nice. Clean and beautiful hotel.
Cons:
10.0
Anonymous
Exceptional
07-14-2017
Pros: It was clean, quiet, and well located with friendly staff.
Cons: Exercise room could have been larger and better equipped.
9.0
Anonymous
Wonderful
07-14-2017
Pros: Location
Cons:
1.0
Anonymous
Very Poor
07-14-2017
Pros: The lobby was really nice and had just been remodeled But the rooms were horrible
Cons: You know the old saying perfume on a pig but it's still a pain that's what the roads are like horrible
7.0
Anonymous
Good
07-14-2017
Pros: Hotel was clean and beds were comfortable.
Cons: iPhone or iPad could not connect to their wifi. However the laptop pulled a weak signal and would go in and out. We also tried in the lobby thinking maybe it had something to do with our room being so close to the elevator . Still could not connect.
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