This residential-style property offers many of the comforts of home but with the services of a full-service hotel, including bell service. Guest room décor varies in each unit. The pool area, open from 7 am to 10 pm, is a quiet oasis with a cascading waterfall. The fitness room, while not state-of-the-art does offer four cardio machines and dumbbells in addition to a sauna and steam room.
Smoke free premises. 79 condominiums. 12 stories, interior corridors.
refrigerators, microwaves, coffeemakers, wireless Internet (fee), safes.
Sports & Recreation
sauna, hot tub, steamroom, exercise room.
Guest Services
complimentary and valet laundry, room service.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 351 guests
Showing reviews 1 - 5 of 50
3.0
Anonymous
Poor
07-21-2017
Its is not a 4 star hotel
Pros: Location
Cons: Staff is highly unprofessional A/C did not work Outdated hotel
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great location. Walking distance to water, jogging path, restaurants. Beautiful hotel. Beautiful room with complete kitchen.
Cons: No complimentary coffee in the lobby. Only Coffee Mate for coffee in room.
4.0
Anonymous
Disappointing
07-21-2017
Pros:
Cons: The beds were terrible. Mattress hard and noisy. Sofa bed mattress was paper thin.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Pretty swanky place.
Cons: Not a fan of the "only valet," option but hey, parking sucks, I get it.
9.2
Anonymous
Wonderful
01-31-2016
Excellent location and value for...
Pros: - Excellent room with good kitchen, washer and dryer, good size rooms, 2 Tvs, very silent.
- Amenities: pool area is great, water is heated.
- Very good staff and friendly - all of them without exception!
- You can walk to Coconut where there is a lot of shops and restaurants. Close to supermarket (Freshmarket) - 5 mn drive
Cons: The rooms were not really cleaned up during our stay - just the beds were done and a very quick fresh up of the bath and kitchen. But I am sure if we would have asked they would be harder on the cleaning ;-)
8.8
Anonymous
Excellent
01-08-2016
Great place, wonderful staff
Pros: Great staff, small problems solved after taking them to the management
Cons: Housekeepers should have done a better job during stay; all other problems were discussed with management and solved.
8.8
Anonymous
Excellent
09-29-2015
Wonderful second honeymoon!
Pros: The staff was wonderful. We arrived at the property mid afternoon. Our room wasn't ready so we waited by the pool. The staff actually up-graded us to a suite for our wait! Loved the décor! Loved the interaction with wait staff, valet, cleaning, all were wonderful. The balcony was fantastic!!!!
Cons: We loved the room and the balcony! There were a few things that were dated, phone jacks, no easy phone charging, etc.
6.3
Anonymous
Pleasant
09-17-2015
Pleasant
Pros: Pool area & Hotel location.
Cons: Kitchen & Bathroom was not as pictured when booked.
Although I understand that breakfast was included & gratuity is not, Very dissapointed with the waiter demanding $3 service fee for complimentary breakfast instead of providing great Service to earn the tip.
10.0
Anonymous
Exceptional
09-13-2015
Exceptional
Pros: Everything!!! For real!
Cons:
10.0
Anonymous
Exceptional
05-01-2017
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
03-13-2017
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
01-27-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
05-17-2016
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
05-15-2016
Exceptional
Pros:
Cons:
6.3
Anonymous
Pleasant
02-11-2016
Pleasant
Pros:
Cons:
8.3
Anonymous
Very Good
10-25-2015
Very good
Pros:
Cons:
7.1
Anonymous
Good
07-18-2017
Ok, served our purpose, accept...
Pros: beds were good. View was great!
Cons: Pull out bed, bad, broken. plumbing loose, incorrectly marked - burn potential! Hot and cold were not correct in one shower, and in the other, they turned incorrectly! No dish soap, kitchen hand towels, cleaning supplies, or dish soap available!!! 3 chipped coffee mugs for 4 people. Micro-sized coffee pot. No filters, but the first one given in the coffee kit. Never replenished it. Not equipped to do much of anything in the kitchen. Ended up eating out more than we wanted to. There for 3 days. dirty areas around, especially in the bathrooms. Dirty floor boards etc. "FREE" parking, was not free. Sauna was broken; a big disappointment!!
8.3
Anonymous
Very Good
07-14-2017
Great place to stay
Pros: The location was the best, felt safe to walk around, nice neighbourhood , beautiful parks. Lots of restaurants, but a bit expensive. Staff were very pleasant and helpful. Room was nice, clean, comfortable. Kitchen was great, had everything needed.
Cons: In the bedroom it would have been nice to have a place to rest handbags etc. The side table had room just for the lamp and the chest of drawers had a TV resting on it. If TV is mounted on the wall, it would give space to rest items.
7.9
Anonymous
Good
07-11-2017
Super friendly & professional staff,
Pros:
Cons: Master bathroom was very outdated & water damage on the ceiling, & not clean to my standard.
7.1
Anonymous
Good
07-08-2017
Pricey but central to Coconut...
Pros: There is free wifi although they don't make that as clear as possible. The location is good, close to Cocowalk and most things in Coconut Grove, and a short drive (10-20 mins) from things in Miami. The apartment is nicely appointed and includes a dishwasher in the full kitchen as well as a stacked washer/dryer I wasn't expecting. The exercise and pool facilities are impressive. Hotel is clean and cool, and desk staff is clear and attentive.
Cons: I am not a fan of the mandatory valet parking or the price ($28/day + tips). The hotel seems to move between apartment, luxury condo, and high-end hotel - in terms of the vibe. I wouldn't stay again, personally, but others might like it. Room had balconies but they overlooked the parking areas and gate (and we had 2nd floor room) so no plus points there.
10.0
Anonymous
Exceptional
07-04-2017
Second time there- lovely location
Pros: The staff was excellent. We very much made use of the pool and hot tub garden area and all the good restaurants within walking distance. The view from the room and balcony was lovely.
Cons: My husband & I travelled with his parents. There were some rowdy people at the pool - both kids and 20somethings. It did not deter from our visit but let it be known. The valet parking was pretty pricey,
Pros: The room was beyond what i expected , very clean, good service.
Cons: The pool, sometimes to busy, and 3 types of music from front office, pool and restaurant
9.2
Anonymous
Wonderful
06-12-2017
Superb
Pros:
Cons: The $29 added parking fee was kinda bs.
10.0
Anonymous
Exceptional
05-30-2017
Exceptional
Pros: I love the convenience of things as well as the set up for my room, employees are very professional, pleasant, courteous
Cons: I did not like having to pay an deposit t for each night instead of a set deposit for overall stay
7.5
Anonymous
Good
05-09-2017
Mutiny of the past no...
Pros: Loved walking to the outdoor shoppes and fine restaurant- Especially Wine and Vine
Cons: We went to the bar - no one was attending-The bar looked like a mess- almost as if the bartender was in the back fixing something.. after sitting for 20 minutes - we went to the front desk and the clerk told us it was closed- No signage at the bar to indicate that .
We requested wifi code and was informed after paying over $250 for a room nite that we had to pay $12 for wifi..but if we wanted to sit in the lobby it was free!!
Econolodge is only $50 a night and the wifi is FREE!!
get over it.
10.0
Anonymous
Exceptional
05-01-2017
Great location, great service, staff...
Pros:
Cons: Parking
9.2
Anonymous
Wonderful
04-30-2017
Short stay in Miami
Pros: The location is great, the size of apartments and facilities were very good
Cons: The bed was old and needed replacing and the air conditioning was noisy
9.2
Anonymous
Wonderful
04-29-2017
Cool Suite.
Pros: We had a wonderful two bedroom suite.
Cons: The waiter in the restaurant had no other customers but gave us terrible service, perhaps because the tip was included.
6.7
Anonymous
Pleasant
03-31-2017
Expensive considering it is an...
Pros: Nice staff, very helpfull
Cons: Quite old hotel, old appliance inside the room, and old facilities
Expensive regarding this details !
4.6
Anonymous
Disappointing
03-27-2017
Disappointing
Pros: just the location
Cons: staff, elevator not working, building old, a time share disguised as an hotel, chep food and bad maintenance
7.9
Anonymous
Good
03-22-2017
Older but decent
Pros: I could walk to the restaurants down the street or take a walk along the harbor area. I also thought the two bedroom suite with kitchen was a good value for the price.
Cons: I had to valet park my car every time I came and left. Sometimes we were only at the hotel for a few minutes at a time, but they put our car away so we had to wait and tip every time. Valet became very expensive. Also, the restaurant food was not very good.
10.0
Anonymous
Exceptional
03-16-2017
Exceptional
Pros: Good design, friendly staff, great family suite, hotel ideally situated for day walks, dining, some shopping in Coconut Grove, not far from Vizcaya (we walked!), yacht harbour atmosphere with a few alligators resting on the rocks!
Cons: Almost nothing could have been better - but it was not cheap
5.8
Anonymous
Okay
02-24-2017
keep watching at your credit...
Pros:
Cons: charge me twice after 2 weeks
9.2
Anonymous
Wonderful
02-18-2017
Overall excellent.
Pros: Very Clean
Cons: The information at booking did not clearly show there was a restaurant at the hotel.
7.5
Anonymous
Good
02-16-2017
Good
Pros: Nice firm mattress
Cons: Cleaning of the stuff in the kitchen.
Hole/scratch in the bathtub.
8.8
Anonymous
Excellent
02-09-2017
Fabulous
Pros: Check-in and check-out were very fast and efficient.
Cons:
8.3
Anonymous
Very Good
01-30-2017
Clean and comfy in a...
Pros: Suite was very spacious. We ate out every evening so didn't use the kitchen facilities. Great location in Coconut Grove. Lots of good restaurants and bars in the immediate area. Staff all very friendly and helpful. Great breakfast in the on site cafe. We had a side room with a view of the marina this was fine. I would imagine the ones at the front may suffer a little road noise.
Cons: Bathroom could do with updating.
9.2
Anonymous
Wonderful
01-26-2017
Nice Suite Hotel in prime...
Pros: Large suite was great, and the view of the harbor was great. The location is close to the marina, park, and quaint shopping area with many restaurants. We didn't have breakfast included, but Starbucks is nearby.
Cons:
8.8
Anonymous
Excellent
01-19-2017
A hotel to return to
Pros: The suite was bigger than what we expected and the kitchen was well stocked.
Cons: The bed was noisy every time my husband or I moved.
7.1
Anonymous
Good
01-15-2017
Great Location a Big Plus
Pros: Great location/view and very friendly staff. Short walk to shops, restaurants, CocoWalk were a plus.
Cons: $5 charge for a bottle of water is high. SuperMarket was too far to walk to; a mini mart in the lobby would have been great for basic items, especially since units have kitchens.
Apt was not cleaned very well; the patio door had smears on the glass, which marred the great marina view and the living room table was dusty.
Kitchen could use some better lighting.
9.6
Anonymous
Exceptional
01-14-2017
Excellent place to stay with...
Pros: The room. It even has washing machine and dryer!
Cons: I liked all.
10.0
Anonymous
Exceptional
01-10-2017
Great place to stay.
Pros: The facility was very nice and the staff was very helpful. Great location, want to go back and stay for a longer vacation.
Cons:
7.9
Anonymous
Good
01-10-2017
Hotel deposit
Pros:
Cons: On booking.com is no any information about the hotel deposit (about 21%)
8.3
Anonymous
Very Good
01-08-2017
Very good
Pros: Our suite was lovely. Was a little dusty but otherwise perfect
Cons: Complimentary coffee was provided in the suite but no milk. Was charged $10 for providing some for my breakfast coffee
10.0
Anonymous
Exceptional
01-06-2017
Excellent hotel
Pros: Everything. Warmly welcomed and very well treated by a super staff.
Cons: Nothing
7.9
Anonymous
Good
12-28-2016
Nice stopover
Pros: Good location close to the airport but also close to the city and beaches. Great for families. Full equipped kitchen is great. Beds very comfortable. Overlooks coconut grove bay, nice boardwalks opposite the hotel. Excellent on site cafe/restaurant for late night food and breakfast. Valet parking very easy. Helpful and friendly staff.
Cons: Sofa beds need renewing, so only suitable for one night if you plan to use it. I left my cardigan in the cafe and asked if it had been handed in overnight in the morning and "no one had found it". So someone's got a nice new grey cardi! Don't forget anything in the common areas.
10.0
Anonymous
Exceptional
12-26-2016
Exceptional
Pros: This was for my son's honeymoon, and he love it. Thank you for your services.
Cons:
10.0
Anonymous
Exceptional
12-19-2016
My little Miami Condo
Pros: I loved how spacious it was and that it had a kitchen and dining area with a great view from my balcony. If I wanted I could have had ano extra guest come and crash on the sofa bed. The best part of all was that it gave me a highrise condo feel, espequally with the hands on staff. Loved it and will be back for another getaway.
Cons: A few fixtures could be updated and maybe seasoning packets available for those guest that are staying for a few days and don't want to buy a ton of seasonings. Nothing major.
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