Just across the street from the beach, this hotel brings a distinguished elegance and sophistication to the area as the only Five Diamond rated property in the county. Light woods, Italian marble flooring and intricate design mediums help to illustrate the beauty that is offered when entering the property. The rooms represent the ultimate in space and boast balconies with views of either the Atlantic Ocean or the Intracoastal Waterway. Each guest room is decorated with light tones for a calming effect and enhanced with luxurious amenities and state-of-the-art technology. Whether it's a day at the spa or a day at the pool, this magnificent hotel provides a first-class experience that is often unmatched by its competitors. Be sure to dine on the restaurant patio where you can witness some of the best people-watching in South Florida.
Smoke free premises. 194 units, some two bedrooms, three bedrooms, efficiencies and kitchens. 24 stories, interior corridors. Accessibility (Call).
Pros: The staff, the resturant and the location are excellent. Simply the best place for honeymooners.
Cons:
10.0
Amir
Exceptional
family with young children
09-20-2016
Pros: Everything
Cons:
10.0
Mazen
Exceptional
family with young children
09-06-2016
Pros: The hotel employees showed great hospitality and provide me and my family with a great services that will be remembered, and also the location was fantastic for me and my family to walk around in the area and enjoy the beach and other restaurants around the hotel, and experience that will i will defiantly repeat again.
Cons:
9.6
John
Exceptional
young couple
09-06-2016
Pros: Convenience of beach and restaurant
Cons:
7.9
James
Good
young couple
09-02-2016
Pros: LOCATION
Cons: DINING TEFT A LOT TO BE DESIRED NOT A TRUE RITZ CARLTON
10.0
Florence
Exceptional
review category group of friends
08-29-2016
Pros: The area and easy access to the beach and local transportation. There are excellent eating and drinking places around
Cons: Nothing!
9.6
Arthur
Exceptional
mature couple
08-28-2016
Pros: Staff in lounge excellent
Strawberries and champagne very nice!
Cons: Front desk guy a little officious
10.0
Raquel
Exceptional
mature couple
08-23-2016
Pros:
Cons: I liked everything, beautiful view!!!
loved it!!
9.6
Denyse
Exceptional
family with older children
08-15-2016
Pros: Everything. Service was Great!
Cons:
6.3
Roderick
Pleasant
mature couple
08-10-2016
Pros: Food was good, even though steak was overdone and grizzle. Liked playing pool, and relaxing.
Cons: Bed to soft for husbands back, did not like pool facilities closing at dusk.
8.8
Priya
Excellent
young couple
08-09-2016
Pros: Loved the helpful staff and valet!
Cons: For teh price charged, atleast something should be complimentary. Atleast, free breakfast or wifi!
9.6
Dimitrios
Exceptional
family with older children
08-07-2016
Pros: location and nice staff
Cons: weather not as pleasant
9.6
Judy
Exceptional
family with older children
08-01-2016
Pros: our upgrade was topnotch. No complaints here. The staff was very friendly.
Cons: we upgraded to an ocean view as we were initially disappointed that our junior suite, although a lovely view of the city, had these very noisy and unattractive fans just below our balcony
10.0
Raul
Exceptional
review category group of friends
07-25-2016
Pros: The Staff were amazing!!
They could not do enough From Check in to
Checking out never a Frown always a Smile
Cons: Leaving!! When our stay came to an end we all
Hated to go!!
6.3
Robert
Pleasant
mature couple
07-15-2016
Pros: The room was very comfortable
Cons: Disappointing restaurant and bar area - not 5 star or consistent with the Ritz Carlton brand.
10.0
Carmelo
Exceptional
family with young children
06-30-2016
Pros: Personal attention and remembering my.
Cons:
6.3
Jason
Pleasant
mature couple
06-24-2016
Pros:
Cons: Staff poolside and Oceanside treated us like second class while residents were given towels, water and continuously asked if they needed anything. very degrading, we paid for same amenities!
9.2
Mark
Wonderful
mature couple
06-23-2016
Pros:
Cons: Parking was $40/night.. seems bit steep for this area and time of year
8.8
Debbie
Excellent
mature couple
06-22-2016
Pros: Loved the fresh squeezed orange juice every morning.
Cons: Was allergic to feather bedding. We kept asking for an umbrella three times to be sent to our room. Never received one finally had to get one from concierge. Only to have doorman take it from us on our return trip in our car. Had our anniversary dinner there and food was marginal at best.
6.3
Angie
Pleasant
family with older children
06-21-2016
Pros:
Cons: The hotel was nice. But we had early check in and it was after calling and speaking with front desk for our second room more than four times it was still not ready. Then I opted to go with a more expensive room so we could go ahead and get the room had plans and could not wait any longer. Also in the rooms the bathroom does not even have a lock on the door and with others in the same room not a great idea for any hotel.
9.0
Nikolay
Wonderful
Group Traveler
06-13-2016
Pros:
Cons:
5.8
Uzma
Okay
family with older children
06-02-2016
Pros:
Cons: Over rated
7.9
Andrew
Good
young couple
05-18-2016
Pros: Beautiful location hotel!
Cons: Late clean room
9.2
Ann
Wonderful
mature couple
05-08-2016
Pros: Wonderful staff and facilities, and a room that opened right onto the beach. The bed was super comfy and the room had all the facilities you could want - an iphone/ipad dock, a coffee machine and a kettle, TV, DVD player, room safe, and a panel with USB and AV inputs for the TV. Gym was also very good (and that's important to me on a holiday!)
Cons: Really nothing could have been better.
8.3
Blanca
Very Good
mature couple
05-02-2016
Pros: Everything
Cons:
8.8
Barry
Excellent
mature couple
03-13-2016
Pros: The hotel itself was beautiful.
Cons: It was over priced and then to charge $40 per night parking then a hotel fee foe wifi and chairs on the beach was nickel dime. The Ritz need not act like the airlines. The people working there were not the caliber of the Ritz. It seems to me the place was more Marriott than Ritz! I would also bring back the old restaurant which again was more upscale. It seems the hotel has lost their brand.
9.2
Don
Wonderful
mature couple
03-01-2016
Pros:
Cons: I thought that the bath tub/shower was very difficult to get into/out of. The half glass door made for a cool shower environment.
I understand that the phone system is new??
I think you should explain its use upon check in. For example...you can turn off the display. I didn't fight that out until morning. The light was very bright. You know for the "mature" population it might've a good idea to explain.
Otherwise, we loved our stay and would love to come again!
8.8
Kristen
Excellent
young couple
03-01-2016
Pros: The bed was like a cloud
The staff was extremely attentive & helpful also
Knowledgeable staff in the restaurant as well
Cons: The beach access area was confusing & we accidentally locked ourselves out & had to go back down to the beach area and come in the lobby
Not a big deal but signs would help
8.3
Lauren
Very Good
family with older children
02-21-2016
Pros: We loved the direct ocean view from our oceanfront room. The shower was very enjoyable and the room was quite spacious. The parking valet service was well staffed and very polite. Pool attendants were polite and hardworking. Hotel location was great because it was on the quieter part of the strip.
Cons: We did not like having to purchase coffee each morning. At this price point, coffee should be complimentary in the lobby each morning. Also, the spacious balconies needed more comfortable outdoor furniture. There was plenty of room for at least one or two lounge chairs. Slippers should have been placed bedside and enough provided for all registered guests Nice bathtub, but no bath toiletries such as bubbles or bath salt provided. Overnight parking was pricey at $35 + tax/per day.
7.5
Mindy
Good
young couple
02-18-2016
Pros: Nice, large rooms and bathrooms.
Cons: Entry to the hotel and greeting was lacking. No one ever opened the doors or really greeted us every single time we came into the hotel.
7.1
William
Good
mature couple
02-16-2016
Pros: It's a Ritz-Carlton, it can't be bad.
Cons: Being that I expect WOW, this is AMAZING when I book a Ritz-Carlton, this particular one wasn't as great as others (ex. Ritz-Carlton in Caymans or in Buckhead Atlanta). As well, some of the staff (certainly not all) seemed irritated that I asked for something.
7.5
Sharon
Good
mature couple
02-16-2016
Pros: Beds very comfortable . Concierge very helpful, l think that as our room was a thousand dollars a night breakfast should be included but it is not.
Cons: As I stay with you two to three times year every year l feel you should not charge me the full price even if it is Valentines day
6.3
Stephen
Pleasant
mature couple
02-13-2016
Pros: Nice people and if you want a taxi ( cab) ask for Simon and his 4x4 he is great and cheap and the car is immaculate
Cons: Don't book a inter-coastal room if you want to open the patio doors because there are very noisy and smelly fans from the neighbouring hotels kitchens
Book a front room
10.0
Nancy
Exceptional
young couple
02-07-2016
Pros: Friendly staff. Beautiful property. Great food and service in the restaurant.
Cons:
7.5
Stephen
Good
mature couple
02-04-2016
Pros: Staff where great as was the food and location
Cons: We had an inter coastal view which was great BUT just below where very large, very noisy and very smelly extractor fans from the neighbouring property. Not the hotels fault but we complained and we are sure many others have by their response
Go for a Sea View room
10.0
James
Exceptional
mature couple
01-21-2016
Pros: Close to shopping and restaurants plus beach. Staff excellent as was lobby and market place
Cons: No ice on the floors. Must call room service
9.6
Peter
Exceptional
mature couple
01-11-2016
Pros: I ordered a Gluten Free lobster pasta and it was the best meal I have had in a very long time.
Would come back just for that - if only you were a little closer!
Cons:
8.3
Monica
Very Good
mature couple
01-05-2016
Pros: The location, the comfort of the room - great Balcony. The staff were very friendly and made every effort to help support you in anyway they could - they were polite and could not do enough for you. We also were able to book in at 9.30 which was great, as there was a room ready. The concierge was very good
Cons: when we arrived there was a anniversary card addressed to another guest. There was also some chocolate strawberries (which looked fantastic) and a bottle of champagne, the ice had clearly melted which suggested that it had been there all night - there were a couple of other things we notice and were not sure that the room had been cleaned
we were told we would be charged two additional taxes where intact we were charges three and added to that was a resort fee of $25 adding a total to the price of $62 which altered the VFM
8.8
Henry
Excellent
mature couple
01-02-2016
Pros: Excellent staff & beach front location...
Cons: The Hotel restaurant menu was good but limited, after a few days became boring...
Restaurant service was slow, but food good when it arrived.
Not much around the Hotel in terms of shops & restaurants etc
8.8
Adrian
Excellent
mature couple
12-27-2015
Pros: The hotel was immaculate, the staff was friendly and the location was great.
Cons: The front desk had no idea of where Port Everlades was located (we were leaving on a cruise). No hotel dinning room, a conventional sea food chain with deafening music instead. (food was OK) No breakfast included. I guess the RC group isn't really a Ritz.
10.0
S
Exceptional
mature couple
12-27-2015
Pros: It was our anniversary and the staff recognized that and wished us a happy anniversary sending champagne and chocolate covered strawberries to our room.
In the restaurant they wrote happy anniversary on our desert plate !
Truly made our stay special !!
Cons:
10.0
Beverly
Exceptional
mature couple
12-24-2015
Pros: Spacious room gorgeous bathroom and a wonderful meal in the new restaurant
Cons: We did wish for a a more formal restaurant but there was not one
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
12-18-2015
Pros: The location was great as well as the amenities
Cons: The bathroom wasn't as clean as I expected from this level of hotel.
10.0
Eliezer
Exceptional
mature couple
12-09-2015
Pros: Club rooms are lovely. Club lounge staff are the best team of polite professionals I met.
Cons: Lack of an upscale restaurant in the hotel
8.8
Vagn
Excellent
mature couple
12-06-2015
Pros: Position
Cons: The fact that a room charge then has four types of taxes added. It added over $80 a day to the room
10.0
Geraldine
Exceptional
mature couple
12-04-2015
Pros: The hotel is beautiful and very up scale and that what I were looking for doing my stay for our anniversary.
Cons: First the sheets didn't smell clean and second we were charged for something from the bar after letting them know we didn't touch anything from the bar in the room.
10.0
Diann
Exceptional
mature couple
12-03-2015
Pros: Loved absolutely almost everything! Staff couldn't be nicer, room 1119 beautiful )pool was nice and restaurant was great! Loved the pork belly! Location was great. Next to Lulu's restaurant which we love too.
Cons: Wished there were ice machines on the floors. Took too long for ice.
8.3
Denny
Very Good
solo traveller
12-01-2015
Pros: Beautiful hotel with very friendly, welcoming, attentive and professional staff.
Cons: There is nothing I did not like.
8.8
Jie
Excellent
young couple
11-27-2015
Pros: We stay on the 7th Fl., very nice floor with the pool right outside the room and you can enjoy the ocean view by passing the pool - very nice! Bedding and everything are very comfortable. Really enjoyed my stay.
Cons: The space b/w the main entrance door and the floor is big so when you turn off the light in the room and go to sleep, there is light from hallway coming under the door.
10.0
Carol
Exceptional
mature couple
11-16-2015
Pros: Beautiful, comfortable property with a wonderful staff. The dining room was lovely, and delicious food; in our opinion, dining was also a great value. The property is really 'putting in the love'!
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