The Westin Fort Lauderdale Beach Resort

AAA Inspector Rating
8.7
Very Good
353 Guest Ratings
321 N Fort Lauderdale Beach Blvd
Fort Lauderdale, FL 33304- Map It
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AAA Inspector Notes
Submerse yourself in the heart of the bustling beach area at this multifaceted hotel. The property's rooms feature the latest in state-of-the-art technology and a comfortably upscale décor product. A rooftop pool and bar are the hot spots during the afternoon and dining streetside in the lobby restaurant at night is the perfect place for people-watching. Whether on business or leisure, this hotel has everything you need. There is a 32,000 square foot convention center that is perfect for meetings or that special wedding you need to plan. The property features Westin Kids Club, which is an ideal place to leave the little ones while you enjoy a day at the spa or shopping down the street. The beach is just across the street. Smoke free premises. 432 units. 14-23 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-95 exit 29 (Sunrise Blvd), 4.2 mi e to SR A1A (Fort Lauderdale Beach Blvd), then 0.8 mi s. 321 N Fort Lauderdale Beach Blvd 33304.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, steamroom, recreation programs, kids club, bicycles, exercise room, spa.
Guest Services
valet laundry, boarding pass kiosk, room service, child care.
Terms
3 day cancellation notice-fee imposed, resort fee, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 353 guests
Showing reviews 1 - 5 of 50
6.8
Verified AAA Guest
Pleasant
Couple
07-03-2016
The hotel is nice, but this did not provide a "Westin value." The hotel has MANDATORY valet parking...at $40 PER DAY and then has a $30 per day resort fee. The resort fee supposedly covers the internet, use of the pool and fitness center (which I would have assumed is included based on the per night price) and "complimentary" water. Although I'm not sure hot complimentary anything is when you have to pay for it. The restaurant in the lobby had bad service as well. My wife and I went to get two drinks and a slice of cheesecake at the hotel bar. The cheesecake never came and the host refused to help us get the cake removed from our bill. Finally the bartender came back over to our side of the bar (where another couple was also sitting and had the same experience) and took care of removing the cheesecake from our bill. Again the hotel itself was nice, but $40 per day for mandatory valet service PLUS a resort fee put us out an additional $350 before we even stepped foot in our room. Don't let the overall experience score mislead you, I would not recommend staying here, as there are other hotels with equally good locations, as well as boutique hotels (including the North Beach Hotel) in the area that would provide better value.
Pros: Location to the beach. Pool was nice as well.
Cons: Additional high costs and not great customer service. Don't think there was enough value.
5.8
Tim
Okay
mature couple
09-21-2016
Pros: Just couldn't get coffee( reg) in room! Had to ask all five nights! Didn't clean room till almost 4pm ?hard to take naps. Showers ...
Cons:
2.5
Richard
Poor
young couple
09-18-2016
Pros: Nothing
Cons: Room was dirty. Shower backed up with four inches of water. Our credit card was over billed by $450.00
9.2
Susan
Wonderful
solo traveller
09-13-2016
Pros: The staff is what makes this hotel. Judy at the pool and Andre at the concere were awesome. Andre even taught me how to use uber. My room 845 with an Ocean view was clean and the view was amazing
Cons: Now for the bad part which i probably will look else where when I come back. I was completely lied to about the billing process. Before I even came I called 3 times to make sure they dont take any more out to hold. I was told no no no. Even the manager of bookings said no. Upon check in they held 59 dollars ok fine i was still ok an happy at 5:30 am i find another pending charge when i was getting ready to check out. Couldnt find a soul at front desk. Knocked on the door and she came out and wasnt pleased. Her answer thats what we do i guess. I had to eat breakfast there because im a diabetic with and over drawn debit because of greed. Forgot my credit card at home and always and would of had more then enough. I wad treated like I was an in convience. I would never stay here again because of this. And never write a review until check out.
6.7
Janet
Pleasant
family with young children
09-13-2016
Pros: Clean rooms.
Cons: Tub drain did not work. Clerk not responsive to request for maintenance.
Showing reviews 1 - 5 of 50