Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located on 12 acres on the Gulf of Mexico, this expansive resort offers rooms in three high-rise buildings, each with a swimming pool. The main pool has a fun nautical theme with a waterfall feature. A plethora of activities can be found here. A 45-slip marina with a harbor master is available and the slips can hold up to a 100-foot boat. Parasailing, pontoons, catamarans and jet skis are available for a fee. Paddleboards, kayaks, beach chairs and umbrellas are part of your resort fee. The lobby is very inviting with nature as its theme. A large tree of life sits right in the center of it and reaches up to a blue sky themed domed ceiling. Guest units are spacious and have a screened patio that overlooks the beach and pool areas.
Smoke free premises. 215 condominiums. 9 stories, exterior corridors. Accessibility (Call).
check-in 4 pm, 7 day cancellation notice-fee imposed, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 204 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location on Fort Myers Beach and the closeness of the Gulf.
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: Beach, breakfast, Friendly staff plenty of space and chairs.
Cons: 2nd floor room could use a fresh coat of paint. Rooms were clean but dated.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location. Clean, comfortable room. Nice surroundings with many resort amenities . Professional and friendly staff.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: LOCATION
Cons: OLD AND EXPENSIVE
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location and access to the beach
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: MISSED 2-DAYS OF CLEANING AND OUT OF THIINGS
10.0
Anonymous
Exceptional
08-11-2017
Pros: The rooms all face the Gulf and are kept very clean.
Cons: No nothing was disliked.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The food was 5 star and the facilities were as well. Walking to town at night was easy and very safe.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: The location on the beach was fantastic. Ocean view balcony, free access to paddle boards and kayaks, and the comfy beds were some of my favorite things about this beautiful place. For the most part a very friendly staff - especially grounds and valet.
Cons: Deskstaff did not know what was going on. The coffee and tissue paper - terrible. The bathroom showers - no light. Everything was a bit of a hassle - from checking in to checking out beach towels. The fumes (smokers and staff beach truck) was a shame.
9.0
Anonymous
Wonderful
08-11-2017
Pros:
Cons: Need some renovation
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great rooms with great views - even the cheapest option was really nice! Nice quiet location. Resort fee was actually worth it for all it included. Loved the huge screen-in balconies. Great included breakfast.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location was great at the end of the island. Great amenities- free kayak and paddle board rentals, free beach chairs with umbrellas and food/drink service. Fun pool(s). Good breakfast buffet. Friendly staff. Great for families. Room had kitchenette!
Cons: I wish the lobby coffee was free-even if it meant being less good of a coffee. I need more than 1 small cup from the room.
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice resort with good amenities for families. Fabulous location on beautiful white sand beach. Pool was nice, with separate area for children. Service at pool and beach. Staff was very helpful & friendly. Walking distance to Time Square & restaurants.
Cons: Resort was somewhat pricey when compared to other resorts in area. Rooms were nice but not superior. Some rooms don't have bathtubs which is essential when traveling with children, so staff should be aware of this and place guests in appropriate rooms.
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff was wonderful and helpful & a beautiful location.
Cons: No
9.8
Verified AAA Guest
Exceptional
10-18-2016
They went above and beyond to make sure our stay was fabulous
Pros: Location, staff and food - pretty much everything!
Cons: Didn't have enough towels for the 3 of us
9.6
Verified AAA Guest
Exceptional
05-24-2017
My friends and I thoroughly enjoyed our stay. The staff was very friendly and helpful. The breakfast buffet was very good with a variety of food every day. There are activities at the main pool and having a DJ on Saturday afternoon was a nice touch. We enjoyed the beach too, from the morning dolphin sightings to the guaranteed umbrella and chairs. I would definitely recommend this hotel and hope to bring my family here in the future.
Pros:
Cons:
9.2
Anonymous
Wonderful
07-13-2017
Beautiful mini Vacay :)
Pros: The room was a nice size. Loved the vanity. Nice screened in porch. Free breakfast daily. Cute pools. Liked the 'No Cash' design.
Cons: That the buildings and pathways are not connected leaving it confusing to make your way thru.
6.3
Anonymous
Pleasant
06-13-2017
Too much noise to enjoy...
Pros: Ocean view, generally friendly staff, well equipped room with full kitchen, washer-dryer.
Cons: Shower needs serious updating, too much noise from pool area, greasy food (particularly the breakfast). Not pleasant for travelers with infants looking for a peaceful getaway - far from the tranquil images of the property photos.
10.0
Anonymous
Exceptional
06-03-2017
Outstanding property, especially with children!!!!
Pros: The property was right on the beach and it had every thing we needed in one convenient area. The amenities that were included with the stay were really nice; beach chairs, beach umbrellas, paddle boarding, kayaking, breakfast each morning. The staff was incredibly friendly and the facility was extremely kid-friendly. The restaurants offered great views of the beach and ocean. There were 3 different types of pools to choose from that made it easy with children.
Cons: It is pricey to get from the airport to the property because the airport does not allow for uber pickups. We could have taken uber back to the airport but we chose to do a round trip with our car service.
9.6
Anonymous
Exceptional
06-01-2017
Great location, friendly people, &...
Pros: The morning breakfast, with John the chief. The beach, the location of the beach restaurant for lunch.
Cons: Leaving!!!
5.8
Anonymous
Okay
05-30-2017
Be aware of where your...
Pros: Location of property and on-sure amenities, things to do.
Cons: I spoke with management about the villa and the numerous deficiencies. They indicated it was the rooms that YOU - Booking.com reserved for me. I spent over $3k for a four night stay in a shabby villa...the management asked for my detailed written list of issues, which I gave them. I was left to feel I got that space because I booked with you rather than directly with the venue. Not happy about that. The hotel offered me a $200 engineering credit for the many issues and an apology and said that next time I needed to call them to stay in the main tower. You need to know that. I am not happy about what is rated a 4 plus star hotel and through Booking.com I got a 2.5 (maybe) star villa at at a premium cost.
7.9
Anonymous
Good
05-30-2017
Nice beach get-away just close...
Pros: Room had a small kitchen area, and the sink outside of the shower/toilet. They had activities for the kids. They also included kayaks and paddle-boarding in the price.
Cons: They had activities near the pool but I feel they could of spruced up service with cool towels or fresh looking water.
7.5
Anonymous
Good
05-23-2017
This was a very relaxing...
Pros: Quiet, family area and all the staff was great!!!
Cons:
7.1
Anonymous
Good
05-15-2017
Amazing location but the room...
Pros: Location and beach view was excellent
Cons: I thought the the room was old and it wasn't updated. The price of the room did match the room at all.
9.2
Anonymous
Wonderful
05-10-2017
relaxing
Pros: Washer/dryer in room
Cons: Bed was lumpy
5.8
Anonymous
Okay
05-05-2017
Okay
Pros: BEACH ACCESS AND VIEW FROM THE SUITE WAS BEAUTIFUL.
Cons: $95 resort fee for parking, complementary breakfast and free wifi
None of it is free if you must pay $95. Rooms seemed dated. Not many restaurants nearby.
6.7
Anonymous
Pleasant
05-02-2017
Great few days away with...
Pros: Great resort with free chairs and umbrella. They always offered an iced tea or coffee to go after eating. Great breakfast buffet. Loved Bongos. Great beach and staff
Cons: Mattress terrible in the regular non suite room. Desk person stated an update would be coming in sept. Valleys in the mattress to the point of inability to get comfortable. It sagged.
6.3
Anonymous
Pleasant
04-27-2017
Poor service at a high...
Pros: Location right on the beach was wonderful. The views of the Gulf from the room and balcony couldn't be better.
Cons: The service at this "resort" was beyond subpar. There was no drink or food service on the beach or at the pool. There is one bar near the pool and I'm still waiting for a drink I ordered. And it was a beer. The staff is incompetent and borderline rude. The pleasant exception was a dinner at Jack's. The waitress was lovely and attentive and the food was good. Do not waste your time at Bongo's. Go into town for your meals. There are plenty of great "joints" right on the water.
10.0
Anonymous
Exceptional
04-23-2017
This was a 50th Wedding...
Pros: The size of the room was great only to be surpassed by the view. The breakfast at Jack's was outstanding and more than anyone person could eat.
Cons: Bathtub and shower could use some wall handles for these "senior-citizen" individuals comfort and security.
8.8
Anonymous
Excellent
04-17-2017
Fabulous
Pros: Breakfasts amazing and staff attentive
Cons: Room was loud
10.0
Anonymous
Exceptional
04-14-2017
The best way to relax!
Pros: There's nothing I don't like about the PinkShell
This was my 5th time I've stayed there!!!!!
Cons:
7.5
Anonymous
Good
04-05-2017
we had a good vacation
Pros: the beach and pooll were very nice as well as access to the trolley. the bell hops and front desk employees were top notch
Cons: i felt the drinks at the pool were way too high for as much as the stay cost i feel the resort should accomodate the guest with reasonable prices on food and drink not try to further profit. The maid service could be better as far as tub cleaning and leaving fresh towels. we had to ask for towels twice as nonecwere left
10.0
Anonymous
Exceptional
03-29-2017
Wonderful family vacation
Pros: Room very comfortable with safe screened in balcony, staff wonderful and friendly
Nice beach , great pools, easy bus/trolley service to Marina and shops and restaurants.
Wonderful place for kids!!
Dolphin cruise was awesome! Saw lots of dolphins!!
Fantastic vacation, can't wait to go back!!
Cons:
8.3
Anonymous
Very Good
03-28-2017
Beautiful but very expensive
Pros: Enjoyed breakfast, especially banana, Nutella stuffed French toast!
Cons: Need more than one person checking pool towels in and out.
9.6
Anonymous
Exceptional
03-17-2017
Exceptional
Pros: Buffet was good, eggs were good. Very good omelet.
Cons: Paper not delivered to room.
4.2
Anonymous
Disappointing
03-15-2017
Motel 6 experience at Waldorf...
Pros: View of Gulf of Mexico to Sanabel Island
Cons: Cleanliness
One wicker chair to watch The TV
7.1
Anonymous
Good
03-13-2017
Big bucks for Spring Break
Pros: the staff was very helpful and accommodating.
Cons: in room movies were 39.99 too expensive for a family movie.
9.2
Anonymous
Wonderful
02-22-2017
Superb
Pros: Everything was very close and centrally located
Cons: Rooms were a little dated
9.2
Anonymous
Wonderful
02-22-2017
Family friendly resort and spa...
Pros: I've stayed there many times before. Location on beach is convenient. Pool is beautiful and very warm. Beach is well maintained.
Cons: They installed a new bar in the past 6 months. The drinks have become very expensive. Not much night life at the hotel. You need to go to Times Square.
9.6
Anonymous
Exceptional
02-16-2017
Nice quick getaway on Fl...
Pros: Great place for families & kids--beautiful beach ( with kayaks & paddle boards) and nice pools. All condos had beach views/balconies. Huge breakfast buffet and nice farm to table dinner restaurant. Small but nice spa.
Cons: Some outdoor areas looking a little worn (beach chairs, etc.)
10.0
Anonymous
Exceptional
02-10-2017
Paradise
Pros: Everything. Place was awesome
Cons:
9.6
Anonymous
Exceptional
02-06-2017
Beautiful, relaxing resort
Pros: Everything!
Cons: Beds were not very comfortable and that's about the only negative we can offer
8.3
Anonymous
Very Good
01-20-2017
Very good
Pros:
Cons: price
5.0
Anonymous
Fair
01-11-2017
OK but will seek other...
Pros: Proximity to beach. Great breakfast
Cons: Price way too high ( hidden taxes and fees) for the time of year. 4PM before room access.
7.5
Anonymous
Good
12-28-2016
Enjoyed the glorious time in...
Pros: Excellent staff and gracious cleaning crew
Cons: A little outdated rooms
10.0
Anonymous
Exceptional
12-19-2016
Two thumbs up for Pink...
Pros: Wonderful property all around and the staff was excellent!
Cons:
6.3
Anonymous
Pleasant
11-29-2016
Great for economy hotel on...
Pros: Location on the beach. Beautiful view. Lovely pools. Very comfortable bed.
Cons: It just did not feel like a RESORT. Or if it did, it felt like a real economy resort. Not too much service. Room was like a moderate motel room. Old furnishings.
9.2
Anonymous
Wonderful
11-07-2016
Loved the resort, clean, fun,...
Pros: Loved the bed, the room, how staff says 'good morning" , cleanliness of resort is fantastic.
Cons: My flight was delayed, I was happy to pay an extra fee or half day however the manager at front desk said he could not accommodate my request due to fact I booked the room through a 3rd party (booking.com) and if I had called direct he may have been able to assist me with the request. That was disappointing.
7.5
Anonymous
Good
11-01-2016
Fun an comfy but overpriced
Pros: The "free" breakfast was delicious. And the beds are very comfy
Cons: The staff made us feel like losers because we were cash only customers and didn't want everything charged on our cards. So for $800 for the weekend you get talked down to like you are a peon
9.6
Anonymous
Exceptional
10-08-2016
Wonderfull place!!!!
Pros: Staff are friendly and very helpful. We were supposed to stay only 3 nights but because of the hurricane on east coast, we stayed additional 2 nights. Christa was very helpfull to get us booked for additional nights in the same room. Breakfast was excellent and John makes the best omelette.
Cons: The tables by the pool were wet. It would have been nice if the staff would have dried them off in the am.
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